Automotive Repair Professionals

Reviews (164)

rating 4.73653rating 4.73653rating 4.73653rating 4.73653rating 4.73653

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
1821 S.w 4th Ave
Ontario, OR 97914
(541) 889-2754
About Our shop has been active at this location in Ontario since 1983. Our commitment is to offer the community a clean and professional auto repair center that values the comfort of our customers, not just the condition of their car, truck or SUV. We understand that since many of our customers are women, the value they place on courtesy and cleanliness is often significant to their level of comfort.

Our passion is fixing vehicles right the first time. We perform maintenance and repairs on import and domestic cars, pickups, trucks, and SUV’s including:

Latest Reviews for Automotive Repair Professionals

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Mickey said the business was right there when she needed them in an emergency and their prices are good.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/07/2012
Review Created: 09/13/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
George said they did a good job.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 08/21/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Dennis said the business shuttles him both ways. That's the type of service he likes. They are very accommodating of his physical mobility limitations.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/16/2012
Review Created: 08/22/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Spoke with Charly. She said she was stranded in the middle of no where and this business gave her a ride to a place where she could sit and wait. They took very good care of her vehicle and it runs perfectly. They gave her choices on what could be done and why she should choose one over the other. She has no complaints.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/30/2012
Review Created: 08/20/2012
This review was collected via phone interview by Customer Research Inc.
What relief! Great shop, great owner and experience.
Wife and two kids traveling broke down in a vehicle my own shop just repaired! What a disaster. Pat took control of making them comfortable and found the part we just replaced had failed. He then took care of replacing it. Absolutely above and beyond the call of duty, what a great businessman Pat is, and his crew is to be commended.
Service Date: 08/15/2012
Review Created: 08/17/2012 03:44 PM
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
No
Verified by SureCritic
David L. in Ontario, OR on 08/17/2012
David said he had to wait a week to get an oil change and that is too much when he can go down the street and get one for the same price. He said he will never go back to this business again. He never got the reminder sticker in his window after his oil change. He would not recommend this business based on this experience.
Vehicle: Kia Sportage
Category: Service
Service Date: 08/01/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Pat M. from Automotive Repair Professionals responded on 08/21/2012
Spoke with David explain we where busy, I feel that everyone was in a hurry and I apologized, look forward to doing business in the future. David thank me for calling and the issue has been resloved.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Matt C. in Ontario, OR on 08/15/2012
Matt said this business took a lot of pride in what they did and the importance of taking care of customers. He said he was concerned with the representative's lack of knowledge of his split year vehicle. He said he appreciated that Pat kept him informed about parts delays and he said he was a good guy.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/10/2012
Review Created: 08/15/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Larry said they do a good job and the business was recommended by the tow-truck driver.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/07/2012
Review Created: 08/13/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
DAVID M. on 08/03/2012
Great Service
Fast efficient service!
Vehicle: Subaru Legacy
Service Date: 08/02/2012
Review Created: 08/03/2012 09:01 PM
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Anothy said he is not sure the diagnostic was accurate.
Vehicle: Kia Sedona
Category: Service
Service Date: 07/27/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 71 - 80 of 164 in total
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