A1 Body Shop and RV Repair


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1020 Reviews

97% Would Recommend
Latest Review about 1 month ago
Marlene L. on 06/15/2017
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Marlene said this business had the work done within 20 minutes of her taking the vehicle in.
Category: Collision
Service Date: 05/03/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. on 06/15/2017
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Mike said the business did a good job.
Category: Collision
Service Date: 05/24/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Shannon D. on 06/14/2017
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Shannon said the business did everything she asked them to do.
Category: Collision
Service Date: 05/17/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Susan W. on 06/14/2017
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Susan said every time she has taken her vehicle to this business, she has been very pleased with the work performed. They are very nice people to deal with.
Category: Collision
Service Date: 05/17/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jack R. on 06/14/2017
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Jack said he has no complaints and continues to do business with them.
Category: Collision
Service Date: 05/23/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jim G. on 06/13/2017
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Jim said there is always room for improvements in every business. He would recommend them to others.
Category: Collision
Service Date: 05/16/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Glen M. on 06/13/2017
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Glen said this business did a good job on his vehicle but it took a long time. It was not ready when promised because they had ordered a wrong part and he had to wait for them to get the new part in. He was not kept adequately informed during the repair process as much as he would have liked. He did most of the calling to find out what was going on with his vehicle.
Category: Collision
Service Date: 05/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Mark T. on 06/13/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Mark said he was not satisfied with any part of his experience with this business. The work was fine but they were overpriced. They did not give him a promise of time. He gave them a deadline by which he needed the vehicle. They did not call him so he had to call them. After 2 and a half weeks, they still had not even started on the work so he told them he would take it elsewhere and at that point they started working on it. Once they started the work, it was done in 1 day. He was not satisfied with the thoroughness of the person who prepared his estimate, Joel. He was not honest with him and charged him for 5 hours of labor for something that only took 1 hour. He then charged $35 for a part that should only cost $3. He was not satisfied with their communication. They should have told him they would not be able to start work on the vehicle immediately and that it would be 2 and a half weeks before they could get to it. He said he was very unhappy with this business and he will never go back.
Category: Collision
Service Date: 05/04/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Stepahnie D. on 06/13/2017
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Spoke with Stepahnie's husband. He said he has used this business many times and he is satisfied with them.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Stacey M. on 06/13/2017
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Stacey said the staff at this business was wonderful to work with. Everything got better when Lonnie came in. He really made it happen. He gave her weekly updates.
Category: Collision
Service Date: 05/11/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Frank M. on 06/13/2017
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Frank said this business was fast and smooth.
Category: Collision
Service Date: 05/01/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 06/10/2017
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Stephen said the employees at this business were good. His vehicle works.
Category: Collision
Service Date: 05/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Amy E. on 06/10/2017
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Amy said the vehicle was fixed properly, but itlonger than they told her it would. The vehicle was delayed for 2 days, because they found additional damage internally. She was not kept adequately informed during the repair process because she had to call them. Also, it was misleading the way they informed her of the mileage reading. She did not understand that they needed to list the mileage the first time she brought the vehicle in, so it would be as close as possible to the mileage at the time of the accident, for insurance purposes. They could have explained it better.
Category: Collision
Service Date: 05/02/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Cary F. on 06/10/2017
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Cary said this business did a good job and they tried to be responsive. His vehicle was a week late but it was due to circumstances beyond their control. They ordered a part and it was supposed to come in one day but it was late. Everybody on staff put in an extra effort to get the work done as soon as possible, once it did arrive. They did return his calls and he was not kept completely in the dark. However, he did have to chase them down for information on the status of his vehicle quite a bit.
Category: Collision
Service Date: 05/02/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Ken K. on 06/10/2017
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Ken said this business provided him good service. He didn't have any problems.
Category: Collision
Service Date: 05/05/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Linda M. on 06/10/2017
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Linda said this business was really good to her. She was not given a promise date but they finished the work quickly.
Category: Collision
Service Date: 05/22/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Wade R. on 06/10/2017
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Wade said this business did a pretty good job.
Category: Collision
Service Date: 05/24/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Mark B. on 06/10/2017
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Mark said the staff at this facility are super helpful. Everything was quick and easy. There was no drama and no hold ups. He would recommend them to others.
Category: Collision
Service Date: 05/10/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Mike Z. on 05/15/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Mike said he was not satisfied. He did not specify whether his vehicle was ready when promised or not. He was not kept adequately informed during the repair process and he was not satisfied with the person who prepared his estimate.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Sydney S. on 05/12/2017
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Sydney said he chose this business because he had an emergency situation on the way to California and went to this facility to fix his vehicle. He would recommend them to others.
Category: Collision
Service Date: 04/13/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
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