100% Would Recommend
Latest Review 4 days ago
Andrew W. on 03/20/2017
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"Acura MDX"
Honest great service
Vehicle: Acura MDX
Service Date: 03/17/2017
Review Created: 03/20/2017 10:16 PM
Joey P. on 03/18/2017
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Joey said this business provided good service.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Judith A. on 03/18/2017
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Judith said this business is always very efficient and honest. She has used them several times. She will go back to them. They are very accommodating.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Craig D. on 03/13/2017
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"Great service and honest"
Will be my go to service spot
Vehicle: Chevrolet Impala
Service Date: 03/09/2017
Review Created: 03/13/2017 09:27 AM
Judith O. on 02/28/2017
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Spoke with Ellen. She said Judith came home raving about Walter, and what a nice man he was. It was quick service and she was very pleased with it. It was a tight squeeze in the parking lot, so they backed her vehicle out for her.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen E. on 02/26/2017
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"Honesty and Quality Work"
When I first moved to California over 20 years ago, Big E Automotive is the only mechanic shop on AAA's recommended list who would give me a quote on the phone without saying we can't do that (change my spark plugs) without doing soei thing else first. Kieran and Walter are as honest as they come and will tell me what my car needs upfront but more importantly will tell me when my car does not need something. For example, I thought my car needed front and rear brakes. Any other shop would just go ahead and replace both but Big E told me the front brakes are fine and replaced the rear brakes only. I trust them to take great care of my automobile.
Vehicle: Dodge Challenger
Service Date: 02/24/2017
Review Created: 02/26/2017 11:23 AM
Kieran M. at Big E Automotive responded on 02/27/2017

Hi Kathleen, thank you so much for the great review, we really appreciate it

Kieran and Walter
Kurt W. on 02/21/2017
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"excellence and lower friction"
we've been servicing my wife's car for years here, Keiren and Walter, effortless deliver a well maintained car. they review optional vs recommended procedures, help us walk through tradeoffs, always call for any changes in service, discoveries as well on completion. they are super accomodating and have expanded their services to include smog and A/C, which i even used flawlessly on my audi. a problem with a failed compressor was just fixed transparently... I'd recommend their team, they've done super work and my wife always smiles when she get's the car back. good for me.. ;)
Vehicle: Toyota Corolla
Service Date: 02/20/2017
Review Created: 02/21/2017 11:05 PM
Olivia B. on 02/21/2017
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Olivia said the business was accommodating and they provided good customer service. They were informative and trustworthy.
Vehicle: BMW X3
Category: Service
Service Date: 02/16/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Louis L. on 02/18/2017
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Louis said this business has a great manger and the employees are very friendly.
Vehicle: Lexus LS 430
Category: Service
Service Date: 02/14/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Lawrence B. on 02/10/2017
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"Easy to make an appointment and prompt service"
Prompt service
Vehicle: Toyota Highlander
Service Date: 02/02/2017
Review Created: 02/10/2017 08:45 AM
Kieran M. at Big E Automotive responded on 02/10/2017

Thank you Lawrence, that's what we're aiming for. When you get a chance check out our new website, let us know what you think

All the best, 

Kieran and Walter
Jonathan T. on 02/10/2017
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Jonathan said the service was pretty easy. He called them and got an appointment right away. Everything was like clock work.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 02/07/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. on 02/08/2017
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Andrea said the business is really awesome and they employ really awesome people.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/02/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Kieran M. at Big E Automotive responded on 02/10/2017

Hi there Andrea, thank you for complimenting us, we really do try. 
Have a great weekend.
 
Best

Kieran and Walter
Jason V. on 02/08/2017
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Jason said the business provided good service and they communicated well.
Category: Service
Service Date: 02/03/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Kieran M. at Big E Automotive responded on 02/10/2017

Jason, thank you for your kind words, come back and see us, 
mall the best

Kieran and Walter
Corey P. on 02/08/2017
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Corey said everyone at this business is very friendly and he likes the service. He would recommend them to others.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/03/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Kieran M. at Big E Automotive responded on 02/10/2017

Thank you Cory, we appreciate the good words, have a great weekend 

Kieran and Walter
Victoria A. on 02/03/2017
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Victoria said it was good service and they were really prompt. Her vehicle is running really well.
Vehicle: Mazda 3
Category: Service
Service Date: 02/01/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Gail W. on 02/01/2017
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"High quality workmanship and clear communication"
Consistently excellent customer service.
Vehicle: Jaguar X-Type
Service Date: 01/30/2017
Review Created: 02/01/2017 02:12 PM
Tim M. on 01/28/2017
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Tim said this business is always prompt, and they keep him informed on the status of his vehicle.
Vehicle: Geo Prizm
Category: Service
Service Date: 01/25/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Chris R. on 01/26/2017
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Chris said the business is very professional. They get everything done on time and are very cost efficient.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/30/2016
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Scott B. on 01/26/2017
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Scott said this business has very good customer service and they did a good job for a good price.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/28/2016
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Keith D. on 01/25/2017
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Keith said they have good service and a good staff.
Vehicle: Ford Econoline
Category: Service
Service Date: 01/20/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 245 in total