Review for Ballard Collision CARSTAR
Vicky T. on 05/24/2012
Vicky said she took her vehicle back for minor things but they couldn't fix it. The technician she spoke with said it was the best he could do, so it wasn't perfect. Everybody was very helpful, the turn around was very good, and because of the way they did the repair they saved her over $200. It's the black plastic rim above the wheel, and the repair is good, but she expected perfect. This business told her it would take two and a half days, and she got a call the third day that everything was fixed. She wasn't expecting it and she was very delighted. A friend referred her to this business. The technician said to be perfect it would need to be replaced, which would be another $120 for a brand new part. It's livable, but she may want to spend the money, and she planned to stop by Tuesday and talk to the manager about it.
Service Date: 05/18/2012
Review Created: 05/24/2012
This review was collected via phone interview by Customer Research Inc.