A. Arundel Auto Service Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

456 Reviews

100% Would Recommend
Latest Review 14 days ago
Lindsay A. on 03/16/2017
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"Wonderful"
This place is Amazing.
Vehicle: Toyota 4Runner
Service Date: 03/07/2017
Review Created: 03/16/2017 03:45 AM
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Wow Lindsay! It is nice to hear we are Amazing. Thank you for your review and recommendation. We are pleased that you were satisfied with our service. We appreciate your business!

Jeff B. on 03/16/2017
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Jeff said the service was quick and they explained what they did thoroughly. They also gave him some other options.
Vehicle: Honda Accord
Category: Service
Service Date: 03/07/2017
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/27/2017

Jeff, Thank you for your review and recommendation! We Appreciate your Business!

Phil C. on 03/15/2017
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Phil said this business made his experience super easy and the whole process flowed nicely. They were clear about everything.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/27/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/27/2017

Phil, we are really glad to hear that you were satisfied with our service. Thank you for giving us a great review and recommendation. We Appreciate your business!

Sharon J. on 03/14/2017
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Sharon said they were very prompt and responsive. They took her in at the last minute and they got her vehicle fixed.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/07/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Sharon, we are glad to have helped you out at the last minute. We always have room for one more on our schedule. Thank you for your review. We Appreciate your business!

Cory W. on 03/13/2017
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Corey said they were awesome.
Vehicle: Dodge Avenger
Category: Service
Service Date: 03/06/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Thank you Cory! We like Awesome. We appreciate your business!

Mike C. on 03/08/2017
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Mike said this business fixed his vehicle correctly. He said they did a good job quickly.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 02/28/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Thank you Mike for your review and recommendation! We are always happy to hear Customers are satisfied with our service. We Appreciate your Business!

Apoorv T. on 03/04/2017
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Apoorv said the business was very helpful and they had a lot of information.
Vehicle: Honda Civic
Category: Service
Service Date: 02/23/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/08/2017

Apoorv, Thank you for your review. We Appreciate your Business!

Jack B. on 02/27/2017
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"Auto Service"
High quality of service, ease of getting appointments, honesty truthfulness and friendlyness.
Vehicle: Infiniti M35
Service Date: 02/16/2017
Review Created: 02/27/2017 05:36 AM
Ed F. at A. Arundel Auto Service Center responded on 02/27/2017

Thank you Jack for being a long time Customer. We are happy to hear that our Loyal Customers are still Satisfied with the Service they receive from us. We Appreciate your Business!

Nick M. on 02/21/2017
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Nick said they were easy and they didn't sell him something he didn't need.
Vehicle: Honda Accord
Category: Service
Service Date: 02/15/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/27/2017

Thank you Nick for your Review and Recommendation. We Appreciate your Business!

John H. on 02/17/2017
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"Simpy the best."
They get it done right, the first time. Also, much less expensive than the dealer repair shop. Never try to up-sell you on things you don't need and they will tell you when things the dealer recommends really do not need to be done.
Also, good people working there.
Vehicle: Lexus GS 430
Service Date: 02/14/2017
Review Created: 02/17/2017 10:44 AM
Ed F. at A. Arundel Auto Service Center responded on 02/27/2017

Thank you John for the Great Review and Recommendation. We love to hear that our Customers are Satisfied with our Service. We Appreciate your Business!

Carey B. on 02/13/2017
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"Honestly, They ARE Honest Mechanics!!"
Have been a loyal customer for at least five years, after getting robbed by dealers and other Annapolis mechanics. AA Auto is always reasonably priced, never tries to instill fear to get us to order extra repairs, and has advised us on two occasions, that it's time to let one of our cars go, instead of milking us for repairs.
Vehicle: Honda Fit
Service Date: 02/06/2017
Review Created: 02/13/2017 01:21 PM
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Carey, Thank You! Such a Great Review! It makes us really happy to hear that our Customers are Satisfied with our Service. We Appreciate your Business!

Pat G. on 02/11/2017
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Pat said the service was good.
Vehicle: Acura RDX
Category: Service
Service Date: 02/03/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Pat, Thank you for being our Customer. We Appreciate your Business!

Robert / Kellie L. on 02/09/2017
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"A Arundel is the best"
Some years ago we were made aware of the excellent service at A. Arundel Auto Service. We were tired of the less than stellar service from other outfits and gave Ed and Brian a try. We are now devotees and will never go anywhere else for auto service as we have enjoyed their consistently excellent and conscientious work.
Vehicle: Jeep Grand Cherokee
Service Date: 02/02/2017
Review Created: 02/09/2017 05:01 AM
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Robert and Kellie, WOW! What can we say? Thank you for being Loyal Customers and thinking so highly of us. We Appreciate your Business! Thank YOU!

Sam S. on 02/08/2017
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"Trustworthy"
Completely honest and fair.
Vehicle: Chevrolet Suburban
Service Date: 02/02/2017
Review Created: 02/08/2017 09:24 PM
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Sam, We appreciate the Trust you place in us. We are happy to hear that you are Satisfied with our Service. Thank you for your Business!

Kayla J. on 02/08/2017
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Kayla said this business is good and efficient.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/27/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Kayla, Thank you for the Review and Recommendation. We Appreciate Your Business!

Mark B. on 02/08/2017
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Mark said it was a good experience and everything was fine. The service was great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/16/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/15/2017

Mark, We are glad to hear that you were Satisfied with our service. Thank you for the review and Recommendation. We Appreciate your Business!

Janice G. on 02/06/2017
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"Waiting for Oil Change"
I called about bring in my car for an oil change and wanted to wait while the work was being done. I was told if I brought my car in by 7:55 that I would be out of there by 8:30. I was actually out of there by 8:25. It's a hassle for me to have to find someone to follow me to drop my car off and then later bring me back so I can pick up the car. It was much more convenient to wait. I was delighted that it only took a half an hour.
Vehicle: Honda Fit
Service Date: 02/01/2017
Review Created: 02/06/2017 04:55 AM
Ed F. at A. Arundel Auto Service Center responded on 02/07/2017

Janice, Thank you for your wonderful review and recommendation!
We are happy to hear that our customers are Satisfied with our Service. We Appreciate your Business!

Erma J. on 02/04/2017
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Spoke with Cheryl. She said she moved to the area in October. She took the vehicle to this business because they had already performed some work for Erma. The service was excellent. Everyone was nice, friendly, and conscientious. They seemed nice and generous. The business wanted to solve the problem, and they were not misleading. She will continue taking the vehicle there. She would not recommend any other business except this one. She trusts them to get the work done for a reasonable price. She stated they made her feel safe, and she feels comfortable having work performed there. .
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/26/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/07/2017

Thank you Cheryl for taking the time to give our business a review and recommendation. We are happy to hear that both Erma and you are happy with the service you received. We Appreciate your business!

Jennifer V. on 02/03/2017
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Jennifer said they do a very good job.
Vehicle: Fiat 500
Category: Service
Service Date: 01/20/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/07/2017

Thank you Jennifer for the review and recommendation! We Appreciate your Busines!

Justine F. on 02/02/2017
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Justine said this business did a good job and her vehicle is running very well now.
Vehicle: Volvo S40
Category: Service
Service Date: 01/24/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 02/07/2017

Justine, Thank you for becoming a New Customer! We Appreciate you taking the time to give us a review and recommendation. As we tell all our customers, if something doesn't sound or feel right with the work we did, please just stop by and have us check it out for you. We stand behind all our Work!

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