ReScore Reviews™ (9)

ReScore
Overall Rating 4.1111111/5Overall Rating 4.1111111/5Overall Rating 4.1111111/5Overall Rating 4.1111111/5rating 4.1111111
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
91% Would Recommend
100% Business Response
Latest Review 2 days ago
Dayton C. on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"."
Service rep made sure everything was fine before I left the lot
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 01:43 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/24/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Frances W. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/21/2017 11:38 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/22/2017

Frances, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Amber G. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient Service "
Due to another Hyundai location having no open appointments I went to Baytown because my vehicle had been serviced there before. EVERYONE is very professional and friendly. I love going there EVEN if i had to drive 50 minutes out of the way. ;)
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:34 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/22/2017

Amber, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Lonnie C. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People and Service "
Very professional service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 06:47 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/20/2017

Lonnie, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Michele M. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Everything at Baytown Hyundai is beyond excellent! Chris in service scheduled my appointment and everything was taken care of so smoothly and quickly. Our car is always well taken care of and in the 2.5 years that we have owned it, we have not had a single problem with it. My husband and I LOVE Baytown Hyundai and we LOVE our little Elantra, too. It is the best car we have ever had! We decided after driving the Elantra, that we would NEVER return to buying another Ford EVER! Nope, it's Hyundai for us from now on!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:15 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/20/2017

Michele, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Laura L. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the service pricing "
I drive out of the way to come here because of service
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 11:21 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/16/2017

Laura, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Laura F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Very courteous and good people
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:05 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/15/2017

Laura, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Annie C. on 06/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very satisfied with service and treatment from employees."
My service needs were limited so I really am holding back about a # 5 review. But as I stated on the first page, employees I were also great!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 09:52 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/15/2017

Annie, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Excellent timely and no issues
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/13/2017 04:39 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/15/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Karen G. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer oriented"
I appreciate the service rep going over my service history in detail so I can drive a reliable vehicle.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 06:53 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/13/2017

Karen, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Kristi L. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Amazing people. "
Very professional and thorough. Make you feel comfortable.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/09/2017 06:19 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/12/2017

Kristi, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Christopher M. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They know the service my vehicle are missing "
Great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/09/2017 10:38 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/12/2017

Christopher, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Amber W. on 06/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor review "
I would not recommend this to anyone nor will I be back. Contact me at 832-866-4606 to discuss
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/06/2017 04:06 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/07/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Catherine S. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"CS Service Review"
My service was timely and I was charged the quoted price.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/06/2017 03:50 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/07/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 06/06/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"They are always slow to do anything"
I'm thinking of buying another vehicle, but not from this place
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/06/2017 01:34 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/07/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 06/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"i use to like this lady that work ther but shes not anymore that was great customer service"
yes
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/05/2017 11:49 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/05/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Paul H. on 06/02/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Baytown Hyundai"
Don't like the way they treated us when we bought the car. I will buy Hyundai next time just not from Baytown.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 07:59 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/05/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Mark F. on 06/01/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Mark"
Had to pay 100.00 on rental
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/01/2017 02:42 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 06/02/2017

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"mrs.E"
Overall good service
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/26/2017 04:31 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 05/27/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice workers"
I always enjoy getting my car worked on here. Everyone is very respectful
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 01:28 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 05/25/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
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