Ace Auto Doctor & Repair


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

570 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.7777778/5rating 1.7777778rating 1.7777778rating 1.7777778rating 1.7777778
98% Would Recommend
89% Business Response
Latest Review 3 days ago
BETH B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly honest and knowledgeable "
I will be using them for all my automobiles
Vehicle: Ford Focus
Service Date: 08/17/2017
Review Created: 08/19/2017 06:46 AM
Larry G. at Ace Auto Doctor & Repair responded on 08/21/2017

We're glad to hear that and thank you for giving us a try. 

Valued Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best local service provider."
Like usual these guys take great care of our vehicles and make recommendations that don't necessarily need to be done at the immediate time of service.
Vehicle: Chrysler Town & Country
Service Date: 08/15/2017
Review Created: 08/17/2017 05:10 AM
Larry G. at Ace Auto Doctor & Repair responded on 08/21/2017

Thank you for your feedback. We always try to let our customers know whats coming in the future as far as maintenance and repairs so they have time to plan accordingly. No surprises! 

Willy N. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Willy said the business checked his vehicle and told him what was wrong. They also treated him fine.
Category: Service
Service Date: 07/21/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 08/14/2017

We're glad to hear your feedback Willy. Thanks for coming in. 

BART F. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest people and professionalism is what makes Ace Auto great."
Thanks for your business again.
Vehicle: Honda Accord Coupe
Service Date: 08/01/2017
Review Created: 08/10/2017 08:47 AM
Larry G. at Ace Auto Doctor & Repair responded on 08/10/2017

Thank you so much Bart. 

GARY G. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great group of people that do good work quickly.
Vehicle: Honda CR-V
Service Date: 07/27/2017
Review Created: 08/09/2017 06:47 PM
Larry G. at Ace Auto Doctor & Repair responded on 08/10/2017

Thank you Gary. 

NENA O. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"On time response"
Good service
Vehicle: Toyota Camry
Service Date: 07/12/2017
Review Created: 08/09/2017 06:55 AM
Larry G. at Ace Auto Doctor & Repair responded on 08/09/2017

Thank you Nena. It's always our pleasure to help out. 

DEE C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service for good price"
Extremely knowledgeable and friendly. Will explain issue and repair in detail. Will also let you know if something is coming up maintenance wise but no big sales pressure and no add-ons.
Vehicle: Chevrolet Malibu
Service Date: 07/11/2017
Review Created: 08/09/2017 06:03 AM
Larry G. at Ace Auto Doctor & Repair responded on 08/09/2017

Thank you so much for taking the time to give us a review. We all truly appreciate your feedback. 

Steve B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said they are very responsive and capable. He likes being taken care of. They are flexible and they did it at a moment's notice.
Vehicle: Volvo S80
Category: Service
Service Date: 04/07/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 05/23/2017

Thanks Steve. We try to stay flexible because we know things come up without warning from time to time and we want to be ready when were needed. 

Steve M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said Lance and Aaron went out of their way to make sure his vehicles were being serviced correctly and they were knowledgeable. He said they are really superb individuals that went above and beyond the call of duty.
Vehicle: Nissan Maxima
Category: Service
Service Date: 03/28/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/28/2017

That is so good to hear. I know how hard they work and it's great to get feedback from our customers. 

Jonathan D. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Clear, concise, and timely help from AAD&R!
Vehicle: Volvo V70
Service Date: 04/20/2017
Review Created: 04/24/2017 06:17 PM
Larry G. at Ace Auto Doctor & Repair responded on 04/25/2017

Good to hear! Thanks for the feedback. 

Chris M. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he always works with her and he checks on her.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/30/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/24/2017

Thank you for taking the time ti give us your feedback. 

TOM H. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Honest and Reliable"
The title says it all
Vehicle: Chrysler Sebring
Service Date: 04/17/2017
Review Created: 04/20/2017 11:48 AM
Larry G. at Ace Auto Doctor & Repair responded on 04/20/2017

I love it, short and sweet. Thanks Tom

Sean H. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sean said the business provides top quality service and they are good at explaining what is wrong with his vehicle and how to fix it. They do a great job every time.
Vehicle: Chrysler Town
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/24/2017

Thank you sir. 

Michael R. on 04/19/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Michael said the business was okay but he would not recommend them because he was overcharged.
Vehicle: Honda Accord
Category: Service
Service Date: 04/03/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/24/2017

I'm sorry to hear you feel this way. It's important to us to provide a higher level of service while keeping our prices competitive and fair. All of our customer are given prices before we do any repairs, which gives them an opportunity to voice any concerns or even go elsewhere if they choose. Please rest assured the work done was done right, competitively priced, with top quality parts and has a 2yr nationwide warranty. 

Mike M. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommend to give these guy's a try!"
This is one of the most honest business I know! Straight shooters, with no BS...
Vehicle: Ford Pickup
Service Date: 04/14/2017
Review Created: 04/16/2017 02:02 PM
Larry G. at Ace Auto Doctor & Repair responded on 04/18/2017

Mike I appreciate your kind words. Thank you for sharing them. 

Brad L. on 04/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brad said the business gets their work done on time.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/20/2017

Thanks for taking time to give us a review. We'll work hard to earn that 5th star next time. ;) 

David K. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said they did a great job and they gave him a ride. He really appreciates that.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/03/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/13/2017

We're glad to help. Thanks for the feedback. 

Kason M. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kason said the technicians were very helpful. They explained everything prior to working on his vehicle. They discussed things with him before doing the repair and charging him for the repair. They got to his vehicle right away.
Vehicle: Toyota Yaris
Category: Service
Service Date: 04/04/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 04/13/2017

Thank you so much. It's good to hear from our customers. 

Matt M. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said this business always does good work.
Category: Service
Service Date: 03/28/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. at Ace Auto Doctor & Repair responded on 03/31/2017

Thank you Matt. 

TOM B. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"old truck,but I had to have fixed"
was given a price for repair,they did it fast,for price quoted.excellent service,i will be back
Vehicle: Ford Pickup
Service Date: 03/24/2017
Review Created: 03/26/2017 08:00 PM
Larry G. at Ace Auto Doctor & Repair responded on 03/28/2017

Trucks are hard to find so I can totally understand fixing the one you have. Thanks for choosing us for service and taking time to give us a review we appreciate it. 

Displaying Review 1 - 20 of 570 in total