Automotive Trauma Center


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238 Reviews

99% Would Recommend
Latest Review 11 days ago
Shirley W. on 11/22/2016
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Shirley said the business worked with her and explained everything.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/16/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
RAUL Y. on 11/16/2016
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"Great automotive service and scheduled maintenance."
5 STARS *****. I've been going here for auto service and maintenance for about four years. They work on any kind of automobile, I know because I've had several different cars over the last four years. Always excellent work and it's guaranteed. Tim and his staff of mechanics are honest and won't lead you astray. I would and do recommend the Automotive Trauma Center as often as possible.
Vehicle: Mazda MPV
Service Date: 11/09/2016
Review Created: 11/16/2016 08:23 AM
BERRY B. on 11/03/2016
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"They care about their customers."
They have to be good because they have so many damn cars on the lot to repair! I love the service!
Vehicle: Chevrolet Corvette
Service Date: 11/02/2016
Review Created: 11/03/2016 08:02 AM
ROBERT L. on 11/02/2016
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"I came, you inspected, you fixed, I'm happy"
It is not obvious why rear seat belts in a truck should be wet. You found the problem and fixed it same day for a good price. In other words you did your usual job for this happy customer.
Vehicle: Chevrolet Silverado
Service Date: 11/01/2016
Review Created: 11/02/2016 09:10 AM
Jamal L. on 10/26/2016
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Jamal said the business takes the time to explain the vehicle's problem and his options. The prices are fair compared to other facilities in the area.
Vehicle: BMW 325Ci
Category: Service
Service Date: 10/24/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Kimbell C. on 10/26/2016
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Kimbell said they did a very good job on her vehicle. She said she is very happy with the work they did.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 10/24/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
DON and PAT R. on 10/22/2016
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"Galant Mitsubishi Brakes"
Always dependable. Tim does a great job listening to your concerns on your vehicle and does excellent work.
Vehicle: Mitsubishi Galant
Service Date: 10/20/2016
Review Created: 10/22/2016 08:11 AM
EILEEN M. on 10/19/2016
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"Repair underbody heat shield"
Repair time was as promised and pricing was more than fair!!!
Vehicle: Honda Civic
Service Date: 10/17/2016
Review Created: 10/19/2016 04:54 PM
NAEEMAH G. on 10/16/2016
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"Outstanding!"
Tim at Automotive Trauma Center was heaven sent! If you're seeking a knowledgeable, informative, transparent, trustworthy, objective focused, results driven, automotive surgeon; look no further.
Vehicle: BMW 328i
Service Date: 10/10/2016
Review Created: 10/16/2016 07:11 AM
KAISS F. on 10/11/2016
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"Great, Reliable Service"
Automotive Trauma Center is filled with trustworthy and reliable guys who know how to get the job done. The place revolves around Manny, he's really the heart and soul of the shop, almost like a happy mascot. 10/10 would recommend to friends, family, strangers, etc.
Vehicle: Toyota Corolla
Service Date: 10/11/2016
Review Created: 10/11/2016 08:12 PM
NANCY J C. on 10/06/2016
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"Owner and staff remember you and seem to genuinely care about keeping your car in good working order while not pushing excess service "
My visit was for an oil change and tire rotation. I was in a lunch hour, but I was able to get all the work done within an hour - great!
Vehicle: Toyota RAV4
Service Date: 10/05/2016
Review Created: 10/06/2016 04:52 AM
Terrance J. on 09/30/2016
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Terrance said they were awesome.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/27/2016
Review Created: 09/30/2016
This review was collected via phone interview by Customer Research Inc.
Natalia C. on 09/28/2016
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Natalia said the business did everything that was asked of them to do.
Vehicle: Hyundai Accent
Category: Service
Service Date: 08/23/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
WAFA D. on 09/26/2016
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"Honest, dependable !"
Honest, fair, and dependable !
Vehicle: Honda Odyssey
Service Date: 09/08/2016
Review Created: 09/26/2016 01:50 PM
Darren B. on 09/24/2016
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Darren said he brought his vehicle in and the facility was able to only finish half the work necessary, which was still great in his opinion. He returned the vehicle for the second half of the necessary work today and anticipates everything to be satisfactory.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 09/20/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Richie C. on 09/24/2016
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Richie said the service was good and the customer service was great.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/14/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Don And Pat R. on 09/22/2016
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Don said the business does good work at a reasonable price.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/15/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
BRODERICK T. on 09/17/2016
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"Great "Honest" Shop"
My wife and I came from out of town to pick up our vehicle that was left with a family member for a year. Well, needless to say it was not in any condition to drive back to Charlotte and the Automotive Trauma Center diagnosed the exact problems and fixed the car the same day at a very reasonable cost. I would definitely recommend this honest and fair repair shop to anyone!!!
Vehicle: Chevrolet Camaro
Service Date: 08/19/2016
Review Created: 09/17/2016 01:37 PM
Amadu K. on 09/16/2016
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Amadu said he is very satisfied with this business.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/19/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Angela C. on 09/15/2016
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Spoke with Eric. He said he got excellent customer service. They are customer conscience and they tell him the right thing to do. They are people persons.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/30/2016
Review Created: 09/15/2016
This review was collected via phone interview by Customer Research Inc.
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