ARA Collision CARSTAR Marysville


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

851 Reviews

99% Would Recommend
Latest Review 7 days ago
Nicole A. on 09/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicole said the business was great and she would recommend this business to others.
Category: Collision
Service Date: 08/25/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Paul E. on 09/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said this business did what they said they would do and got the work done when they said they would.
Category: Collision
Service Date: 09/09/2016
Review Created: 09/20/2016
This review was collected via phone interview by Customer Research Inc.
Prem K. on 09/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Prem said this business did the best they could do.
Category: Collision
Service Date: 09/09/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Brenda G. on 09/16/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Denise. She said she she's going to take it back in because the lock and key do not seem to work that well.
Category: Collision
Service Date: 08/25/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Rebecca R. on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rebecca said this business had good customer service. They did what they said they were going to do and they were really good.
Category: Collision
Service Date: 08/26/2016
Review Created: 09/14/2016
This review was collected via phone interview by Customer Research Inc.
Harverd G. on 09/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harverd said this business was very courteous and they did a good job.
Category: Collision
Service Date: 08/25/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Fernando A. on 09/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fernando said his overall experience was very good.
Category: Collision
Service Date: 09/02/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Betty S. on 09/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Betty said the service was very good at this business. She hopes not to have to use this business again.
Category: Collision
Service Date: 09/02/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Eduardo M. on 09/10/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eduardo said the business had a long wait and he had to go back twice. His vehicle was not ready when promised. He had to wait two weeks for his tire. They told him they had already order his door but had his vehicle for 5 days. It was just a long time waiting.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/10/2016
This review was collected via phone interview by Customer Research Inc.
Frank C. on 09/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said they did a good job.
Category: Collision
Service Date: 08/30/2016
Review Created: 09/10/2016
This review was collected via phone interview by Customer Research Inc.
Jesse V. on 09/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Laura. She said the staff at this business have been very honest and up front from the very beginning. Overall, they have done a great job and she appreciates their work. She went to this business because her last experience with them the staff there were very nice and professional, which has not changed since her last visit.
Category: Collision
Service Date: 08/19/2016
Review Created: 09/06/2016
This review was collected via phone interview by Customer Research Inc.
Kelsey B. on 08/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelsey said the business was super friendly and helpful.
Category: Collision
Service Date: 08/19/2016
Review Created: 08/31/2016
This review was collected via phone interview by Customer Research Inc.
Richard R. on 08/31/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said the business did a real good job except for this one spot that they are aware of, but at the time he was to pick the vehicle up and there was nothing that could be done. It will be a couple of months before he can take it back and have it repaired. He said he knows they will take care of it, it has to do with where the bumper and the fender meet. His communication was with the estimator and he did a good job.
Category: Collision
Service Date: 08/23/2016
Review Created: 08/31/2016
This review was collected via phone interview by Customer Research Inc.
Richard S. on 08/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Alisha. She said she was very happy with the service the business provides.
Category: Collision
Service Date: 08/12/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Miguel C. on 08/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Miguel said this business did a great job.
Category: Collision
Service Date: 08/22/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Gerald M. on 08/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Alice. She said this business was excellent. She needed her vehicle ready by a certain time and they worked hard to accomplish that.
Category: Collision
Service Date: 08/24/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
Marlene E. on 08/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marlene said this business was very courteous, very kind and they did a great job.
Category: Collision
Service Date: 08/24/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
Cathy D. on 08/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said her experience was great. The employees treated her nicely and even washed her vehicle after the service.
Category: Collision
Service Date: 08/05/2016
Review Created: 08/18/2016
This review was collected via phone interview by Customer Research Inc.
Roger K. on 08/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he has had experience with them before and they do good work.
Category: Collision
Service Date: 08/10/2016
Review Created: 08/15/2016
This review was collected via phone interview by Customer Research Inc.
Patricia M. on 08/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said they were in constant communication with her. They went over the details very well and were concerned if she had any questions. They were very proactive and seemed like they were taking care of her.
Category: Collision
Service Date: 08/04/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 851 in total