A & A Complete Automotive Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

145 Reviews

99% Would Recommend
88% Business Response
Latest Review about 22 hours ago
HOSEONG C. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"perfact~"
so fast
so nice
Vehicle: Lincoln MKZ
Service Date: 05/24/2017
Review Created: 05/26/2017 07:10 AM
John J. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business was very convenient.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Jacob H. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said this was a great business.
Vehicle: Chrysler 300
Category: Service
Service Date: 05/17/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS E. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, great service!"
I trust these guys all the way! That is priceless to me!
Vehicle: Ford Escape
Service Date: 05/19/2017
Review Created: 05/21/2017 07:02 PM
PETER O. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people and the excelent service"
in a new york minute
Vehicle: Honda Accord
Service Date: 05/16/2017
Review Created: 05/19/2017 05:12 AM
Ottavio D. at A & A Complete Automotive Repair responded on 05/19/2017

Thank you Peter

Joe G. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said they have been his mechanic since they opened the doors.
Vehicle: Cadillac DTS
Category: Service
Service Date: 03/31/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Peter K. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said the business provides great service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
BARB S. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/Air conditioner fix"
Wonderful customer service and great work.
Vehicle: Volkswagen Tiguan
Service Date: 05/11/2017
Review Created: 05/12/2017 05:53 PM
Ottavio D. at A & A Complete Automotive Repair responded on 05/19/2017

Thank you Barb

JAN W. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, as always"
They accommodated my need for an oil change on short notice. Offered donuts, water, coffee. Always personable and efficient.
Vehicle: Nissan Rogue
Service Date: 05/11/2017
Review Created: 05/12/2017 03:20 AM
Ottavio D. at A & A Complete Automotive Repair responded on 05/12/2017

Thank you  Jan!!

JAMES H. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"repaired "
Repaired in a timely manner for a reasonable price
Vehicle: Ford Windstar
Service Date: 05/03/2017
Review Created: 05/03/2017 10:51 PM
Ottavio D. at A & A Complete Automotive Repair responded on 05/04/2017

Thank you James!! We appreciate your business!!

Flo C. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Great Place to do Business"
A friendly honest place to go . Not much more to ask for.
Vehicle: Chevrolet Equinox
Service Date: 04/27/2017
Review Created: 04/29/2017 08:22 AM
Ottavio D. at A & A Complete Automotive Repair responded on 05/01/2017

Thank you Flo!! We appreciate your business!!

Sherri M. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time customer-and not the last!"
Excellant service. Had an appointment, took me right away. Left for about a half hour, came back and my car was ready to go.
Vehicle: Honda Civic
Service Date: 04/25/2017
Review Created: 04/27/2017 06:22 AM
Ottavio D. at A & A Complete Automotive Repair responded on 04/27/2017

Thank you Sherri for giving us a chance!! We are very glad that you will be returning to our service center!!

FRANK K. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why go anywhere else?"
I always laugh when I see these cars breaking down or falling apart on the road....WHY? or HOW? does someone let their vehicle get like that???? It makes no sense to me. The A & A family is the only place to go for whatever one drives. My truck was due for a routine oil change......both of the owners came out to inform me that my truck wasn't safe to drive upon their routine inspection. I never knew they checked everything out.....I was just at the dealer for a recall yesterday...? How could this be? Long story short.....a steering rod in the front broke and smashed the axle box causing damage and an unsafe truck for the road if I needed to stop suddenly. STOP suddenly living off of route 83....??? What I love about these guys is the way they protect our expenses. They found the problematic part which was fixed two years ago as being a defective one and they called in my guarantee without me even asking for this. This job should have costed well over $1400.00....No chance with the boys of A & A auto repair......It was fixed, I was picked up at home, I saved nearly $400.00 on the defective part and labor, and they even gave me a rewards card for the oil changes and tire rotations even though this wasn't their fault! I find this place more amazing every time I visit.....So I ask you? Why would you go anywhere else? You want your kids to drive something safe?...call Joe & Ottavio......They are busy for a reason! As a customer....you are treated like their family.
Vehicle: Dodge Durango
Service Date: 04/24/2017
Review Created: 04/25/2017 07:31 PM
Ottavio D. at A & A Complete Automotive Repair responded on 04/26/2017

Thank you Frank for the Kind words!! We try to always save our clients as much money as we can.

LILLIAN R. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
A&A is the only place I bring my car. Honest business. I get a lot of other auto shops trying to sell me products or repairs I don't need. Never from A&A! Always upfront and always a great experience!
Vehicle: Mazda MPV
Service Date: 04/21/2017
Review Created: 04/24/2017 09:12 PM
Ottavio D. at A & A Complete Automotive Repair responded on 04/25/2017

Thank you Lillian!! We appreciate your business!!

JERRY W. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Honest!
Vehicle: Hyundai Santa Fe
Service Date: 04/17/2017
Review Created: 04/23/2017 06:17 AM
Ottavio D. at A & A Complete Automotive Repair responded on 04/24/2017

Thank you Jerry!!

Shawn J. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said this business was amazing. They were very timely, friendly, and professional.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/06/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Ottavio D. at A & A Complete Automotive Repair responded on 04/24/2017

Thank you Shawn!! We appreciate your business!!

OTTAVIO D. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best ever!!!"
Always taken care of like family
Vehicle: Lincoln LS
Service Date: 04/01/2017
Review Created: 04/03/2017 08:58 AM
ARTEMIS M. on 03/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
It was quick and reliable. Thank you.
Vehicle: Subaru Forester
Service Date: 03/27/2017
Review Created: 03/29/2017 07:08 AM
Ottavio D. at A & A Complete Automotive Repair responded on 03/29/2017

Thank you Artemis!!

SUZANNE D. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff; great service!"
A&A always takes good care of me and my car!
Vehicle: Hyundai Santa Fe
Service Date: 03/27/2017
Review Created: 03/28/2017 02:47 PM
Ottavio D. at A & A Complete Automotive Repair responded on 03/28/2017

Thank you!! We appreciate your  business 

Valued Customer on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always ready to work with you and get the job done"
always professional
Vehicle: Ford Edge
Service Date: 03/27/2017
Review Created: 03/28/2017 05:25 AM
Ottavio D. at A & A Complete Automotive Repair responded on 03/28/2017

Thank you!!

Displaying Review 1 - 20 of 145 in total