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Auto-Lab Complete Car Care Center of Jenison

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(34 Reviews)
79
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ReScore
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ReScore Average
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Business Details

About

What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Michigan, Indiana, Iowa, Florida, Connecticut, and
What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Michigan, Indiana, Iowa, Florida, Connecticut, and Texas!

As ASE certified technicians, we provide reliable service for most of the major auto repairs. Additionally, we can help you avoid future repairs and downtime with our computer-diagnostics, inspections and regularly-scheduled maintenance. Auto-Lab® keeps you on the road and safe on the go!
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(616) 667-0150

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
279 Baldwin St Jenison, MI 49428

Affiliations

ASE
BBB
Auto-Lab Complete Car Care Center of Jenison's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(34 Reviews)

MS
MATT S.
GRANDVILLE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2024
verified customerVerified Customer
7
They broke it and I paid
All was well except they texted me to tell me parts of my parking brake was broken during install. I know this is a common problem which is why as a do it myself-er I chose to bring it to the pros or so I thought turns out they still broke the parts and I had to pay for them
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/08/2024 08:46 AM

We appreciate your feedback and are glad to hear that overall your experience with us was positive. We're sorry to hear about the issue with the parking brake parts. Parking brake hardware is not visibile until the brake rotors are removed. We were not able to see if it was needed on the initial inspection.  We always strive to provide top-notch service. Sometimes that take a little more than initially thought. Thanks for taking the time to review. We hope to see you for your next oil change. 

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