Auto Source Service Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

358 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 9 days ago
BRIAN B. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly. "
I've been there a few times now and they're always great.
Vehicle: Saturn SL2
Service Date: 07/10/2017
Review Created: 07/13/2017 09:16 AM
Dennis W. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said their prices for tires were not as bad as he had expected.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 06/08/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Al W. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Al said they got the work done in a timely fashion and it was not too expensive.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/03/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer P. on 07/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jennifer said this business provided good service.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/03/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
BOB W. on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Servoce"
Best in Town
Vehicle: Toyota RAV4
Service Date: 06/30/2017
Review Created: 07/03/2017 11:53 AM
Tom S., President at Auto Source Service Center responded on 07/05/2017

Bob,

Thank so much for for your kind words. We appreciate your business and look forward to seeing you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
MARCELLA A. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service"
All new brakes and at price originally quoted, nice to be able to trust them. Plus a nice loaner while the work was being done.
Vehicle: Buick Regal
Service Date: 06/27/2017
Review Created: 06/30/2017 05:06 PM
Tom S., President at Auto Source Service Center responded on 07/05/2017

Marcella,

Thank you so much for your kind words. I'm glad you are happy with your service. We appreciate your business and look forward to seeing you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Rodney S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rodney said this business was prompt.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
PAUL D. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and friendly staff."
Had my radiator replaced and all is good with vehicle.
Vehicle: Chrysler Town & Country
Service Date: 05/25/2017
Review Created: 06/22/2017 03:08 AM
Tom S., President at Auto Source Service Center responded on 06/22/2017

Thanks Paul! We appreciate your business and look forward to working with you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Cecelia F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cecelia said she has been visiting this business for many years.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Diane C. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jim. He said they did a great job. It was done in a timely manner.
Vehicle: Kia Sedona
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/22/2017

Thanks Jim and Diane. We appreciate your business and look forward to working with you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Wilmer R. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wilmer said the service was excellent.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/22/2017

Thank you Wilmer! We appreciate your business and look forward to working with you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Dave B. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Emily. She said that every time she visits this business the service is done with great timing. It's done quickly and correctly.
Vehicle: Ford Focus
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/22/2017

Thank you Emily! We appreciate your business and look forward to working with you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Dan L. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said everyone is good at the business, and they worked hard to get everything right.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 05/24/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/22/2017

Thank you Dan! We appreciate your business and look forward to seeing you at your next service.

Tom Schmitzer
President
(920) 849-4443
STEVE H. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Huebbe Tundra check for summer travel."
Everything was well done; one minor oversight was quickly remedied. We like working with Tom and the Gang.
Vehicle: Toyota Tundra
Service Date: 05/15/2017
Review Created: 06/06/2017 05:49 PM
Tom S., President at Auto Source Service Center responded on 06/09/2017

Steve,
Thanks so much! We look forward to working with you again the next time your vehicle need service.

Tom Schmitzer
President
(920) 849-4443
KURT G. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JENNIFERS JEEP"
GOOD WORK EVERY TIME
Vehicle: Jeep Commander
Service Date: 06/03/2017
Review Created: 06/05/2017 04:46 PM
Tom S., President at Auto Source Service Center responded on 06/09/2017

Thanks Kurt! We look forward to working with you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
Larry S. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said he appreciated the convenience of the appointments. They got the work done when needed.
Vehicle: Dodge Dakota
Category: Service
Service Date: 05/05/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/09/2017

Thank you Larry! We appreciate your business and look forward to working with you in the future.

Tom Schmitzer
President
(920) 849-4443
Eric B. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said the business does a great job.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/09/2017

Thanks Eric. We appreciate your business and look forward to seeing you at your next service.

Tom Schmitzer
President
(920) 849-4443
Paul S. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the business is quick to get to his vehicle and they fixed his vehicle quickly.
Vehicle: Dodge Avenger
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 06/09/2017

Thanks Paul, glad we could help! We look forward to seeing you again the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443
MARCELLA A. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Repair"
Quick service and less costly than the estimate. A nice surprise!
Vehicle: Buick Regal
Service Date: 05/02/2017
Review Created: 05/27/2017 07:24 AM
Tom S., President at Auto Source Service Center responded on 06/09/2017

Thanks Marcella! We appreciate your business and look forward to working with you in the future.

Tom Schmitzer
President
(920) 849-4443
Brandon S. ReScore Review on 05/27/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said the owner of this business called him and told him they would do some alignment work to compensate for the mishap.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Brandon said he had a blow out on one of his tires, so he borrowed 2 tires from a friend. When he went to this business to buy 2 new tires, there was a mix up with the tires. They ended up keeping his friend's tires. He got them back, but he had to ask for them. Also, they were supposed to use the matching rims he provided, but they used the wrong rims.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 05/25/2017

Because we were dealing with an extra set of rims and tires, our service writer misunderstood the directions from Brandon. We did make it right. We did pick up his truck at his work and delivered it when done at no cost to him. We did apologize to Brandon for the mix up. I did call Brandon when I recieved this and he said he was encouraged by the caller to say some of the things he said. We have straighten everything out and he has an appointment next week for more work.

Tom Schmitzer
President
(920) 849-4443
Displaying Review 1 - 20 of 358 in total