Review for Ballard Collision CARSTAR
Jose P. on 08/26/2011
Jose said he was not satisfied with the quality of the repair because his vehicle got a used bumper and he does not like that. Also he said it was only a 24 hour job so he did not need to be kept informed. Because this business used used parts he would not recommend them.
Service Date: 08/19/2011
Review Created: 08/26/2011
Jeff M. at Ballard Collision CARSTAR responded on 08/31/2011
sorry about the used parts but we do have to work with your insurance company peramiters and all they would cover was a used bumper cover. We did refurbish the used cover to new condition and it comes with a life time warranty, I understand your concern with a used part but again we can only work with what your insurance company would pay for. thank you for your comments as they will help make us a better repair facility. If you have any problems with the repair or the cosmetic apperance of the bumper please call or stop by as it has a life time warranty