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Automotive Physicians

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,246 Reviews)
98
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Automotive Physicians has been providing quality car care in Shelby, MI, since 2010. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Shelby and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Automotive Physicians Automotive Physicians has been providing quality car care in Shelby, MI, since 2010. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Shelby and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Automotive Physicians employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Automotive Physicians is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. ...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(586) 566-7474
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 8:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
14296 23 Mile Rd Shelby Township, MI 48315
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Automotive Physicians' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,246 Reviews)
Write a Review
Recent Reviews
DM
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Dennis M.
Utica, MI
Chevrolet Corvette
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/19/2015
verified customerVerified Customer
Difficulty with Engine Overheating Issue
I have been a customer of AP for many years but mostly minor maintenance items. Brought my 86 Corvette to AP for overheating last year and they couldn't find anything wrong except a leaking hose. I suspected a faulty thermostat. Had the same issue this year and nearly seized my engine due to overheating. This time they discovered a head gasket issue due to exhaust gas in the coolant. Their cost to repair was very reasonable ($1600) so I chose them to perform the job. They completed the job prior to Woodward Dream Cruise so I was able to participate. I had several concerns when I picked up the car but didn't want to leave it over the weekend. The Vette shutoff during the cruise and it took an hour for it to cool down so it would restart and stay running. Luckily I was able to drive home without a tow. The service personnel were kind and emphatic to my issue and agree to fix all my concerns. I noticed when picking up the vehicle the routing of my newly installed ignition wires were not correct after pointing out this issue to them previously. One in fact was laying on the exhaust manifold. The service tech fixed the issue but my concern is with the attention to detail and care of the product this shop has. Their cost are very competitive but the overall service for intensive repairs needs to be improved. I would use them again because they handled the situation very well and owned up to their work and hopefully this review will help them in the future. I would rather wait and make sure the repair is done right and professionally than to have to bring it back for corrections.
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