ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review about 15 hours ago
Jimmie M. on 08/19/2017
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"Ford F-150 A/C problem "
I was very please with the work did at 5 Starr. Bobby's team was not part changers. They diagnosed the problem which was very costly, but they also found a way to save me money. They repaired the problem and my A/C works great! The other maintenance shop did not know what the problem was. They offered to replace parts and hoped that it would correct the problem. The suggestions the other maintenance shop made would have been wrong and only cost me money. I would definitely recommend 5 Starr as a family maintenance shop! Thanks Bobby!
Vehicle: Audi A4
Service Date: 08/10/2017
Review Created: 08/19/2017 04:58 AM
Taja E. on 07/25/2017
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Taja said this business provided good service at a good price but when she went to pay, the system wasn't together and she ended having to wait around for 45 minutes.
Vehicle: Scion xB
Category: Service
Service Date: 07/18/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Angel F. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angel said this business provided excellent service. They were informative and knowledgeable.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/09/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Bobby J. at 5 Starr Auto responded on 07/12/2017

Thanks Angel for your 5 star review for 5 Starr auto! :)

5 Starr Auto Team
Patrick K. on 06/19/2017
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Patrick said the employees at this business have always been wonderful. He did not have any complaints. He owns five different vehicles and each are a different make and model. They service all of them for him. He stated it was always a pleasure going in for service.
Vehicle: Acura MDX
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Joseph D. on 05/24/2017
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Joseph said this business was nice, professional and prompt. He stated he likes them and wishes they were closer because he would be using them all the time.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/23/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Robin B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said the business did a good job, and the work was done properly. Bobby and Keith are very good.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/12/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Pansey C. on 05/12/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Friendly "
The Staff was Very Professional and Friendly I will be back in the Future.
Service Date: 05/08/2017
Review Created: 05/12/2017 05:09 AM
Justin W. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said this business did a good job and everything was done on time.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/29/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Julius L. on 04/27/2017
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Julius said they were very good.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/24/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer D. on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jennifer said she would recommend the business, because they are pretty pleasant and friendly.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Charles A. on 04/24/2017
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"5 Starr Auto are the best"
I purchased my vehicle from 5 Starr auto and my sales person was Mike. Although I have a bit of anxiety when making large purchases, Mike made the buying process comfortable and stress free. I brought the same vehicle in to have some work done on the electric locks and I had to wait for the parts. When I returned (a while later because I work out of town) they remembered our agreement and made it hassle free. I spoke to Bobby, and he made certain that my vehicle was repaired and I did not have any issues while I waited. The most important take away from my review is that the team is customer service oriented and VERY trustworthy. Zandra's interactions with me were also very pleasant while my vehicle was being serviced. Since I have been working with them to this date, their integrity has been beyond reproach. I highly recommend and have recommended customers to this location because they have done an outstanding job for reasonable prices.
Vehicle: Acura MDX
Service Date: 04/17/2017
Review Created: 04/24/2017 08:01 AM
Laree K. on 04/06/2017
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Laree said this business was friendly and they made sure the service was done for the cheapest price.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Tamela S. on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Maintenance Service"
They were provide perfect service.
Vehicle: Saturn Vue
Service Date: 03/30/2017
Review Created: 04/01/2017 07:26 AM
Jeffrey B. on 03/27/2017
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Jeffrey said this business gives him good service.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 03/24/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Jamar D. ReScore Review on 03/30/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jamar said everything is going well.
Vehicle: Mazda 6
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jamar said the service provided by this business was good, but he would have like to have been warned that his tags were expired before they returned his vehicle.
Vehicle: Mazda 6
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Bobby J. at 5 Starr Auto responded on 03/23/2017

I am sorry that we didn't notice your tag was expire but it we stayed to 1:00 am get car ready. I am sorry for the inconvenience. When you get chance stop by and i will do something for you for the inconvenience that we cause you

Raquiyah J. on 03/14/2017
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Raquiyah said Bobby was very fair, honest and professional. She can't say enough about the other staff members.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 03/06/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Larry H. on 03/13/2017
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Larry said he is satisfied with the business.
Vehicle: Hyundai Genesis Coupe
Category: Service
Service Date: 02/13/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Tyler Desmonies C. on 03/09/2017
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"Tyler"
Was in and out in a timely manner.
Vehicle: Mercedes-Benz S550
Service Date: 03/09/2017
Review Created: 03/09/2017 10:06 PM
Charles A. on 02/28/2017
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Charles said he thinks the staff were all very knowledgeable and amiable. They were very competent which he really appreciates.
Vehicle: Acura MDX
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Doug S. on 02/17/2017
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Doug said this business had good service, and the price was right.
Vehicle: Nissan Titan
Category: Service
Service Date: 02/13/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 35 in total