A. Arundel Auto Service Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

416 Reviews

100% Would Recommend
Latest Review 9 days ago
Kelli C. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelli said she liked their service.
Vehicle: Mercury Milan
Category: Service
Service Date: 11/16/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Justin S. on 11/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said they were fantastic. The check engine light came back on, less than a week later. He said he hopes to take his vehicle back sometime next week.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/10/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/29/2016

Justin, Sorry to hear the Check Engine Light is back on. Please drop it back off to us anytime convienent for you. We stand behind all our work for 1 year/ 12,000 miles. We Appreciate your business!

Missy G. on 11/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, courteous, prompt"
Always friendly. Recommended by friend who has been coming here for years. I will continue to have service work done here.
Vehicle: Jeep Grand Cherokee
Service Date: 11/11/2016
Review Created: 11/21/2016 04:13 AM
Ed F. at A. Arundel Auto Service Center responded on 11/29/2016

Missy, thank you for your review and Recommendation. Thank your Friend for us too, for referring you. We are happy to hear that you were satisfied with our Service. We Appreciate your Business!

Susan M. on 11/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said this business is efficient, saved her money versus the affiliated facility, and they were thorough.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/13/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/29/2016

Thank you Susan for your Review. We are happy to hear that you were satisfied with our Service. We Appreciate your business! 

Maria E. on 11/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maria said the business does a good job, and she has been using them for a long time. The employees are honest and straightforward.
Vehicle: Nissan Maxima
Category: Service
Service Date: 11/04/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/29/2016

Maria, Thank you for your review and Recommendation. We Appreciate your Business.

Juan C. on 11/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Laura. She said this business does a wonderful job. The work was completed quickly and the scheduling process was quick as well.
Vehicle: Volvo V70
Category: Service
Service Date: 10/11/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/17/2016

Thank You Laura for your review and Recommendation. We are happy to hear that you are Satisfied with our Service. We Appreciate your Business!

Jay B. on 11/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jay said the service was very good. He had no problems and the vehicle was finished in a timely manner.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/26/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Thank you Jay for taking the time to give us a review and recommendation. We are happy to hear that you were satisfied with your service from us. We Appreciate your Business!

Marcus M. on 11/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marcus said the service was pricey at this business.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 10/26/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Marcus, We are sorry to hear that you think our service is pricey. Thank you for giving your review and recommendation. We appreciate that you had your repair done here. We hope that we can be of service to you in the future.

Lindy M. on 11/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is always done exactly as promised and on time."
This is the only place we take our cars. Great service.
Vehicle: Volvo XC90
Service Date: 11/02/2016
Review Created: 11/07/2016 11:42 AM
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Lindy, We appreciate your loyalty to our business. We are happy to hear that you are Satisfied with our Services. Thank you for your review and recommendation. It means a lot to us.

Lee D. on 11/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lee said the business was professional, and prompt. They communicated very well, and stayed in contact with her, the entire service visit. They were excellent, and she appreciates everything. She could not have found a better business.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/25/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Lee, we are thankful that you found our business. We could not be happier that you are satisfied with our Service. We Appreciate your Business!

John G. on 11/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business's personnel were easy to deal with, did a good job and were honest.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/27/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Thank you John for your review and recommendation. It means a lot to us that our Customers are satisfied with our service. We Appreciate your Business!

David H. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continue to be happy"
The home of the "Honest Mechanic" continues to be so. Told me my vehicle did not need a tire rotation. Too soon. They could have done it and charged me.
Vehicle: Fiat 500L
Service Date: 10/28/2016
Review Created: 11/04/2016 08:58 AM
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Thank you David. We take pride in NOT selling work to our Customers that they don't need. We Appreciate your business!

Sue C. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The very sincere work ethic ! As a senior citizen, it is just great to go to a place whom you trust !"
I do and will continue to do so !
Vehicle: Chrysler Sebring
Service Date: 10/28/2016
Review Created: 11/04/2016 05:57 AM
Ed F. at A. Arundel Auto Service Center responded on 11/11/2016

Thank you Sue for your wonderful review. We are glad you are satisfied with our service. Thank you also for Trusting us. We Appreciate your business!

Pat G. on 10/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said they did a great job at a great price.
Vehicle: Acura RDX
Category: Service
Service Date: 10/07/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/24/2016

Pat, Thank you for your Review! We Appreciate your Business!

Daniel C. on 10/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said his experience at this business was really good. He thought they were honest and felt like he was treated very well. They went above and beyond in providing service for what they did. They replaced something on his vehicle and instructed him to return in 2 weeks if his vehicle was not working properly. They also explained to him what they were looking at. He is going to return to them for service in the future.
Vehicle: Honda Accord
Category: Service
Service Date: 09/12/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/24/2016

Daniel, Thank you for a Great Review and Recommendation! We are always glad to hear our Customers are Satisfied with our Service. We Appreciate Your Business! Thank You!

Patty O. on 10/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance"
A regular oil change always includes a quick check up on other systems in the car so that I can be informed of future potential issues. I really trust them to provide good service and to keep me informed about needed maintenance.
Vehicle: Ford Explorer
Service Date: 10/06/2016
Review Created: 10/13/2016 02:58 AM
Ed F. at A. Arundel Auto Service Center responded on 10/17/2016

Thank You Patty for your recommendation. We don't like to see our customers break down from repairs that could have been taken care of when it was convenient for them. We always try to keep you informed about what maintenance will be needed next. We Appreciate your Business!

Jodie K. on 10/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jodie said the service was done on time at a reasonable price. She would recommend them.
Vehicle: Nissan Frontier
Category: Service
Service Date: 09/12/2016
Review Created: 10/10/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/17/2016

Thank You Jodie for your Review and Recommendation! We Appreciate your Business!

Frank R. on 10/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said he has been a pleased customer of this business. He recommends this business for service.
Vehicle: Chrysler Town
Category: Service
Service Date: 09/30/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/17/2016

Thank You Frank for your review and Recommendation. We Appreciate your Business!

Jason C. on 10/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the business is helpful and friendly.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 09/28/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/17/2016

Thank you Jason! We Appreciate your Business!

Chris C. on 10/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business got done with everything on time and everything got fixed.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/20/2016
Review Created: 10/06/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 10/10/2016

Thank you Chris for your review. We Appreciate that you took the time to give us a recommendation. We Appreciate your business.

Displaying Review 1 - 20 of 416 in total