95% Would Recommend
100% Business Response
Latest Review about 21 hours ago
Ronald L. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
EXCELLENT
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 12:12 PM
Guadalupe G. at Bert Ogden Hyundai responded on 06/28/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Naomi G. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Pleasant & kneledgeable
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/26/2017 07:12 PM
Guadalupe G. at Bert Ogden Hyundai responded on 06/28/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Samuel D. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service, pricing and Wally is great"
yes
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 05:09 PM
Guadalupe G. at Bert Ogden Hyundai responded on 06/28/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Irma M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata"
I am so pleased with the dealership.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:45 PM
Guadalupe G. at Bert Ogden Hyundai responded on 06/20/2017

Good afternoon and thank you for the great survey, on be half of all the Bert Ogden family.

Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top of the line service!!!!"
Very satisfied with the service and customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/13/2017 12:12 PM
Guadalupe G. at Bert Ogden Hyundai responded on 06/13/2017

Good afternoon and thank you for the great survey, on behalf of all the Bert Ogden familY.

Verified Customer on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service but costly"
I have taken my Hyundai to the dealership in the past and depending on the service necessary will again but routine maintenance at dealerships is costly so I use other shops and my own abilities as needed. This dealership performed the work well and quickly.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 05/26/2017
Service Type: Maintenance
Review Created: 06/06/2017 07:35 AM
Guadalupe G. at Bert Ogden Hyundai responded on 06/06/2017

Thank you for the survey.

Roberto E. on 05/26/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"N/A"
N/A
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/26/2017 02:51 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/29/2017

Good afternoon Mr.Esparza sorry to hear your not impressed with our service dept.

George C. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Sevice, prompt dealership clean friendly service agent
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/25/2017 05:56 AM
Guadalupe G. at Bert Ogden Hyundai responded on 05/25/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Verified Customer on 05/17/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"The service department has absolutely terrible service. "
It took over 2 months to get a recall on our airbags taken care of. No one knew what was going on or where the part was.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/17/2017 05:51 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/22/2017

Good morning Mr.Casarez and thank you for your feedback. I do appoligize for the delay of repair for your recall.

Tinothy F. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 04:49 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/22/2017

Good morning and thank you for the great survey.

Jaime V. on 05/15/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"untimely service"
I don't mind service taking a while but you should tell the customer there will be delays and provide courtesy transportation to and from where ever they need to go to and back
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/15/2017 05:08 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/16/2017

Good morning and thank you for the survey, we have certified lube techs for Hyundai vehicle if you do not have an appointment then we take you in as a walk in.

Samuel D. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstand personnel, service abd accesability"
Highly Recommend
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/13/2017 06:22 AM
Guadalupe G. at Bert Ogden Hyundai responded on 05/15/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Pedro A. on 05/11/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"IT TOOK TO LONG FOR A SIMPLE OIL CHANGE,HOUR AND HALF"
IF THIS DEALER BELIEVES IN CUSTOMER SERVICE. offer a car wash.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/11/2017 02:50 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/11/2017

Good afternoon and thank you for the survey I do apologize but we no longer offer the car washes.

Genovevo M. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly atmosphere "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/11/2017 01:33 PM
Guadalupe G. at Bert Ogden Hyundai responded on 05/11/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Luis R. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 05/10/2017 07:29 AM
Guadalupe G. at Bert Ogden Hyundai responded on 05/11/2017

Good after noon and thank you for the great survey.

Belinda C. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Excellent Service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/25/2017 12:27 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/25/2017

Good afternoon and thank you for the great survey, on be half of all the Bert Ogden family.

Verified Customer on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"This time not so great other times yes"
I have recommended this business to friends but you need to work on customer service this is what makes a business customer happy keeps comming back and brings others
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 03:26 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/24/2017

Good afternoon and thank you for the survey, we are working with phone personal to make appointment process easier.

Verified Customer on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"3 month new vehicle check"
Excellent experience
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/08/2017 08:07 AM
Guadalupe G. at Bert Ogden Hyundai responded on 04/10/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Maria G. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Curtious"
They kept trying till they got what I needed.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/06/2017 12:58 PM
Guadalupe G. at Bert Ogden Hyundai responded on 04/06/2017

Good afternoon and thank you for the survey, on be half of all the Bert Ogden family.

Verified Customer on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got in, got out"
Got in, got out
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 06:12 PM
Guadalupe G. at Bert Ogden Hyundai responded on 03/27/2017

Good morning and thank you for  the great survey, on be half of all the Bert Ogden family.

Displaying Review 1 - 20 of 258 in total