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Auto Clinic

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(165 Reviews)
69
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
69
Net Promoter Score ®

Business Details

About

We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house financing and a 1-year, 12,000-mile warranty on everything we do. They come to us to rent cars, and they call us whenever they need a tow. They might even know us for the retro decor we’ve kept from the early days of our shop. They’ve been coming to us for over 70 years because we’re more than just their local automotive experts. They come to us because we’re a tradition, and we’re one built on integrity. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(586) 776-7700

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
22130 Gratiot Ave Eastpointe, MI 48021-2227
Auto Clinic's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(165 Reviews)

NG
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Nicole G.
Warren, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2023
verified customerVerified Customer
7
Good Oil Change, Wiper Blade Ignorance
I called two days prior to ask to bring in my car for an oil change and new wiper blades. Al said to just bring it in, no appointment needed. When I arrived, lots of employees I didn't recognize (I've been going here 5 years since I bought my Pontiac G6) and the guy behind the desk said it would be over an hour! I requested a rush if at all possible. In the waiting room a lady was on a loud, rude number of phone conversations, so I kept walking outside or to the office. Loud sign work outside too, lovely. When I presented my Gold Warranty coupon book, the guy who'd checked me in had never seen one and had to ask! Then it turns out they didn't have my wiper blades in stock, would have to special order them. I inquired, "If I had gotten an appointment and had them ordered when I called, would you have them now?" The mechanic goes, "Probably." Niiiiice. Anyway, they got a 4 because they got the oil change done in 45 minutes and honored the coupon i.e. no charge. Seemed to run smoother too.
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