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Review for AVC Auto
Kelli B. on 11/30/2015
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kelli said she did not realize she would be charged for a brake inspection. Their quote of $1,400 for a brake repair was outrageous. She had the brakes fixed at another business for $500.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 11/11/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Chuck L. at AVC Auto responded on 12/07/2015

Hello Kelli, Chuck here. I get it, cars are expensive. I dont know of any auto repair facility, that works for no charge. Probably around this time of myself recieving this review & yourself seeing my response you will have more than likely, had to take your Pontiac back in for additional repairs. Our entire staff here are on a non-commision based pay scale. We do not upsale, or advise of bogus repairs or maintenance needs. I inspected this vehicle myself & hope you will have your vehicle inspected again, something was missed. I truely hope, all is bright & safe in the future to come.

Most Sincerely
Chuck Lemasters, 30 yr.  ASE Certified Master Technician.
President AVC Auto Inc.