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SureCritic / Ace Complete Auto Care
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Ace Complete Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,263 Reviews)
91
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(956) 723-7433
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
102 W Saunders St Laredo, TX 78041
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Ace Complete Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,263 Reviews)
Write a Review
Recent Reviews
EP
EZEQUIEL P.
Zapata, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
AC repair
I was real please with service and time to deliver the vehicle repair we’re done with no further issues
IN
IDALIA N.
Laredo, TX
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Keep repair
Always high quality work, guarantee, and knowledge of pinpointing issues. Good communication with clients and explained in terms people could understand.
CT
CARLOS T.
Laredo, TX
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Excellent
Very satisfied
RG
ROLANDO G.
Laredo, TX
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
No substitute for experience
Took my Tacoma with problems that would cause it to stall.

No check engine light or error codes on computer.

They found the problem all with experience!!!!
JC
JEFFREY C.
Laredo, TX
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great Job & Customer Service
Super professional car shop, since the first time that I went Mr. Jesse & his technicians were super respectful & professional! Mr. Jesse is super transparent with what needs to get done & his team gets the job done on time.
DE
Darlene E.
Laredo, TX
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Spoke with Dolores K. she said she is a longtime customer and she would recommend the business.
Recommended
Verified Customer
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
verified customerVerified Customer
8
A/c fix
Took my car&that same day they called me to tell me what it was,they said they have it ready by Monday,on Monday they called me that it was ready. It was quick&easy.
JM
JESUS M.
Laredo, TX
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Experience Counts
Glad to know that Ace has experienced mechanics on duty who immediately pin-point the problem with my truck while other shops had failed. Definitely I recommend Ace Complete Auto to all my friends and family.
EF
ELIZABETH F.
Laredo, TX
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Excellent customer service
Love the service
LM
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LIZ M.
Laredo, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Honest people doing awesome job
The entire crew do an amazing job fixing my truck—
MH
MARY JO H.
Laredo, TX
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Great service!
Great experience overall! From the associates to the service they provided to my vehicle. In and out within a few hours! I will be bringing my vehicle here for any service that I may need.
JM
gravatar
JAVIER M.
Laredo, TX
Toyota Tundra 2WD Truck
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2025
verified customerVerified Customer
0
False advertisement
Felt like scamm since purchasing a lifetime warranty and use it only ones and need to pay for another alignment Payed extra money for a false advertisement totally not advertising positive to other regarding this issue
LB
LUIS B.
Laredo, TX
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Dependable
Reliable, honest, dependable.
JJ
gravatar
JORGE J.
Laredo, TX
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
El mejor lugar en Laredo
Lo recomiendo 100%
Servicio rapido, confiable, honesto, cordial y un buen precio.
JG
JESUS G.
Laredo, TX
Nissan JUKE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Car A/c issue
Great customer service! Explained into detail the situation on my car’s a/c problem.
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