business image

AMF Auto Clinic Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,842 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
3.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

AMF Auto Clinic is a full-service diagnostic automotive repair facility. We work on all makes of vehicles and small trucks. AMF is proud of our staff of the finest ASE certified technicians in the area. The owners and employees of AMF care about your safety and the maintenance of your vehicle. Our number one goal is to provide you with AMF Auto Clinic is a full-service diagnostic automotive repair facility. We work on all makes of vehicles and small trucks. AMF is proud of our staff of the finest ASE certified technicians in the area. The owners and employees of AMF care about your safety and the maintenance of your vehicle. Our number one goal is to provide you with exceptional customer service.

AMF will inspect your entire vehicle and work out a maintenance program with you that will help keep your vehicle running efficiently. Today’s vehicles should last you 200,000 miles- provided they are maintained according to the manufacturer’s recommendations. With regular maintenance, you will both extend the life of your vehicle as well as enhance the gas mileage you receive under normal driving conditions.

Looking to purchase a used car? Call AMF to inspect the vehicle before you buy it! We will help you to decide if the purchase is worth the price you are planning to spend based on future service needed.

As a full service repair facility, AMF is also equipped to work on boat engines, winterize boats as well as work on motor homes.
...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(610) 872-2167

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
3808 Edgmont Ave Brookhaven, PA 19015-2809
AMF Auto Clinic Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,842 Reviews)

JE
gravatar
JAMES R JR E.
Media, PA
Ford Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2013
verified customer Verified Customer
By the book, maybe?
Beware if using for state inspection. They try to build a nice repair bill. Spend a lot of time evaluating a vehicle for stuff to fix. This business uses Questionable business practices in my opinion.
Not Recommended
SONNY M., owner from AMF Auto Clinic Inc responded on 07/02/2013 11:16 AM
This customer had an appointment to check for a power steering fluid leak and replacing the power steering hose if needed. He was advised that the job could take hours to inspect, get the part and do the repair. We recommended that he not wait at the shop as it would be very time consuming (at least 2 hours). He chose to wait for the vehicle, and then requested that we also check for Pennsylvania State Inspection and Emission. (This would add an additional 1.5 hours just for the inspection- any repairs needed would add to the time involved). The vehicle failed the inspection for the following items: • Rear parking brake shoes (missing), Rear brake rotors (total rust on pad surface!!), • Front brake pads (heat cracked) & rotors (below discard levels/ which caused the pads to crack), • Left front brake rotor air shield (rusted loose and rubbing brake rotor), • (L&R) Front inner tie rod ends (excessive ball socket play). § 175.80. Pennsylvania Inspection Procedure (covers failed items) (iv) The lining is broken; not firmly attached to shoe; or contaminated with oil, grease or another substance that would affect proper brake operation. (v) There is mechanical damage other than wear. (vii) The disc thickness is less than minimum stamped on assembly or less than manufacturer’s specifications. (ii) Measured movement at the front or rear of a tire is greater than 1/4-inch. Eliminate all wheel bearing movement by applying the service brake; then, with the vehicle raised and wheels in the straight ahead position, grasp the front and rear of the tire and attempt to move the assembly right and left without moving the steering gear. Measure the movement. Additionally, the following items were maintenance items that our technicians found and informed the customer of: • Lube, oil change & filter( due by customers windshield sticker ) • Fuel tank ( rusting severe- not leaking at this time ) • Rear leaf spring shackles ( rusting severe & thin ) • Odometer Digital Dash screen ( disappearing at times ) • Left door hinge ( worn out ) • Front Differential fluid inspection port plug stripped (could not check fluid level or condition). The state of Pennsylvania requires that all vehicles be inspected annually. They have specific requirements for these inspections that pertain to the safety of both the occupants of the vehicle as well as the well-being of others on the roadway should a vehicle breakdown while in operation. As an Authorized PA State Inspection Station, we are required to follow the law and not put stickers on vehicles that do not pass the tests mandated by the State of Pennsylvania. As a reputable business, we pride ourselves on also detailing for our customers items that are potentially hazardous to their safety on the highway. These are the maintenance items we detailed for the customer. They are recommendations for service that will be necessary in the future, and are much appreciated by our loyal customers. We take exception to the accusation that we use questionable business practices. We advised the customer of the time involved in inspecting his vehicle, we inspected his vehicle thoroughly, and we followed the letter of the law in failing a vehicle for the safety inspection as per the requirement of the State of Pennsylvania. It seems that the only questionable practice in this incident is the customers’ assumption that we would put a state inspection sticker on a subpar vehicle.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.