Yes, the vehicle was in the shop for 35 working days - The insurance company wrote the repair estimate and unfortunately they missed alot of damage that required approval from them before we could continue with the repairs. Their original estimate was $10,700. The final bill is $15,800. The reason some of items that were not repaired is that her insurance company did not approve to pay for them. I wish that we could get quicker response time from the insurance companies. We deeply apologize for any delays as our goal is have completly satisfied customers.