Autoworks Service and Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

475 Reviews

99% Would Recommend
Latest Review 1 day ago
Linda R. on 05/24/2017
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"VERY HAPPY WITH THE SERVICE"
I didn't have an appointment but they knew I had to get my car fixed. They set up a time for my car to be worked on and it was completed on a timely basis. When they say their going to do something they follow-thru, even the call back to make sure everything was working properly
Vehicle: Volkswagen New Beetle
Service Date: 05/18/2017
Review Created: 05/24/2017 08:31 AM
William H. on 05/22/2017
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"Very Good Service"
Have older vehicles. Service was fast, appropriate things were fixed, and price was reasonable. We will be using Autoworks for all our car repairs from now on.
Vehicle: Jeep Cherokee
Service Date: 05/19/2017
Review Created: 05/22/2017 11:55 AM
Jason K. on 05/20/2017
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"Autoworks"
Personal service with honesty and a fair price. I needed the A/C compressor replaced and the system restored to running condition. I paid $500 LESS than I was quoted at Advanced Auto Air. One thing of note: The owner, John, doesn't just hang out in his office..... He's out working on the service floor. This says volumes about his commitment to quality and his customers.
Vehicle: Ford Pickup
Service Date: 05/17/2017
Review Created: 05/20/2017 12:45 PM
DON H. on 05/19/2017
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"They always give personal service "
Honest and through
Vehicle: Kia Sorento
Service Date: 05/17/2017
Review Created: 05/19/2017 06:21 AM
Robert B. on 05/17/2017
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"Great service "
I had to get few things addressed on my Mazda MPV and as usual they took care of everything. Sometimes it is hard to own an old Mazda, but they make it easy to properly service and keep running like new.
Vehicle: Mazda MPV
Service Date: 05/16/2017
Review Created: 05/17/2017 09:00 PM
Brent T. on 05/17/2017
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Brent said the service was good.
Vehicle: Dodge Caliber
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Sandy H. on 05/08/2017
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"Awesome as always"
Wont take these trucks to anyone else
Vehicle: Chevrolet Silverado
Service Date: 05/02/2017
Review Created: 05/08/2017 09:22 AM
David K. on 05/03/2017
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"5 stars....like always."
I'm always 100% satisfied with Autoworks service.
Vehicle: Kia Sorento
Service Date: 05/01/2017
Review Created: 05/03/2017 07:44 AM
Ardis J. on 05/02/2017
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Ardis said after her daughter stopped and had an oil change done at this business. She liked the people and decided that this would be the place that she would come for service. They do a good job.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 04/18/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Kay R. on 05/02/2017
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Spoke with Jay. She said she was impressed
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 04/26/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Scott A. on 05/02/2017
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Scott said they do a consistently good job for him on a regular basis.
Vehicle: Toyota Pickup
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl L. on 05/02/2017
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Cheryl said they did a great job and they were very efficient. They also did it in a timely manner.
Vehicle: Ford Econoline
Category: Service
Service Date: 04/19/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Stan K. on 05/02/2017
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Stan said this business was excellent.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Steven S. on 05/02/2017
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Steven said his service with this business was great. They had him in and out very quickly.
Vehicle: GMC Sierra
Category: Service
Service Date: 04/17/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer W. on 05/02/2017
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Jennifer said this business just handed her the paperwork and they did not explain anything to her. The check engine light was still on after the oil change.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/13/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
John L. at Autoworks Service and Repair responded on 05/05/2017

Hi Jennifer!  We tried to call you after your oil change to make sure you didn't have any questions, but couldn't reach you so we left a message.  I know it has been a long time since you have been in, so just to be clear, when you set up an appointment for an oil change, we do just that - change your oil.  We check your fluids, your brakes and anything else we can fit in an hour.  But Check Engine Lights are extra because it requires diagnostic testing, a good deal of time to pinpoint what is causing you light to come on, and it is also an extra expense.  We could turn your Check Engine Light off, but it will come right back on until you fix whatever is broken.  We are sorry for the misunderstanding and want to help you get in and out as quickly as possible, especially when you have a little guy with you.  So the next time you set up an appointment make to express what you want done so we can set aside enough time for additional concerns.

William H. on 05/02/2017
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Spoke with Jan. She said this business was courteous when she came in. They fixed her vehicle well and they called her afterwards to check on her. She really appreciated it.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 04/19/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Rich T. on 05/02/2017
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Spoke with Annette. She said they did a pretty good job.
Vehicle: Buick Century
Category: Service
Service Date: 04/26/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Sandy H. on 04/29/2017
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"SO NICE AND QUIET"
As always, awesome work. Always up front with you on diagnostics, so you don't have these great big heart dropping scares when you get your bill.
I love that. Always so clean in there, and the people are so nice.
Vehicle: Chevrolet Pickup
Service Date: 04/27/2017
Review Created: 04/29/2017 07:46 AM
Kevin C. on 04/19/2017
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Kevin said they did a wonderful job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob L. on 04/18/2017
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"Break job on my 05 Toyota 4-Runner"
We are new to the area and intend to make Prescott Valley our permanent home. As such, looking for an honest and knowledgeable auto shop is high on our priorities. I think I found one in Autoworks! Thank you.
Vehicle: Toyota 4Runner
Service Date: 04/13/2017
Review Created: 04/18/2017 11:03 AM
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