Review for Absolute Auto Body Everett
Karen K. on 02/18/2013
Karen said the repair took longer than promised because they had to order the doors. They told her the work would take 3 days, but the vehicle was not returned to her until 11 days later.
Service Date: 02/08/2013
Review Created: 02/18/2013
This review was collected via phone interview by Customer Research Inc.
Troy P. at Absolute Auto Body Everett responded on 02/22/2013
The original estimate for the insurance company was to repair both the front and rear doors - after vehicle was dropped off and torn down we discovered that both doors needed to be replaced. Doors were ordered immediately and repairs continued when parts arrived. Sorry for the extra days in the shop due to hidden damage. We appriciate your business and happy to see that you would recommend us!