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Automotive Alternative

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,320 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(850) 857-1222

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6426 Pensacola Blvd Pensacola, FL 32505-1702
Automotive Alternative's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,320 Reviews)

DP
gravatar
DAVIS P.
Hixson, TN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2016
verified customerVerified Customer
Positive service, but sense of incomplete repair.
I was 400 miles from home. The alternator was bad due to leaking power steering fluid getting into it. The staff was very friendly and seemed generally concerned with my problem. They found ways for me to save cost by buying my own parts and applying a military discount. However, the battery light stayed on following the repair. This is causing me concern regarding whether the repair was properly completed. The good news is that I drove the 400 miles home safely to Hixson, TN. The battery light is still on.
Recommended
Steven S. from Automotive Alternative responded on 06/18/2016 08:32 AM

Customer was adviced that the light was still on due to not buying a Ford alternator. There are diodes in the Ford alternator that turns the light off. Aftermarket alternators still charge the system but the light will stay on. Customers was advised of this.Save money or use the correct parts.

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