100% Would Recommend
Latest Review 6 days ago
Kelly D. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelly said she is always satisfied with this business.
Vehicle: Infiniti G35
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Gail W. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High quality workmanship and honesty"
Big E always delivers excellent workmanship. In addition, they are honest & explain things in easy to understand terms. They'll tell you if something needs to be fixed right away, or if it can wait.
Vehicle: Mercedes-Benz C350
Service Date: 04/10/2017
Review Created: 04/13/2017 11:09 AM
Dorothea C. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Dependable"
I've been going to Big E for maybe 14 years. They have consistently offered great service, and always look out for details that need attention.
Vehicle: Mazda 3
Service Date: 04/10/2017
Review Created: 04/13/2017 10:00 AM
Kyle B. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said he had a great experience and he had a good experience with Tiren.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Emely A. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emely said this business was able to accommodate her in a short amount of time, and they helped her with what she needed.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 04/07/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Ron K. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Look no further!"
Kieran and Walter (and staff) are THE BEST! Prompt, efficient, professional, communicative, and reasonably-priced! A real pleasure to do business with, big job or small Why take your car, no matter what make, anyplace else? I won't!
Vehicle: Toyota 4Runner
Service Date: 04/05/2017
Review Created: 04/06/2017 09:37 PM
Ventsislav Z. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ventsislav said the business was good. He said he was happy and he had no trouble. Everything went smoothly.
Vehicle: Buick LeSabre
Category: Service
Service Date: 03/30/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Ross C. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable Service "
pleasant, personal, fast, and best of all GOOD WORK
Vehicle: Ford Taurus
Service Date: 03/29/2017
Review Created: 03/31/2017 03:32 AM
Jeffrey G. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffrey said they always do a good job.
Vehicle: Lexus GS 350
Category: Service
Service Date: 03/27/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Audry S. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Audry said the employees at the business communicated well with her. They did the work she wanted them to do. They were friendly and timely. She was happy.
Vehicle: Saab 9-3
Category: Service
Service Date: 03/02/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the business was personal. They were honest and it was a good overall experience.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/24/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Maurine X. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One Stop shop for our auto care needs!"
Walter and Big E are TOP NOTCH! I trust them implicity to take care or our cars. We've had some tricky challenges with our cars over the last six months, and they have been committed to finding and fixing the problems at a very reasonable price.
Vehicle: Acura RL
Service Date: 03/22/2017
Review Created: 03/26/2017 01:15 AM
Olivia B. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Olivia said this business was delightful. They did the work on time and worked around her schedule. She likes their service.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 03/21/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Acura MDX"
Honest great service
Vehicle: Acura MDX
Service Date: 03/17/2017
Review Created: 03/20/2017 10:16 PM
Joey P. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joey said this business provided good service.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Judith A. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Judith said this business is always very efficient and honest. She has used them several times. She will go back to them. They are very accommodating.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Craig D. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and honest"
Will be my go to service spot
Vehicle: Chevrolet Impala
Service Date: 03/09/2017
Review Created: 03/13/2017 09:27 AM
Judith O. on 02/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ellen. She said Judith came home raving about Walter, and what a nice man he was. It was quick service and she was very pleased with it. It was a tight squeeze in the parking lot, so they backed her vehicle out for her.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen E. on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and Quality Work"
When I first moved to California over 20 years ago, Big E Automotive is the only mechanic shop on AAA's recommended list who would give me a quote on the phone without saying we can't do that (change my spark plugs) without doing soei thing else first. Kieran and Walter are as honest as they come and will tell me what my car needs upfront but more importantly will tell me when my car does not need something. For example, I thought my car needed front and rear brakes. Any other shop would just go ahead and replace both but Big E told me the front brakes are fine and replaced the rear brakes only. I trust them to take great care of my automobile.
Vehicle: Dodge Challenger
Service Date: 02/24/2017
Review Created: 02/26/2017 11:23 AM
Kieran M. at Big E Automotive responded on 02/27/2017

Hi Kathleen, thank you so much for the great review, we really appreciate it

Kieran and Walter
Kurt W. on 02/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellence and lower friction"
we've been servicing my wife's car for years here, Keiren and Walter, effortless deliver a well maintained car. they review optional vs recommended procedures, help us walk through tradeoffs, always call for any changes in service, discoveries as well on completion. they are super accomodating and have expanded their services to include smog and A/C, which i even used flawlessly on my audi. a problem with a failed compressor was just fixed transparently... I'd recommend their team, they've done super work and my wife always smiles when she get's the car back. good for me.. ;)
Vehicle: Toyota Corolla
Service Date: 02/20/2017
Review Created: 02/21/2017 11:05 PM
Displaying Review 1 - 20 of 258 in total