ReScore Reviews™ (13)

ReScore
Overall Rating 4.3846123/5Overall Rating 4.3846123/5Overall Rating 4.3846123/5Overall Rating 4.3846123/5rating 4.3846123
Original
Overall Rating 1.91667/5rating 1.91667rating 1.91667rating 1.91667rating 1.91667
91% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good service was provided in a timely manner from friendly staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 12:56 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/22/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Kenneth P. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall"
Quick and easy!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 11:59 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/22/2017

Kenneth, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Juanita S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"overall treatement"
yes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/20/2017 10:40 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/21/2017

Juanita, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Orlando V
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/19/2017 10:14 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/21/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Deborah S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent service and friendly and knowledgeable employees.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/17/2017 09:15 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/17/2017

Deborah, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Dayton C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:48 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/17/2017

Dayton, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Donna H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly Service"
fast, friendly service!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 05:39 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/16/2017

Donna, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Latonya F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service group goes to Baytown Hyundai!"
This group of individuals goes over and beyond the call of duty. Simply the BEST!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 03:34 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/16/2017

Latonya, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Irma B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"that they take of customers in the same matter"
yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:31 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/11/2017

Irma, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Shauna A. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff!!"
PERFECT
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/10/2017 06:45 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/11/2017

Shauna, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Yes
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:46 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/11/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Raymond T. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Provider"
Very prompt and friendly service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/09/2017 09:38 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/09/2017

Raymond, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Gideon T. ReScore Review on 08/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean waiting room"
Good sales persons
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/08/2017 01:52 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"I did not understand then felt rushed"
Felt rushed
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/08/2017 01:52 PM
Christopher G. at Baytown Hyundai responded on 08/08/2017

CALLED CLIENT 8/8/2017 AT 4:38PM. CUSTOMER STATED THAT HE FELT RUSHED AT HIS SERVICE VISIT AND DID NOT UNDERSTAND WHAT RECALLS WERE PERFORMED AND WHAT WORK WAS DONE PER THOSE RECALLS. FREE OIL CHANGE NEXT VISIT.

Curtis W. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
Ive had a few issues in the past with this service department but none this time. The work was done quickly and (apparently) right!. I only had one negative thing to say, and that may just be because my last car was a Nissan. When Nissan would work on my car, they always washed it and made it sparkle. Sadly this apparently isn't something that Hyundai does . Alas. As I said tho, I think I just got spoiled.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 09:56 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/09/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Kellye M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees"
Kept me updated on everything.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 10:05 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/07/2017

Kellye, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Timothy C. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ANOTHER GREAT EXPERIENCE"
As usual, a quick and great experience.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/06/2017 10:15 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/07/2017

Timothy, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Quiana C. on 08/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service "
I would recommend to a friend
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/05/2017 03:12 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/07/2017

Quiana, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
William H. on 08/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First oil change"
The job was done I will say that. Why does it take over an hour to change oil? Why does Baytown Hyundai not do the little extras that places like Ron Carter does. No free car wash, no free pop corn or little snacks while you wait . Not much of a waiting room to few chairs for customers. Miss Ron Carter should have went back to them.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/05/2017 09:31 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/07/2017

William, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Roy C. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional. I was very satisfied."
My experience with this dealership was very pleasant. The location of this dealership is closer to my home than the one that I purchased my vehicle from.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/04/2017 09:39 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/04/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Cheryl G. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/03/2017 10:49 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 08/04/2017

Cheryl, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 404 in total