96% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Tinothy F. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 04:49 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/22/2017

Good morning and thank you for the great survey.

Samuel D. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstand personnel, service abd accesability"
Highly Recommend
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/13/2017 06:22 AM
Guadalupe G. at Bert Ogden Hyundai responded on 05/15/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Genovevo M. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly atmosphere "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/11/2017 01:33 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/11/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Luis R. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 05/10/2017 07:29 AM
Guadalupe G. at Bert Ogden Hyundai responded on 05/11/2017

Good after noon and thank you for the great survey.

Belinda C. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Excellent Service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/25/2017 12:27 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/25/2017

Good afternoon and thank you for the great survey, on be half of all the Bert Ogden family.

Verified Customer on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"This time not so great other times yes"
I have recommended this business to friends but you need to work on customer service this is what makes a business customer happy keeps comming back and brings others
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 03:26 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/24/2017

Good afternoon and thank you for the survey, we are working with phone personal to make appointment process easier.

Verified Customer on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"3 month new vehicle check"
Excellent experience
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/08/2017 08:07 AM
Guadalupe G. at Bert Ogden Hyundai responded on 04/10/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Maria G. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Curtious"
They kept trying till they got what I needed.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/06/2017 12:58 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/06/2017

Good afternoon and thank you for the survey, on be half of all the Bert Ogden family.

Verified Customer on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got in, got out"
Got in, got out
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 06:12 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/27/2017

Good morning and thank you for  the great survey, on be half of all the Bert Ogden family.

John B. on 03/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"took people ahead of me who did not have appointment"
same as above
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/20/2017 11:01 AM
Guadalupe G. at Bert Ogden Hyundai responded on 03/20/2017

Good afternoon and thank you for the survey, we do apologize about t he wait time. The appointments are to meet the service advisor sorry for the inconvinionts.

Verified Customer on 03/15/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Don't Bother..."
Not worth the extra dollars...the service dept at dealerships are overrated.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/15/2017 07:32 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/16/2017

Good morning and thank you for the survey, I am sorry that the service provided was less than excellent my name is Guadalupe Garcia service manager. I would like to speak with you about your experiance my number is (956)412-3333.

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always traveling"
Excellent service. As soon as I drive up to service department, someone comes out to take care of the situation. It has a nice place to wait for vehicle or will have someone drive me to where I need to go. When I say service I mean routine service. My vehicle has over 75,000 miles and has turned out great.
Vehicle: 2011 HYUNDAI SANTA FE
Category: Service
Service Date: 02/24/2017
Service Type:
Review Created: 03/14/2017 06:54 AM
Guadalupe G. at Bert Ogden Hyundai responded on 03/15/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Desiderio J. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service with Wally!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/02/2017
Service Type: Repair
Review Created: 03/09/2017 04:56 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/10/2017

Good afternoon and thank you for the great survey, on be half of all the Bert Ogden family.

Verified Customer on 03/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Employees"
Service with a smile & handshake!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/03/2017
Service Type: Repair
Review Created: 03/07/2017 06:08 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/08/2017

Good morning and thank you for the great survey, ob be half of all the Bert Ogden family.

Saul I. on 03/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bert Ogden is Simply the Best!"
Best customer service in the valley.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 03/01/2017
Service Type: Maintenance
Review Created: 03/07/2017 04:05 AM
Guadalupe G. at Bert Ogden Hyundai responded on 03/08/2017

Good morning and thank you for the great survey, ob be half of all the Bert Ogden family.

Juan O. on 03/06/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"I say it is a toss-up ."
Not sure what to say.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/01/2017
Service Type: Repair
Review Created: 03/06/2017 07:38 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/08/2017

Thank you for taking the survey.

Ramiro G. on 03/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
:)
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/28/2017
Service Type: Repair
Review Created: 03/03/2017 07:44 AM
Guadalupe G. at Bert Ogden Hyundai responded on 03/03/2017

Good morning and thank you for the great survey, on be half of all the Bert ogden family.

Eileen F. on 03/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
See comments
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 02/16/2017
Service Type: Maintenance
Review Created: 03/02/2017 12:07 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/02/2017

Good afternoon and thank you for the great survey, on be half of all the Bert Ogden family.

Noe R. on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly!"
Quality service every time. Friendly staff make us feel welcome.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/23/2017
Service Type: Maintenance
Review Created: 02/27/2017 11:21 AM
Guadalupe G. at Bert Ogden Hyundai responded on 02/27/2017

Good afternoon and thank you for the great survey, on be half of all the Bert ogden family.

Verified Customer on 02/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close and very friendly and attentive employees."
Yes, for sure
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/17/2017 01:46 AM
Guadalupe G. at Bert Ogden Hyundai responded on 02/17/2017

Good morning and thank you for the survey, on be half of all the Bert Ogden family.

Displaying Review 1 - 20 of 247 in total