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A1 Auto Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,376 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(425) 355-2900
Closing in 15 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
406 SE Everett Mall Way Unit 101 Everett, WA 98208
A1 Auto Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,376 Reviews)

TB
gravatar
TIM B.
Everett, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2016
verified customerVerified Customer
incorrect diagnosis
I asked for a diagnosis of a check engine light. The first answer cost about $100 ...'it is the crankshaft positions sensor, unless it is the computer.' I asked that the next diagnosis be made for another $100 - definitely the computer, was the answer.

I was given a price of >$800 for a new computer, so I took the car home. I noticed that the notes showed a code of "9", which is NOT a crankshaft sensor, but a cylinder position sensor. I checked again with the guy at the front desk, who reiterated that it was a crankshaft position sensor, but the root cause was the computer.

I followed the manual's problem solving instructions and found the problem to be a distributor. Just to be thorough, I bought both a $150 computer and a $150 distributor. The computer did not fix the problem, but the distributor did.

Bottom line, I paid about $210 for a faulty diagnosis. I would have paid at least another $800 to fix the wrong problem. Then, it would have cost me another $300 for a $150 distributor to fix the problem.
Not Recommended
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