99% Would Recommend
Latest Review 11 days ago
ADRIENNE A. on 08/06/2017
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"Allen automotive"
Very friendly and very professional.
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/06/2017 04:24 AM
Edward F. on 07/26/2017
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Edward the people are friendly. The prices are fair and the service is fast. They seem to know what they are doing and they do what they say.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Yong C. on 07/22/2017
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Yong said this business was great and they had very good service.
Vehicle: BMW 135i
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 07/19/2017
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David said they were fast and efficient.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 07/12/2017
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"Parking brake not worling after disk brake upgrade"
Allen Auto replaced the rear drum brakes on my 92 Ford Mustang LX with a disc brake kit that I purchased. After installing the rear disc brakes, the parking brake did not work, due to a design flaw in the kit. Henry (the shop owner) researched, customized, and his team installed a solution to solve a design flaw in an aftermarket product! They did a great job. I recommend them for all your repair needs.
Vehicle: Ford Mustang
Service Date: 07/10/2017
Review Created: 07/12/2017 06:34 AM
Pat B. on 07/07/2017
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Pat said this business took care of him right away and he was out the door.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/03/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
MILTON G. on 06/30/2017
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"Thorough and responsive"
I brought in my 1999 Altima (with almost 61,000 miles on it) for a periodic maintenance check. They did that within a matter of hours (I had left the car for them to finish working on it by the end of the day)-- and they spotted a future important repair: my five year old battery (past its usual life anyway)was close to dying! Of course, I had it replaced, and thanks to Allen for catching that before the battery died entirely! The car now drives very smoothly.
Vehicle: Nissan Altima
Service Date: 06/28/2017
Review Created: 06/30/2017 08:47 AM
Wilson R. on 06/27/2017
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Wilson said the work was excellent.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/22/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Bruce H. on 06/27/2017
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Bruce said this business is the best.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 06/22/2017
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"Truck repair"
Our '95 E350 had a ABS problem, amongst others, that our previous garage had not been able to isolate or find parts to attempt a repair on it. Allen nailed the diagnosis the first time out had the vehicle on the road two days earlier that requested and best of all came in under budget.
Vehicle: Ford Cutaway
Service Date: 06/16/2017
Review Created: 06/22/2017 09:33 AM
RON F. on 06/22/2017
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"Convenient "
I appreciate the fact that the service was honest and upfront. The waiting room was clean and uncluttered. They seemed to be busy, which is a good sign.
My State Inspection took 90 minutes and I was given the estimate of one hour. I recommend that you lead with the longest possible time and when you are finished ahead of that time it is a "Wow" for the customer. Mr. Henry mentioned that he liked my car and I believe he is a gentleman and it came from his heart.
I like this request and the offer of providing a service history for each visit.

My review is 4.5 stars although I only put 4 because I cannot put 4.5. I look forward to having my car serviced here soon.

Sincerely,

Ron Foster
Vehicle: Honda CR-Z
Service Date: 06/21/2017
Review Created: 06/22/2017 05:10 AM
Betsy S. on 06/19/2017
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Betsy said this business did great work.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/14/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Juan N. on 06/14/2017
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Juan said his vehicle was fixed in a timely manner.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
MILTON G. on 06/12/2017
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"Smoothly done"
A very smooth maintenance visit: we dropped off the car, all needed things were done, and the car now rides better than before!
Vehicle: Nissan Altima
Service Date: 06/08/2017
Review Created: 06/12/2017 06:10 AM
ANN E. on 05/28/2017
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"Allen does it again! :D"
Once again, Allen Automotive has proved that they are the finest car mechanic shop in the greater DC area. I had to have the car tuned with short notice, Allen's employees made me feel as if I was the ONLY customer they had, instead of squeezed in amongst the other customers. The car was tuned and inspected in a day. I have moved out of the DC area, but will gladly return to have my car in for Allen's service.
Vehicle: Chevrolet Suburban
Service Date: 05/26/2017
Review Created: 05/28/2017 08:35 AM
CARL L. on 05/25/2017
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"Competent, reliable and honest"
Took my car in for an annual check-up. They found problems than I expected but were able to show and explain the reasons for various repairs including preventive ones. Even if cost some times are high at least you know you are not scammed into unnecessary repairs and not overcharged for what is done.
Vehicle: Honda Civic
Service Date: 05/24/2017
Review Created: 05/25/2017 01:14 PM
Loniel L. on 05/19/2017
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Loniel said they did a great job and he will bring his vehicle back in.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
MILTON G. on 05/16/2017
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"In and Out!"
What visit? I had placed an order for a replacement hubcap. I was called that it had come in from Nissan the next day, I came by, it was installed in two minutes and I drove away! Quick, responsive service!
Vehicle: Nissan Altima
Service Date: 05/15/2017
Review Created: 05/16/2017 07:45 AM
KEN T. on 05/16/2017
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"Allan automotive does it right."
Allan automotive does it right.
Vehicle: Chevrolet Tahoe
Service Date: 05/15/2017
Review Created: 05/16/2017 05:38 AM
Jason J. on 05/13/2017
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Jason said everything was great during his visit to this business. They got it done in a timely manner. Their work is good and he is happy with the experience. The personnel was courteous.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 04/27/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
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