ARA Collision CARSTAR Marysville


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

930 Reviews

99% Would Recommend
Latest Review 4 days ago
Heather H. on 04/24/2017
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Heather said her vehicle was taken in fast. Her repair representative explained everything. It was a super smooth process. She was updated from the time the parts were ordered to when they were installed and finally when it was ready to be picked up.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Stephen O. on 04/21/2017
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Stephen said this business did a good job repairing his vehicle. They were quick, very friendly, and helpful and cleaned his vehicle when everything was done. If he has any issues again, he will go to them for repairs. He has used them before and thinks everyone would benefit going to them. Christian did an outstanding job and he would recommend this facility to anybody.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 04/21/2017
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John said they did work for him a few years ago and it was excellent. This time it was just as good. They did great work. It was spectacular work and he can't tell that there was any damage. The paint matched perfectly.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer W. on 04/18/2017
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Spoke with Jake. He said this business provided good quality work and good customer service.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Robert E. on 04/17/2017
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Spoke with Patty. She said the business was friendly and patient. Her vehicle was even cleaner than before. Her vehicle was a few days later than promised because they found additional damage.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Tiffany M. on 04/17/2017
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Tiffany said they fixed the vehicle. It was done very quickly and ahead of time. They also cleaned the vehicle very well. She was very happy.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Emmanuel M. on 04/11/2017
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Emmanuel said they did a great job and their customer service was good.
Category: Collision
Service Date: 03/29/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Heidi S. on 04/08/2017
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Heidi said this business did a sensational job on the work. The staff are friendly and did everything to her satisfaction, 100 percent.
Category: Collision
Service Date: 03/23/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Molly G. on 04/03/2017
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Molly said they did a wonderful job. They were courteous and didn't try to install cheap parts.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Amanda M. on 04/01/2017
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Amanda said this facility had her vehicle finished in two days which was a lot sooner than she expected. The overall experience was good.
Category: Collision
Service Date: 03/28/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Jeanette K. on 03/28/2017
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Jeanette said the business was good but her vehicle was delayed a few days due to a parts delay.
Category: Collision
Service Date: 03/16/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Sarah S. on 03/24/2017
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Spoke with Travis. He said this business did an outstanding job on his vehicle. They had good communication and completed the repairs faster than anticipated. He would definitely recommend this facility to others.
Category: Collision
Service Date: 03/15/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 03/13/2017
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Michael said their time management was good, the customer service was spectacular and the body work was prestige. He especially would like to thank Christian, his estimator for the wonderful job he has done.
Category: Collision
Service Date: 03/07/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Marvin B. on 03/11/2017
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Marvin said this business had good customer service and the staff there are courteous.
Category: Collision
Service Date: 03/03/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Andrew B. on 02/28/2017
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Andrew said the business does a great job and he would recommend them to others.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Daniel R. on 02/25/2017
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Daniel said he was satisfied with the business but the pick up and getting the rental vehicle was a hassle.
Category: Collision
Service Date: 02/22/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
Deborah P. on 02/25/2017
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Deborah said this business did an excellent job on her vehicle. They kept her updated on the status of her vehicle. They followed up with her and brought her vehicle to her after the repairs were completed. The staff was very nice.
Category: Collision
Service Date: 02/22/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
Kimberly R. on 02/17/2017
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Kimberly said the employees were nice and her vehicle looks good.
Category: Collision
Service Date: 02/03/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Narey N. on 02/14/2017
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Narey said she visits this business all of the time. They are close to home and they always do a good job.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Donetta M. on 02/14/2017
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Donetta said this business really cared. She visited them the day after the accident. They had sent the vehicle in for an alignment to make sure it was safe to drive. Christian wanted to make sure she would be safe until they could perform the repairs. It took a couple weeks before they could get to it.
Category: Collision
Service Date: 01/26/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
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