A. Arundel Auto Service Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

471 Reviews

100% Would Recommend
Latest Review 4 days ago
Marty M. on 04/25/2017
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"Honesty in citing cause of problems and in only making repairs that are needed. "
Have been a customer for over 20 years --that tells a lot!
Vehicle: Lincoln Town Car
Service Date: 04/20/2017
Review Created: 04/25/2017 07:34 AM
Ed F. at A. Arundel Auto Service Center responded on 04/27/2017

Marty, It means a lot to us that you still after 20 years think so highly of our business. I am glad to hear, that we are still doing things right by our customers. We Apporeciate your business!

Patricia R. on 04/23/2017
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"Customer service is outstanding "
This company is the greatest. They explain everything in detail and they don't rush doing their jobs. They treat their customers with highest respect.
Vehicle: Hyundai Sonata
Service Date: 04/20/2017
Review Created: 04/23/2017 03:54 PM
Ed F. at A. Arundel Auto Service Center responded on 04/27/2017

Patricia, Thank you for your review and recommendation! We are glad to hear that you are satisfied with our service. We Appreciate your business!

Mark / Sue B. on 04/21/2017
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Sue said she has recommended the business several times, and they are very trustworthy. She has been going to Ed and Brian for years.
Vehicle: Buick LeSabre
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/27/2017

Sue, Thank you for your review and recommendation. We are happy to hear our long time customers are still satisfied with our service. We Appreciate your business!

Dave C. on 04/20/2017
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"sERVICE GREAT"
eXCELLENT & QUICK OIL CHANGE.
Vehicle: Chrysler Town & Country
Service Date: 04/11/2017
Review Created: 04/20/2017 01:34 PM
Ed F. at A. Arundel Auto Service Center responded on 04/21/2017

Thank you Dave! It is nice to know that our long time customers are still satisfied with our Service. We Appreciate Your Business!

Rob F. on 04/08/2017
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"Always great service!"
Service at this shop is always top notch. Customer service is amazing and prompt. Ed and Brian are professional and honest from the start.
Vehicle: Subaru Outback
Service Date: 04/05/2017
Review Created: 04/08/2017 05:53 AM
Ed F. at A. Arundel Auto Service Center responded on 04/14/2017

Rob, Thank you for your review and recommendation! We Love to hear our customers are satisfied with our service. We Appreciate your business! Thank you Again!

Bernice S. on 04/07/2017
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"Always solves the problem, professional and personable."
Brian and Rob are always very helpful when I bring my car in for whatever reason. They are professional, personable and very knowledgeable of all aspects of being a mechanic
Vehicle: Saturn Vue
Service Date: 04/03/2017
Review Created: 04/07/2017 05:09 AM
Ed F. at A. Arundel Auto Service Center responded on 04/07/2017

Bernice, You always find wonderful things to say about our business! Thank you for the review and recommendation. We are very thankful for Customers like you. We Appreciate your Business!

Bill S. on 04/07/2017
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Bill said his vehicle is old. He mentioned he paid $2,000 to have it serviced at another unspecified business and they took a personnel check for payment. He was surprised when this business would not take a personnel check for a $500 service.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/03/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/14/2017

Thank you Bill for your Review and Recommendation! It is our policy not to accept personal checks. We do take Debit cards, which would be the same as a check. We have had problems in the past accepting personal checks and It is not anything personally about you. We Appreciate your business. We hope you were satisfied with our service and Hope you will return!

Erma J. on 04/06/2017
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Spoke with Shirley. She said this business has honest people. The welcomed her and her vehicle was done in a timely manner. They are the only place she would trust with her vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/30/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/14/2017

Thank you again Shirley! When I first saw this review, I thought it was a duplicate. So I went back - It has been a couple of months since you last reviewed us. We appreciate your loyalty. Thank you for taking the time again to give us a review. 

Gerald D. on 04/06/2017
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Gerald said this business does a good job. They analyze the problem correctly and the vehicle gets fixed.
Vehicle: Subaru Forester
Category: Service
Service Date: 03/29/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/14/2017

Thankyou Gerald for your Review and Recommendation! We Appreciate your business!

Chris C. on 04/06/2017
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Chris said he was happy with the work that was done.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/30/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/14/2017

Thank you Chris for your review and recommendation. Coming from Edgewater to Annapolis to have us work on your car says alot. We are happy to hear that you are satisfied with the work we did. We Appreciate your Business! Thank you!

Joseph K. on 04/04/2017
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"OIl change and replace of front license plate holder"
All's fine but when I start up I got the message that it is time to change my oil. Not a problem, I just hit the "reset" button.
Vehicle: Buick Century
Service Date: 03/27/2017
Review Created: 04/04/2017 08:18 AM
Ed F. at A. Arundel Auto Service Center responded on 04/06/2017

Thank you Joseph for your review and recommendation! We will admit we sometimes do forget to reset the maintenace lights. Sorry! We Appreciate your business! 

Lorenzo / Michele T. on 04/02/2017
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"GREAT SERVICE AND WORK"
This family business is always reliable and professional to their approach to their work. Pure dedication is a family Tradition. I value the service they provide at all cost. SEMPER FI
Vehicle: Jeep Grand Cherokee
Service Date: 03/24/2017
Review Created: 04/02/2017 05:43 AM
Ed F. at A. Arundel Auto Service Center responded on 04/06/2017

Lorenzo, Thank you for the review and recommendation! It is nice to hear our customers are satisfied with our service. We Appreciate your Business!

Robert L. on 03/29/2017
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Robert said the business was trustworthy, and he had confidence in their workmanship.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 02/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/06/2017

Robert, Thank you for the review and recommendation! You have been our customer for a very long time now. We Appreciate your Business!

Jake H. on 03/29/2017
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Jake said this is the most competent business and they are very fast.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/02/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/06/2017

Jake, It is always nice to hear our customers are satisfied with our service. We Appreciate your business! Thank you!

Kevin C. on 03/29/2017
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Kevin said this is a great business, and he enjoys the interaction with the staff. The business does very good work and they are responsive.
Vehicle: Honda Insight
Category: Service
Service Date: 03/03/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 04/06/2017

Kevin, Thank you for your review and recommendtion! We Appreciate your Business!

Lindsay A. on 03/16/2017
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"Wonderful"
This place is Amazing.
Vehicle: Toyota 4Runner
Service Date: 03/07/2017
Review Created: 03/16/2017 03:45 AM
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Wow Lindsay! It is nice to hear we are Amazing. Thank you for your review and recommendation. We are pleased that you were satisfied with our service. We appreciate your business!

Jeff B. on 03/16/2017
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Jeff said the service was quick and they explained what they did thoroughly. They also gave him some other options.
Vehicle: Honda Accord
Category: Service
Service Date: 03/07/2017
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/27/2017

Jeff, Thank you for your review and recommendation! We Appreciate your Business!

Phil C. on 03/15/2017
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Phil said this business made his experience super easy and the whole process flowed nicely. They were clear about everything.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/27/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/27/2017

Phil, we are really glad to hear that you were satisfied with our service. Thank you for giving us a great review and recommendation. We Appreciate your business!

Sharon J. on 03/14/2017
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Sharon said they were very prompt and responsive. They took her in at the last minute and they got her vehicle fixed.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/07/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Sharon, we are glad to have helped you out at the last minute. We always have room for one more on our schedule. Thank you for your review. We Appreciate your business!

Cory W. on 03/13/2017
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Corey said they were awesome.
Vehicle: Dodge Avenger
Category: Service
Service Date: 03/06/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 03/16/2017

Thank you Cory! We like Awesome. We appreciate your business!

Displaying Review 1 - 20 of 471 in total