Auto Select Express Weston


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

495 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
90% Business Response
Latest Review 20 days ago

CLINT S. on 08/03/2017
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"Never going to Kocourek for service again."
Very professional and efficient, didn't try to sell me unnecessary services like a dealership does. Would highly recommend.
Vehicle: Chevrolet Impala
Service Date: 07/31/2017
Review Created: 08/03/2017 05:12 PM
SUSAN V. on 07/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Will never return "
Started out good at Auto Select, then went down hill real fast. A standard oil change would turn into something wrong with car when it ran perfectly fine before I would take it there. Then not tightening lug nuts after tire rotation which followed with tire falling off car on highway causing tons of damage and they want me to pay for it. Forget this place. I'll pay more somewhere else for better service and work.
Vehicle: Ford Focus
Service Date: 07/10/2017
Review Created: 07/27/2017 08:17 PM
Mike M., Owner at Auto Select Express Weston responded on 07/28/2017

Good morning Susan,
Thank you for taking the time to submit a review.  I am extremely concerned about what happened and would like to dicuss it with you.  I take your comments seriously, personally, and feel horrible that a good client like you feels this way.

I left a message on your voicemail.  I also left a message on Tyler's voicemail only because I know many times he brings the Focus in.

I have been servicing you cars since 2009 and hope that you do know we work very hard to not only meet, but to exceed my client's expectations.

Again, I hope we can talk and try to resolve whatever has happened.

Sincerely

Mike
Dennis D. on 07/19/2017
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Spoke with Dennis's wife. She said the service was pretty good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/21/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Thank you for the nice review and your buisness.

Mike
Mark S. on 07/18/2017
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Mark said this business gets him in and out and their service is good.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Mark,
Thanks for the nice review and your business.

Thanks,

Mike
David K. on 07/18/2017
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David's wife said this business was excellent.
Vehicle: Pontiac Montana SV6
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Dave,
Thanks for the nice review and your business.

Thanks,

Mike
Rachael F. on 07/18/2017
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Rachael said this business was quick. They got her in and out.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Rachael,
Thanks for the nice review and your business.

Thanks,

Mike
Dennis B. on 07/18/2017
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Dennis said they did a really good job and they even found some problems that he was not aware of. This made him very happy.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Dennis,
Thanks for the nice review and your business.

Thanks,

Mike
CURT A. on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"prompt dependable service"
easy to get in for the oil changes and they are very attentive to see if the vehicle needs anything else. also had a last minute headlight go out on the other vehicle and they were able to get it in at the same time saving us another trip. Always very reliable, trustworthy and friendly service dept.
Vehicle: Toyota Camry
Service Date: 07/13/2017
Review Created: 07/17/2017 09:04 AM
Mike M., Owner at Auto Select Express Weston responded on 07/22/2017

Good morning Denise and Curt,

Thanks for the nice review, I appreciate. 

Have a nice weekend.

Mike

Amy F. on 07/14/2017
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Amy said she really likes them.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 07/07/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Amy,
Thanks for the nice review and your business.

Thanks,

Mike
Angela W. on 07/13/2017
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Angela said their communication level is high. The explanation of the service was clear. Everything was completed in a timely manner.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Angela,
Thanks for the nice review and your business.

Thanks,

Mike

Robin H. on 07/13/2017
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Robin said this business was very professional. They got the job done within the promised time. They seemed to know what they were doing.
Vehicle: Subaru Legacy
Category: Service
Service Date: 07/05/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Robin,
Thanks for the nice review and your business.

Thanks,

Mike
Greg N. on 07/12/2017
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Greg said this business is great, courteous, professional and very accommodating.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/24/2017

Hi Greg,
Thanks for the nice review and your business.

Thanks,
Mike

HAROLD S. on 07/11/2017
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"Why so great? That's simple. It's the people. "
Tony and Aaron always seem to target customer satisfaction. I just purchased AutoSelect's special 5 oil change coupon book. And yes, I have been recommending AutoSelect to friends.
Vehicle: Chevrolet TrailBlazer
Service Date: 07/10/2017
Review Created: 07/11/2017 05:16 AM
Mike M., Owner at Auto Select Express Weston responded on 07/22/2017

Good morning Harold,
Thank you for the nice review and your business.

Have a good weekend!

Mike

Tim P. on 07/08/2017
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Spoke with Claudia. She said she is totally satisfied with this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/22/2017

Good morning Claudia and Tim,

Thanks for the nice review.  Also, thanks for your business.  I hope it didn't bother you to drive the beast.

Have a good weekend.

Mike

DAVID H. on 07/07/2017
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"fast friendly service"
I appreciate the coupons from the newsletter. I wish the information there had said ONLY ONE COUPON PER VISIT or some other similar explanation about the limit on these offers.
Vehicle: Ford Taurus
Service Date: 07/05/2017
Review Created: 07/07/2017 05:39 AM
Mike M., Owner at Auto Select Express Weston responded on 07/07/2017

David,

Thank you for choosing Auto Select as your mechanic. We appreciate the business. We try our best to find coupons that make vehicle repairs less painful.

Al and Staff

JESS W. on 07/05/2017
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"Thorough, knowledgeable, professional, friendly"
The staff Auto Select Express in Weston are very thorough, knowledgeable, professional and friendly.
Vehicle: Chevrolet Malibu
Service Date: 07/03/2017
Review Created: 07/05/2017 02:56 PM
Mike M., Owner at Auto Select Express Weston responded on 07/06/2017

Jess,

Thank you for the review. We really appreciate all the business.

Al and Staff

HAROLD S. on 06/22/2017
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"Thanks again..."
I already provided feedback and noted a kind response to my posted feedback from Mike Molitor.
Vehicle: Chevrolet Silverado
Service Date: 06/20/2017
Review Created: 06/22/2017 06:29 AM
Mike M., Owner at Auto Select Express Weston responded on 07/06/2017

Harold,

 Thank you for choosing Auto Select as your mechanic. We truly appreciate the business and hope the Trailblazer and the Silverado are running good for you folks.

Tony and Staff

Jim C. on 06/16/2017
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Jim said he trusts the mechanic that works there.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/06/2017

Jim,

Thank you for the review. Our mechanics are ASE Certified and most have been in the business 10+ years, with most of those years with us at Auto Select. We appreciate you choosing Auto Select to be your Mechanic.

Al and Staff

Don D. on 06/16/2017
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Spoke with Debbie. She said the employees are nice, polite, and good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/06/2017

Don and Debbie,

We always appreciate you choosing Auto Select to be your mechanic. We hope the truck is running good and we look forward to seeing you guys for your next oil change!

Al and Staff

Jason W. on 06/14/2017
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Jason said this business was convenient and close to his location.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Mike M., Owner at Auto Select Express Weston responded on 07/06/2017

Jason,

Thank you for coming to Auto Select for your vehicle needs. We appreciate the review. We are just a phone call away if you have any questions or concerns. We also have free service loaners and shuttle rides for convenience. We hope you continue to use Auto Select as your mechanic.

Al and Staff

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