99% Would Recommend
Latest Review about 14 hours ago
ROBBY D. on 09/24/2017
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"Repair on van"
Outstanding service, as always. They go above and beyond the norm to take care of their cutstomers.
Vehicle: Chevrolet Uplander
Service Date: 09/14/2017
Review Created: 09/24/2017 05:28 AM
GAIL O. on 09/22/2017
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"Honest and quick"
Always get the job done as promised without inflated charges!!
Vehicle: Toyota RAV4
Service Date: 09/20/2017
Review Created: 09/22/2017 08:38 AM
Briana V. on 09/19/2017
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Briana said the personnel who work at this business are really good with their customers.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Daniel N. on 09/18/2017
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Spoke with Petra. She said everyone was nice and easy to talk to at the business. They did everything she needed, and she recommends them regularly.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
PAULA D. on 09/17/2017
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"great service"
So appreciative of Bauer Automotive for recent service. New to the area and was in need of a last minute inspection. Mark was able to schedule me right in knowing it was a friday and my inspection had expired. Great service and great people working at Bauer! Our family will continue to use Bauer for our auto needs and will recommend to any and all!
Vehicle: Lexus GX 460
Service Date: 09/15/2017
Review Created: 09/17/2017 08:08 AM
GAIL O. on 09/15/2017
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"Always great trustworthy service!"
I know I can trust Bauer for great work and fair pricing! Mark is great to work with!
Vehicle: Chrysler Sebring
Service Date: 09/11/2017
Review Created: 09/15/2017 07:28 AM
TOM M. on 09/13/2017
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"Service"
Excellent
Vehicle: Toyota Camry
Service Date: 09/11/2017
Review Created: 09/13/2017 06:35 AM
CHRIS A. on 09/12/2017
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"Always obliging, even w/ no notice"
Flat tire. I drove it in and they fixed it quickly. I'm sure they had other things on their plate. They're always there for me.
Vehicle: Subaru Forester
Service Date: 09/11/2017
Review Created: 09/12/2017 08:38 PM
Richard M. on 09/12/2017
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Spoke with Dick. He said the service was wonderful.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. on 09/11/2017
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Spoke with Eva. She said the staff did a great job and she was pleased with the job and the experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/30/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jim C. on 09/11/2017
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Jim said this business always does a tremendous job. They get him in when he asks and they get him out relatively quickly.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
SUE K. on 09/08/2017
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"Sue Kulp's last visit -"
Well, David, after seeing the bottomside of my favorite car, thanks to you and your high-lift, I decided it was time to trade it in. That I did, via Mario Sorbini (long time Orchard Parker) at West-Herr in East Aurora. Got a new Buick Enclave, sort of a modern version of my Buick Road Master, but with many, many more buttons and gimmicks than my 1996 ever thought of having! Now have to learn how to use them all! I appreciate you letting me see that underside, and being honest with me on its dire situation. You sure will continue to have my business.
Sue Kulp
Vehicle: Buick Roadmaster
Service Date: 09/06/2017
Review Created: 09/08/2017 03:11 PM
KATHY G. on 09/07/2017
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"Great service"
Friendly timely helpful and knowledgeable!
Vehicle: Audi Q5
Service Date: 09/06/2017
Review Created: 09/07/2017 03:01 AM
WILLIAM H. on 09/06/2017
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"The Best"
Great service by great people
Vehicle: Audi Q5
Service Date: 09/05/2017
Review Created: 09/06/2017 06:43 AM
TOM M. on 09/02/2017
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"tom"
the service
Vehicle: Honda CR-V
Service Date: 08/31/2017
Review Created: 09/02/2017 12:18 PM
BARBARA S. on 09/01/2017
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"2013 Dodge Dart"
Everyone is very helpful and knowledgeable. It was a good experience
Vehicle: Dodge Dart
Service Date: 08/31/2017
Review Created: 09/01/2017 08:08 PM
Colleen K. on 09/01/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Colleen said she was not satisfied with her overall experience because the technician was not approachable. He was short with his answers and he was not thorough. He guessed and did not give a proper diagnosis.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 09/01/2017
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Paul said this business was friendly, polite and accommodating. They were very quick.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
CHRISTINE R. on 08/27/2017
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"Fast and Correct Repair"
They do the repair in a very timely manner and correctly.
Vehicle: Chevrolet Aveo
Service Date: 08/24/2017
Review Created: 08/27/2017 04:19 AM
BOB S. on 08/23/2017
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"THE most trustworthy mechanic shop around."
Was introduced to Dave's shop over 15 years ago. I would not take my car, my wife's car, my mom's car anywhere else. Mark and the team are outstanding!
Vehicle: Toyota 4Runner
Service Date: 08/17/2017
Review Created: 08/23/2017 12:24 PM
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