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Auto Clinic

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(165 Reviews)
69
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
69
Net Promoter Score ®

Business Details

About

We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house financing and a 1-year, 12,000-mile warranty on everything we do. They come to us to rent cars, and they call us whenever they need a tow. They might even know us for the retro decor we’ve kept from the early days of our shop. They’ve been coming to us for over 70 years because we’re more than just their local automotive experts. They come to us because we’re a tradition, and we’re one built on integrity. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(586) 776-7700

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
22130 Gratiot Ave Eastpointe, MI 48021-2227
Auto Clinic's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(165 Reviews)

AB
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Annamarie B.
Eastpointe, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/07/2024
verified customerVerified Customer
0
disappointed
After coming to the shop with both of our cars for several years and receiving excellent service. This time disappointed sums it up. We replaced both struts, control arms, and tie rod ends and was told we would get a complementary front end alignment. Upon checking the car I found neither nut on the control arms was touched and they were rusted in place. Nor did we get any copies of the before and after settings for the alignment specs. I inquired and was told it was done. It was not listed on the receipt so I guess the verbal statement will be denied. I guess it is time to move on to another facility. Do I expect any response to this review, not really.
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