Absolute Auto Body Lynnwood


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

623 Reviews

99% Would Recommend
Latest Review about 1 month ago
Autumn F. on 03/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Autumn said it was an excellent experience.
Category: Collision
Service Date: 02/24/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Lisa Y. on 03/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said it was a good job. She had no problems.
Category: Collision
Service Date: 02/11/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Lorin A. on 03/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lorin said there was no set time and it was done quickly. He did not really talk to anyone in the facility.
Category: Collision
Service Date: 02/19/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said they did a great job.
Category: Collision
Service Date: 02/22/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Mary K. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business is fantastic, easy to deal with and easy to get a hold of. Trent and the manager were very courteous and went above and beyond to help her.
Category: Collision
Service Date: 02/12/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Jaswinder S. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jaswinder said they did everything as told, it was done on time and they didn't change the price.
Category: Collision
Service Date: 02/11/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Robert A. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business did a very good job, everything went as promised and it looks good.
Category: Collision
Service Date: 02/05/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Dereje O. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dereje said this facility is conveniently located for him. The staff is nice and he does not have any problems with them. They found water damage when they first got his vehicle and did not tell him how long it would take. The service was more time than he expected but they had to fix his vehicle and he understands that.
Category: Collision
Service Date: 02/15/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie W. on 03/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephanie said they were excellent and she does not have any complaints.
Category: Collision
Service Date: 02/05/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Kirk F. on 03/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kirk said he really appreciates how quickly they gave him a quote on his vehicle. The headlight is a little off but that is fine. He really appreciates them taking the extra step and touching up a rust spot for him as well.
Category: Collision
Service Date: 02/10/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Ron B. on 03/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said the business did a fantastic job. The estimate was good and they finished ahead of schedule. The business was nice and clean.
Category: Collision
Service Date: 02/22/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Terry T. on 03/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terry said this business stuck to their word and had his vehicle done in three days. He was surprised at the time it took to complete the work because they estimated it could take up to five days. This business was spot on and excellent. They did everything they promised. He found this business online chose them because they are a preferred Triple A facility.
Category: Collision
Service Date: 02/03/2016
Review Created: 03/13/2016
This review was collected via phone interview by Customer Research Inc.
brock l. on 03/11/2016
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Horrible customer service"
Brought my truck in to have estimate. Troy said he'd call me in a week or so because they were busy. He calls me back 5 days after my so called appointment that he never gave me. I told him he never gave me an appointment date and he hangs up on me!! Very unprofessional.
Service Date: 03/07/2016
Review Created: 03/11/2016 11:09 AM
Troy P. at Absolute Auto Body Lynnwood responded on 03/16/2016

It is amazing that someone can give us a review even though we never fixed there vehicle - First of all Brock never spoke with Troy, he spoke with someone else in the office (I am Troy). Second of all he did have an appointment and Brock missed his appointment so we called him to see if he wanted to reschedule in a couple of weeks. He said he was too busy and that he never made an appointment and did not want his 2000 Tahoe repaired. We told him that we would return all the part that were delivered and would cancel his workorder. That was the end of the conversation. We appoligize if you thought we hung up on you.  

James T. on 03/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they were ahead of the scheduled delivery time. He said they were very professional, nice and courteous.
Category: Collision
Service Date: 02/25/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Tom E. on 03/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said he received great service and they completed the work on time. He also mentioned they did a great job
Category: Collision
Service Date: 02/12/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Trent O. on 03/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trent said he was satisfied from the customer service and the service was done in a timely manner.
Category: Collision
Service Date: 02/16/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Elizabeth D. on 03/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said they were quick and they did a great job. She is not sure if it was returned clean because her husband picked it up.
Category: Collision
Service Date: 02/23/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Durinda J. on 03/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Durinda said they kept her informed and they contacted her, when the parts arrived. The customer service was good.
Category: Collision
Service Date: 02/11/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Abby B. on 03/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Abby said the customer service from this business was really good.
Category: Collision
Service Date: 02/17/2016
Review Created: 03/10/2016
This review was collected via phone interview by Customer Research Inc.
Joel H. on 03/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joel said he was in and out quickly. The service was supposed to take two to three days and the service was done in less than a whole day.
Category: Collision
Service Date: 02/16/2016
Review Created: 03/10/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 623 in total