ARA Collision CARSTAR Marysville


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

969 Reviews

99% Would Recommend
Latest Review 7 days ago
Gilbert R. on 08/11/2017
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Gilbert said the business did a good job.
Category: Collision
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Ruenn B. on 08/11/2017
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Spoke with Ruenn's wife. She said the work turned out great and she didn't have any issues. Kim, the owner, and Christian did a fabulous job and she appreciates all of the help that was given to her. The only problem is that it takes like 3 months to get in.
Category: Collision
Service Date: 08/04/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Kelly B. on 08/11/2017
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Kelly said the staff was prompt and courteous. They handled all the communication with the insurance company and with the rental agency. They really went over and above what any other facility he has ever dealt with. They also stayed 15 or 20 minutes after closing just to let him pick up his vehicle.
Category: Collision
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Jenny V. on 08/11/2017
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Jenny said their customer service was great. The repairs were great and the staff did a really good job keeping her informed on the progress of the repairs.
Category: Collision
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Steve G. on 08/11/2017
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Steve said this business was really knowledgeable. The staff was very friendly. They were very helpful.
Category: Collision
Service Date: 08/04/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Camie A. on 08/03/2017
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Spoke with Bruce. He said he was mostly satisfied with the quality of the repair. He had to pay a little more than he thought but they had told him this could happen. He was mostly kept informed but he called them once. He had gone to 3 different businesses and this business did the most thorough job looking at the vehicle and giving him a price.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Theresa M. on 08/03/2017
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Spoke with Joe. He said this business provided him with good customer service and he didn't have any problems.
Category: Collision
Service Date: 07/20/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Jerry V. on 08/03/2017
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Jerry said he had to take his vehicle back to this business because they missed one item on the mirror. They did not paint it and there was a scratch. They did not ask him if he wanted the parts that they took off and replaced. He did not want the parts but they left all of them in the trunk.
Category: Collision
Service Date: 07/21/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Gale C. on 08/01/2017
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Gale said this business was great.
Category: Collision
Service Date: 07/24/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Patricia J. on 07/31/2017
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Patricia said she is a repeat customer because she was very pleased with her first visit. She got a second opinion and the facility said this business was incredible. It was the best work they had ever seen.
Category: Collision
Service Date: 07/20/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Corey E. on 07/25/2017
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Corey said he has never had a problem with this business. They give him good service. This is not the first time he has been there.
Category: Collision
Service Date: 07/17/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Richard K. on 07/22/2017
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Richard said the staff at this facility are great people. He has dealt with them 2 or 3 times over the past years. The office staff is understanding and informative. They really know what they are doing and are all nice people. The repairs to his vehicle were outstanding.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Anita W. on 07/21/2017
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Anita said the business is very friendly, helpful and they took care of her in a timely manner.
Category: Collision
Service Date: 07/10/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Charles on 07/21/2017
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Charles said Christian is a really good guy to work with. The turnaround time is great and they do excellent work.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Teep N. on 07/21/2017
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Teep said this business was good and they treated him pretty well. He was not kept informed.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 07/20/2017
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David said the business took care of his vehicle the same day.
Category: Collision
Service Date: 07/05/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Cal W. on 07/20/2017
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Cal said she had a good experience using this business. The employees are nice people and they are easy to work with.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Margaret M. on 07/17/2017
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Spoke with Gerald. He said the business was very informative and quick.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Aman S. on 07/17/2017
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Spoke with Eric. He said he would recommend this business for service.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Maggie C. on 07/16/2017
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Maggie said the business was welcoming, kind and courteous. Her vehicle was returned in a cleaner condition than when she left it.
Category: Collision
Service Date: 07/12/2017
Review Created: 07/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 969 in total