99% Would Recommend
Latest Review 4 days ago
KEN T. on 09/21/2017
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"September Check Up"
Called one day in advance to ensure that time slot was available. Drop off at appointed time. They did the routine periodic check - oil change, rotate tires, etc. and also replaced a seal. I needed to replace a light fixture. They ordered the part. I returned two days later and they quickly installed it.
Vehicle: Chevrolet Tahoe
Service Date: 09/18/2017
Review Created: 09/21/2017 08:52 AM
LOUELLEN S. on 09/17/2017
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"Terrific service"
Allen auto makes taking care of my car simple and pleasant. They never push me to make costly repairs and are always courteous and prompt. We are very happy customers.
Vehicle: Toyota Highlander
Service Date: 09/15/2017
Review Created: 09/17/2017 05:51 PM
Tina B. on 09/11/2017
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Tina said this business is courteous, clean, and quick. The staff does a good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
LISA R. on 09/04/2017
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"Allen Automotive is the best"
In and out in no time, thorough, great value.
Vehicle: Volvo C30
Service Date: 09/01/2017
Review Created: 09/04/2017 07:09 PM
Robby F. on 08/31/2017
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Robby said the business employees are communicative, confidence inspiring, and quick.
Vehicle: Ford Focus
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
HUMZA A. on 08/30/2017
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"Did the work quickly with no upselling"
They were efficient and were also the best price around for getting an MD inspection done.
Vehicle: Mazda Mazda3
Service Date: 08/22/2017
Review Created: 08/30/2017 06:58 AM
WHISTLER T. on 08/30/2017
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"Grateful for timely service on the vehicle."
Allen Auto was able to fit us in and get our work truck back on the road within 4 hours of the problem being discovered. Thanks!
Vehicle: Nissan NV
Service Date: 08/29/2017
Review Created: 08/30/2017 06:02 AM
Deanne K. on 08/28/2017
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Deanne said she is happy with the great service Mike provides.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Amy L. on 08/28/2017
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Amy said the business kept her updated.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
KEN T. on 08/22/2017
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"Honda 06"
Routine oil change was done as usual, very well.
Vehicle: Honda Accord Sdn
Service Date: 08/21/2017
Review Created: 08/22/2017 04:53 AM
Amy M. on 08/20/2017
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Amy said it was wonderful. Chris was really good at communicating. It was a fabulous job. Her vehicle was clean when it was returned to her. The business was recommended to her by a friend.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/01/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Eric S. on 08/15/2017
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Eric said this business showed a high degree of competence, they found and fixed the problem for $400,00 less than he was quoted elsewhere. He also said, the business is friendly and very communicative. He always knew what was going on with his vehicle.
Vehicle: Kia Soul
Category: Service
Service Date: 08/04/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Lejnar M. on 08/14/2017
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Lejnar said the business is professional and courteous.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
ADRIENNE A. on 08/06/2017
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"Allen automotive"
Very friendly and very professional.
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/06/2017 04:24 AM
Travis H. on 07/28/2017
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Travis said this business has always done a good job, but this time they made one little mistake.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Edward F. on 07/26/2017
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Edward the people are friendly. The prices are fair and the service is fast. They seem to know what they are doing and they do what they say.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Yong C. on 07/22/2017
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Yong said this business was great and they had very good service.
Vehicle: BMW 135i
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 07/19/2017
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David said they were fast and efficient.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 07/12/2017
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"Parking brake not worling after disk brake upgrade"
Allen Auto replaced the rear drum brakes on my 92 Ford Mustang LX with a disc brake kit that I purchased. After installing the rear disc brakes, the parking brake did not work, due to a design flaw in the kit. Henry (the shop owner) researched, customized, and his team installed a solution to solve a design flaw in an aftermarket product! They did a great job. I recommend them for all your repair needs.
Vehicle: Ford Mustang
Service Date: 07/10/2017
Review Created: 07/12/2017 06:34 AM
Pat B. on 07/07/2017
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Pat said this business took care of him right away and he was out the door.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/03/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
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