ReScore Reviews™ (12)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
88% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great"
Great
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:47 PM
Jessica W. at Bob Bell Hyundai responded on 09/20/2017

Thank you for your 5 star review. We value you as a customer and look forward to seeing you again.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Maureen M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy service"
I was kept up to date with repairs needed and a rental was provided free of charge.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:06 PM
Jessica W. at Bob Bell Hyundai responded on 09/19/2017

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Amazing "
Friendly staff, snacks/drinks while you wait
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:13 PM
Jessica W. at Bob Bell Hyundai responded on 09/19/2017

Thank you for allowing Bob Bell the privilege of servicing your car. We are striving for 5 Star reviews. If you have suggestions of improvements we can make, we would value your input.  Please feel free to reach out to me directly at the following email address: jwhelan@bobbell.com. My phone number is 410-766-3603 if you prefer a phone conversation. We hope we can exceed your expectations on your next visit.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
JOSEPH O. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I had a good experience and was seen on my appointment time only place I go
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:53 PM
Jessica W. at Bob Bell Hyundai responded on 09/19/2017

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service review"
I am very satisfied with the service received at Bob Bell Hyundai. I think the cabin airfilter price was a bit high though.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:02 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for allowing Bob Bell the privilege of servicing your car. We are striving for 5 Star reviews. If you have suggestions of improvements we can make, we would value your input.  Please feel free to reach out to me directly at the following email address: jwhelan@bobbell.com. My phone number is 410-766-3603 if you prefer a phone conversation. We hope we can exceed your expectations on your next visit.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Stacey S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, they above and beyond helping you with any problem. They are fast and very kind."
I would highly recommend this dealer ship. I am in business as well and I always send my customers to them. I just talk about my experience and my customers want to know where I go. They are the best. Barbara S
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:57 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Keith S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and fair resolution"
The dealer provided an accurate assessment of the brake issue and provided satisfactory resolution. They covered the cost and lived up to their core corporate values. I would recommend their services to potential clients.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 02:15 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Anika R. on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality. "
Yes.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 08:45 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for allowing Bob Bell the privilege of servicing your car. We are striving for 5 Star reviews. If you have suggestions of improvements we can make, we would value your input.  Please feel free to reach out to me directly at the following email address: jwhelan@bobbell.com. My phone number is 410-766-3603 if you prefer a phone conversation. We hope we can exceed your expectations on your next visit.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
William M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and close to home."
Very helpful when a battery that was tested fell into a replace status. Quick Lane squeeze me in when they had a break. I purchased my Hyundai here in 2014. Thank you
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 03:14 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
James S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The level of service provided"
Completely satisfied with I receive at bob bell
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 01:20 AM
Jessica W. at Bob Bell Hyundai responded on 09/18/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome, friendly staff!"
Everyone here is so friendly and nice and my services are always done quickly! The only reason I don't come for regular maintenance is because I can get an oil change somewhere else cheaper. But, if my car needs any work, this is where I go!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 07:54 PM
Jessica W. at Bob Bell Hyundai responded on 09/15/2017

Thank you for putting your faith in us. We appreciate the 5 star review. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean"
Yes
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:42 AM
Jessica W. at Bob Bell Hyundai responded on 09/15/2017

Thank you for putting your faith in us. We appreciate the 5 star review. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No pressure"
Not my first purchase from this dealer
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 03:56 AM
Jessica W. at Bob Bell Hyundai responded on 09/14/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Susan E. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE DEPARTMENT"
They always do a great job! No complaints!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 03:03 PM
Jessica W. at Bob Bell Hyundai responded on 09/14/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Pamela J. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Very friendly techs and very clean waiting area, service completed in a timely manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 12:23 PM
Jessica W. at Bob Bell Hyundai responded on 09/14/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Linda C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I am very happy with the service received at Bob Bell.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:49 AM
Jessica W. at Bob Bell Hyundai responded on 09/14/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Theresa B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are very friendly."
Even with being over booked, the customer service was great!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 08:26 AM
Jessica W. at Bob Bell Hyundai responded on 09/14/2017

Thank you for your 5 star review it is much appreciated. Thank you for choosing Bob Bell for all your Hyundai repairs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
VINCENT D. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It took 20 minutes to get a battery for my key"
And the price was right
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:23 PM
Jessica W. at Bob Bell Hyundai responded on 09/13/2017

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Timely Service at Bob Bell Hyundai in Glen Burnie MD"
Very pleased with my service at Bob Bell Hyundai in Glen Burnie MD
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:19 PM
Jessica W. at Bob Bell Hyundai responded on 09/13/2017

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Joann B. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"see written review"
see written review
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 04:48 PM
Stephen K. at Bob Bell Hyundai responded on 09/13/2017

Thank you for allowing Bob Bell the privilege of servicing your vehicle. We are sorry that your visit was less than a great experience. We are striving for 5 Star reviews and hope we can exceed your expectations on your next visit. Please feel free to contact me directly at skopchinski@bobbell.com

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