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Autonation Hyundai Tempe

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,244 Reviews)
56
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
390
Total ReScores
4.9
ReScore Average
56
Net Promoter Score ®

Business Details

About

Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment. Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(480) 505-4247

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
8050 S. Autoplex Loop Tempe, AZ 85284
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,244 Reviews)

SK
gravatar
Savanna K.
Gilbert, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2023
0
Category: Service
Worst experience ever
This is our worst experience we ever had at a dealership. I bought my car three months ago on New Year’s Eve. 2023 Santa Fe. They were so eager to sell me the vehicle on that day. However when it came time to service the vehicle they are the absolute worst. We have never ever been so disrespected.

You don’t yell at your customers in the lobby, be disrespect, make up lies, tell the customers that you can’t be touched by corporate because you have been there for 4 years, refuse to give your name or your managers name and telling me to get in my vehicle when I’m asking for my part back so I can take my business else where. To top it all off you weren’t even the one to be helping us to begin with. It’s unacceptable the way we were treated because of their mess up of not having the part even tho we scheduled the appt a week before and even called 2 days prior to make sure the part was in. We had an appt at 11:20 and waited for 35 mins just for them to even look and see if they had the part in stock. Which they did not have.

We live 35 miles from the dealership and it’s an inconvenience for us to drive out there. The service advisor who insisted on arguing with two women needs to be reprimanded for his actions. We have contacted corporate and put in a complaint for his unacceptable behavior. We will NEVER be back
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