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Bill's Auto Clinic Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(841 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

I have been going to bills for a while now and I am so happy that I have, I feel like I can trust Bill with my vehicle and they will always keep me posted on what needs to be done and let me know how much it will cost before they start. I also like the fact they were very understanding when I needed I have been going to bills for a while now and I am so happy that I have, I feel like I can trust Bill with my vehicle and they will always keep me posted on what needs to be done and let me know how much it will cost before they start. I also like the fact they were very understanding when I needed to leave my van for the day for them to work on I was a bit stressed about it cause I didn’t know how I would be able to do that but they were very kind to put mind at ease and told me they can come pick up my vehicle work on it then bring it back to me, needless to say I was happy to hear about that and they were able to relieve some of my stress. Thank you Bill’s Auto Clinic, Inc. you guys are amazing. ...more

Categories
Auto Repair, Oil Change, Hybrid Service
Contact
(336) 661-1011

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5350 University Pkwy Ste S Winston Salem, NC 27106-6097
Bill's Auto Clinic Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(841 Reviews)

KD
gravatar
KEVIN D.
Pinnacle, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2014
verified customerVerified Customer
Overpriced..I am glad the part wasn't in stock!!
I had 4 new tires put on my Volvo at Discount Tire and I was directed to Bill's Auto Clinic for an alignment! Once there, I was told that my right outer tie rod was bad and the vehicle couldn't be aligned until that was fixed! They quoted me a price of $254 (including a 10% discount) to replace the part and align my vehicle. I left and called Advance Auto to check the price of the part...an outrageous $18.99! I took my vehicle to a service center in Mount Airy and had the part replaced and a 4 wheel alignment for a grand total of $88! This joint will rip you off!!!
Not Recommended
Wendy F., Marketing Director from Bill's Auto Clinic Inc responded on 09/08/2014 07:48 AM

We do not advertise being the lowest priced repair shop in our area, although when compared to most dealerships, we have very competative prices.  However, having said that, we also do not sell advance auto aftermarket and lower quality parts.  The better quality tie rod from Auto Supply, Inc. was quoted to us at $71.25, the four wheel alignment was $49.95.  Unfortunately, we cannot afford to pay our staff to install your parts on your car for you at no charge to you, so there is a labor fee that pays our staff and our rent ,electric, equipment, and insurance bills just to name a few.  The advance auto part price is a do it yourself price, after all you can't buy a steak at Aldi's and expect to take it to Ruth's Chris' Steak house and ask them to cook and serve it to you for free.  We are a business, like any other.  I can't speak to the quality of work or service you receive elsewhere, but I do know we strive to be the best at Bill's Auto Clinic, Inc. and sometimes you get what you pay for.  We hope your experience both here and at the other service center were pleasant.

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