Aspen Auto Clinic - Tutt
Hours of Operation
| Mon | 7:00 AM - 6:00 PM |
|---|---|
| Tue | 7:00 AM - 6:00 PM |
| Wed | 7:00 AM - 6:00 PM |
| Thu | 7:00 AM - 6:00 PM |
| Fri | 7:00 AM - 6:00 PM |
| Sat | 8:00 AM - 5:00 PM |
| Sun | closed |
4055 Tutt Blvd
Colorado Springs, CO 80922
Colorado Springs, CO 80922
(719) 445-1019
Contact send a message
Website www.aspenautoclinic.com
About Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust!
38.890734
-104.7147256
Latest Reviews for Aspen Auto Clinic - Tutt
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
MICHELLE C. in Colorado Springs, CO on 05/08/2013
Knowlegable front office staff
Shanda was very professional and friendly. She really took the time to explain areas of concern in great detail with great clarity.
Vehicle:
Ford Explorer
Service Date:
05/07/2013
Review Created:
05/08/2013 09:28 PM
Robbie K. from Aspen Auto Clinic - Tutt responded on 05/14/2013
Thank you for your wonderful review and trusting us with your vehicle. Your comments will be sent to Shanda, I'm sure she will be delighted to know that you had a great Aspen experience.
Would
Recommend?
Recommend?
No
Verified by SureCritic
MIKE K. in Colorado Springs, CO on 05/06/2013
Changed oil drain plug
They replaced the oil and drain plug for free, however, they changed because they either stripped the plug during my last oil change, or overtightened it so badly it stripped when I tried to remove it. Either way, I'm not sure I can recommend them since they should've done a simple oil change right the 1st time.
Vehicle:
Mazda MPV
Service Date:
05/04/2013
Review Created:
05/06/2013 01:22 PM
Matt F. from Aspen Auto Clinic - Tutt responded on 05/06/2013
Mike,
We appreciate the feedback you have provided. I am sorry we overtightened the drain plug from your last visit in February that caused issues on Saturday. Thankfully this did not damage anything more than the drain plug. It's unfortunate our attempt to own this mistake was still unacceptable. The new drain plug, gasket, oil and filter were all on the house to make it as easy as we could for you. We are however still accountable to the problem and if there is anything further we can do to resolve this matter feel free to let us know.
Sincerely,
Matt
We appreciate the feedback you have provided. I am sorry we overtightened the drain plug from your last visit in February that caused issues on Saturday. Thankfully this did not damage anything more than the drain plug. It's unfortunate our attempt to own this mistake was still unacceptable. The new drain plug, gasket, oil and filter were all on the house to make it as easy as we could for you. We are however still accountable to the problem and if there is anything further we can do to resolve this matter feel free to let us know.
Sincerely,
Matt
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
JOHN S. in Colorado Springs, CO on 05/05/2013
Oil Change time
I tried Aspen because I purchased a coupon pack. So far I have only taken my vehicle there two times, but both times the mechanics and customer service reps have been very thorough when explaining to me any extra work that they recommend. They are always professional and courteous, I will highly recommend them to anyone looking for good car care.
Vehicle:
Dodge Pickup
Service Date:
05/04/2013
Review Created:
05/05/2013 07:12 AM
Robbie K. from Aspen Auto Clinic - Tutt responded on 05/14/2013
Thank you John for your time in letting us know about your Aspen experience, we appreciate you! We are honored to have your recommendation as well as your trust in us with your vehicle.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
LORI J. in Colorado Springs, CO on 05/03/2013
Great customer service
They are aware of my needs and familiar with the car each time I go in. It is personalized service that keeps me going back.
Vehicle:
BMW 530xi
Service Date:
05/01/2013
Review Created:
05/03/2013 07:21 PM
Robbie K. from Aspen Auto Clinic - Tutt responded on 05/14/2013
Lori,
thank you for your kind words of your experiences at Aspen Auto Clinic. We truly appreciate YOU and your business.
thank you for your kind words of your experiences at Aspen Auto Clinic. We truly appreciate YOU and your business.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
JENNY B. on 05/02/2013
Friendly, Fast, and More Expensive!!!
The staff was extremely friendly and helpful, and the service was fst. We took our car that threw a bearing in the clutch to Aspen on a Friday morning as it was the closest mechanic we were familiar with to where the car started having issues. They diagnosed the issue and provided a quote. It was an expensive repair, but we needed it done and did not have a lot of time to shop around. I did end up calling two other mechanics, Subaru dealer was exact same price as Aspen, and HonestAccurate right next door was $450 less. I called Aspen to see if they would match the price, but they only dropped their price $150. Seems rediculous tha the dealer quote and Aspen price were the same. I thought dealers were always supposed to be more? I would probably use Aspen again for fast and friendly service, but I would shop around if you want a better price. A better price is probably right next door
Vehicle:
Subaru Outback
Service Date:
04/19/2013
Review Created:
05/02/2013 01:32 PM
Matt F. from Aspen Auto Clinic - Tutt responded on 05/03/2013
Jenny,
Thank you for the review. We appreciate any feedback given to our company and are always looking to improve our business. I am also thankful we had the available resources for your circumstances (Loaner car on site so you would never be without transportation while your car was being repaired). There are times other facilities will be less expensive than Aspen. We like to pride ourselves as a “Dealership Alternative”. Not only were we able to stick to our Dealership Guarantee on price but we were able to accomplish this with our award winning warranty (3 year, 36000 miles) that is triple the Dealer!!!
We again thank you for taking the time to provide us with your experience and look forward to serving you again with our world class service.
Sincerely,
Matt
Thank you for the review. We appreciate any feedback given to our company and are always looking to improve our business. I am also thankful we had the available resources for your circumstances (Loaner car on site so you would never be without transportation while your car was being repaired). There are times other facilities will be less expensive than Aspen. We like to pride ourselves as a “Dealership Alternative”. Not only were we able to stick to our Dealership Guarantee on price but we were able to accomplish this with our award winning warranty (3 year, 36000 miles) that is triple the Dealer!!!
We again thank you for taking the time to provide us with your experience and look forward to serving you again with our world class service.
Sincerely,
Matt
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
JAMES S. on 05/02/2013
On time, well done, courteous
Repairs done well and vehicle ready on time. After the free diagnostic they called to explain how they would repair what went wrong. We have referred friends to Aspen and will continue to do so!
Vehicle:
Honda Odyssey
Service Date:
05/01/2013
Review Created:
05/02/2013 05:35 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
ROGER K. in Colorado Springs, CO on 04/30/2013
courteous,professional
Great as usual !!!!
Vehicle:
Lexus ES 350
Service Date:
04/29/2013
Review Created:
04/30/2013 10:53 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
STEVE S. in Colorado Springs, CO on 04/28/2013
Honest Service
I really trust the advice and work performed by Aspen Auto Clinic on Tutt! Good people doing good work.
Vehicle:
Chevrolet Avalanche
Service Date:
04/26/2013
Review Created:
04/28/2013 08:52 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
VERN B. in Colorado Springs, CO on 04/27/2013
Cadillac Service
Routine service on our 2006 Cadillac was fast and reasonably priced.
Vehicle:
Cadillac CTS
Service Date:
04/26/2013
Review Created:
04/27/2013 06:54 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
DAVID R. in Colorado Springs, CO on 04/25/2013
Great Customer Service!
Always a friendly, honest service. Have used this location since moving to COS!
Vehicle:
Honda Pilot
Service Date:
04/24/2013
Review Created:
04/25/2013 10:44 PM
Displaying Review 11 - 20 of 606 in total
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