If you’re looking for auto repair in Shelby Township, MI, you’ve found us. Here at Auto Medics Of Shelby we work hard to earn your trust and loyalty. We know how important it is to find a Shelby Township car service you can rely on, so your satisfaction is our top priority each and every day. Family owned and operated for over 22 years, If you’re looking for auto repair in Shelby Township, MI, you’ve found us. Here at Auto Medics Of Shelby we work hard to earn your trust and loyalty. We know how important it is to find a Shelby Township car service you can rely on, so your satisfaction is our top priority each and every day. Family owned and operated for over 22 years, we have serviced over 14,000 happy customers in the community. ...more
Verified Customer
It was a special price with oil, inspection, a cleaning inside and a wash. I was really upset that the car hadn't been vacuumed out like the offer said it wasnt that dirty to start so just a quick vacuum around the mats is all I wanted. I don't think it was washed because there is this black soot stuff all over my hubcaps and it was NOT there before- it was raining when i picked it up. I would have asked for them to clean the car like it should have been but I told them after 5 hours I needed my car back ASAP because I needed to pick someone up who had a mobility issue so they kept me waiting another hour.
I thought maybe it was just a bad day for them until they completely blew my trust in them as a reputable shop. After the inspection they said my shocks were starting to go and my break pads were near dangerously gone and I should pay almost 400 for them to fix it right then. (Which is ridiculous no one around charges that much to fix only the front pads) After a 6 hour oil change I was not leaving my car even if I had another option. I felt like because I'm a girl they started trying to scare me to get all this extra work because I should be stupid about cars. I actually do know a lot about cars but don’t have tools to do the work myself, having driven with bad breaks and shocks I can tell mine were both good. I got an estimate somewhere else they said my shocks are just fine no hint of an issue and my break pads are still in excellent condition (they even showed them to me) since they are only 5 months old and I don‘t drive a ton. They also DIDN"T tell me about a filter that I knew needs replacing but I was waiting for the part to come in. So after waiting all day and canceling appointments and waiting some more the owner also stopped processing my payment to go get someone to talk to the guy who came in after me telling me the man spent about 20K on his cars there. At their prices I’m not surprised. I didn't appreciate that because I HAD to leave which he had known so I certainly didn‘t feel like a valued customer. This was a huge mistake the next time I need an oil change, I will go to 50's down the street. it will take 15 minutes and cost me $10 less plus I personally think 50‘s staff is nicer. This will teach me to use a coupon especially since I have to vacuum out my car myself.