ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
100% Would Recommend
99% Business Response
Latest Review about 9 hours ago
RICH W. on 09/22/2017
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"Oil Change"
As has historically been the case, for good scheduled service with a reasonable waiting time.
Vehicle: GMC Sierra 1500
Service Date: 09/19/2017
Review Created: 09/22/2017 03:44 PM
Bob C. at Bob's My Shop responded on 09/22/2017

Thank you very much Rich for your review we try to be very punctual thank you.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
KELLY B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"check up"
helpful people, made it easy, didn't tell me a bunch of stuff I didn't need
Vehicle: Volkswagen New Beetle Coupe
Service Date: 09/15/2017
Review Created: 09/22/2017 02:53 PM
Bob C. at Bob's My Shop responded on 09/22/2017

Thank you very much Kelly for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
JIM W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Truck Service"
Good service for a fare price.
Vehicle: Ford F-150
Service Date: 09/18/2017
Review Created: 09/21/2017 02:57 PM
Bob C. at Bob's My Shop responded on 09/21/2017

Thank you Jim for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
ROY M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
quick, honest service company, good people you can trust,
Vehicle: Chevrolet Tracker
Service Date: 09/19/2017
Review Created: 09/20/2017 06:25 AM
Bob C. at Bob's My Shop responded on 09/20/2017

Thank you so much Roy for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
PATRICIA C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Front axle seal"
Took my 2004 Chevy in for a leak I spotted on front axle. They called me to tell me I had a bad axle seal and what it would cost to fix it. I told them okay go ahead and do repair. Then I remembered having taken it to another shop and that was just done. I drove to shop to check the paperwork, yep! It was. They pulled my car down from the rack, didn't charge me.
Needless to say I took my car back to where it was done the first time and had it redone.
For sure next time I need any services, I'll be coming back to Bobs. Super friendly and professional people. Very accommodating. Thanks Bob and Debbie.
Vehicle: Chevrolet Suburban
Service Date: 09/18/2017
Review Created: 09/19/2017 11:02 PM
Bob C. at Bob's My Shop responded on 09/20/2017

 Thank you so much for your review Patricia and I'm really glad you remembered that you just haven't done. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
DEBORAH W. on 09/19/2017
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"Best people, Best car care!"
Bob's My Shop is reliable and honest. I love the environment. They make you feel at ease. I've been a customer for 3 years now!
Vehicle: Toyota Tercel
Service Date: 09/19/2017
Review Created: 09/19/2017 09:07 PM
Bob C. at Bob's My Shop responded on 09/19/2017

Thank you so much Deborah, we really appreciate you and your business. 😊 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Kyle N. on 09/19/2017
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Spoke with Tommi. She said the business took her in a same day appointment and her air conditioner works now.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/22/2017

Thank you Kyle

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
John R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the staff consists of really likeable people that get started on the job right away.
Vehicle: Dodge Dakota
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/22/2017

Thank you John

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
PAUL C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good job"
Going on a trip, Bobs got us in on short notice. Good job, fair price
Vehicle: Toyota Camry
Service Date: 09/18/2017
Review Created: 09/18/2017 08:09 PM
Bob C. at Bob's My Shop responded on 09/18/2017

Thank you very much Paul for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Marissa C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marissa said she went in to the business with questions and she left with all the answers that she needed.
Vehicle: Dodge Neon
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/21/2017

thank you Marissa

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
LISA H. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
I had them do a 25,000 mIle check on my car and my oil change. Everything cake back great. Very honest mechanics and someone you can trust your car with.
Vehicle: Kia Sorento
Service Date: 09/15/2017
Review Created: 09/17/2017 05:29 AM
Bob C. at Bob's My Shop responded on 09/17/2017

Thank you very much Lisa, we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
KATHY C. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Kindness, and knowledgeable!"
It was a pleasure coming in this morning, my Mini. Cooper left happy, and so did I.

Thank You All!
Vehicle: MINI Cooper Hardtop
Service Date: 09/15/2017
Review Created: 09/15/2017 08:10 PM
Bob C. at Bob's My Shop responded on 09/15/2017

Thank you Kathy for your review, we really appreciate it. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
SANDY S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Rocks!!"
Awesome service. Oil change and check tire pressure and it was taken in and completed in a very quick appt. In and out and very happy with the service I received.
Vehicle: Kia Sportage
Service Date: 09/14/2017
Review Created: 09/14/2017 08:56 PM
Bob C. at Bob's My Shop responded on 09/15/2017

Thank you very much Sandy for your review 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
TOM U. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast, friendly service.
Vehicle: Mazda Mazda6
Service Date: 09/12/2017
Review Created: 09/14/2017 07:58 PM
Bob C. at Bob's My Shop responded on 09/15/2017

Thank you very much Tom for your review, we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
TOM P. on 09/14/2017
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"Awesome service!"
Again, Bob's My Shop, you amaze me. This was a head scratcher of a problem and you never gave up ! You came up with the correct solution and recommendation to nail the problem! Again thank you for making my car run like a top! My hat's off to you!
Vehicle: Jeep Grand Cherokee
Service Date: 09/12/2017
Review Created: 09/14/2017 09:27 AM
Bob C. at Bob's My Shop responded on 09/14/2017

Thank you so much for your review Tom, we really appreciate you and your business.. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Faye M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Faye said this business was good. Her vehicle runs well.
Vehicle: Dodge Stratus
Category: Service
Service Date: 09/06/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/15/2017

Thank you very much Faye 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
DOROTHY N. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great cumtomer service"
I have taken my car into Bob's two times now. Fast service and they take the time to explain what needs to be done.
Prices Are very reasonable.
Vehicle: Toyota RAV4
Service Date: 09/11/2017
Review Created: 09/13/2017 10:45 AM
Bob C. at Bob's My Shop responded on 09/13/2017

Thank you very much Dorothy for your review,  we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Joanne P. on 09/12/2017
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Joanne said this business was efficient. The staff told her exactly what was wrong with her vehicle and they let her know how much it would cost.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/13/2017

Thank you Joanne 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Shirley C. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shirley said she needed to get a second opinion on her vehicle. The last place she had visited told her that she would need to get a new transmission. The business was extremely honest and really reliable. They were fantastic and prompt.
Vehicle: Buick Century
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/12/2017

Thank you Shirley 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Kevin P. on 09/11/2017
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Kevin said the staff came highly recommended by his cousin Thomas Joseph Powers. They met all of his expectations. He cannot say enough about their service and quality of work. They were efficient, quick and professional. They had good prices.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 09/12/2017

Thank you Kevin 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
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