Bob's Service Center


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1151 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.1428571/5Overall Rating 2.1428571/5rating 2.1428571rating 2.1428571rating 2.1428571
97% Would Recommend
Latest Review 6 days ago
Rick D. on 03/18/2017
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"Thanks again"
The requested work was done quickly, thoroughly, and reasonably billed - I have come to expect excellent service from Bob's.
Vehicle: Jeep Liberty
Service Date: 03/16/2017
Review Created: 03/18/2017 05:10 AM
Jim M. on 03/15/2017
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"Brakes"
The repair was done quickly, no long wait for parts this time, and they were pretty close to their original quote.
Vehicle: Volkswagen Touareg
Service Date: 03/11/2017
Review Created: 03/15/2017 09:38 AM
Mark H. on 03/15/2017
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Mark said the service provided by this business was great. It was the best he experienced.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 03/14/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Melvin H. on 03/15/2017
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Melvin said they were great. His vehicle had a problem and they got back to him in a couple of hours.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/14/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Mona B. on 03/11/2017
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Mona said they were very helpful, polite, and professional. They started the service on time. The service was great. She would definitely go back to them.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/12/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
John K. on 03/11/2017
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John said they paid attention to detail. Their response to the problem was quality.
Vehicle: Lexus RX 350
Category: Service
Service Date: 03/09/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Brandon A. on 03/11/2017
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Brandon said they did a great job and he really appreciates all of their help.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 02/12/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Stephen G. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hg"
Bob's is always efficient, friendly, professional and flexible.
Vehicle: Honda CR-V
Service Date: 03/09/2017
Review Created: 03/10/2017 09:46 AM
Steve K. on 03/10/2017
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"Friendly, quick and timely "
Good friendly place
Vehicle: Honda CR-V
Service Date: 03/09/2017
Review Created: 03/10/2017 03:26 AM
Robert T. on 03/09/2017
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Robert said the service provided by this business was good.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/17/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Judy P. on 03/08/2017
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"inspection"
Very satisfied. Appreciate the reminder emails for my inspection due date.
Vehicle: Honda CR-V
Service Date: 03/07/2017
Review Created: 03/08/2017 01:50 PM
Timothy M. on 03/07/2017
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Timothy said this business was good and it had a pleasant environment. He appreciated getting his vehicle in on time.
Vehicle: Honda Civic
Category: Service
Service Date: 03/02/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Jim M. on 03/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Appointment kept as arranged. "
They did an inspection in a timely manner, very professionally done, from start to finish.
Vehicle: Mercedes-Benz C300
Service Date: 03/02/2017
Review Created: 03/06/2017 12:09 PM
Larry F. on 03/05/2017
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"Dependable service."
Always treated fairly at Bob's. Very honest business.
Vehicle: Ford Taurus
Service Date: 03/03/2017
Review Created: 03/05/2017 12:28 PM
Jill G. on 03/04/2017
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"Experienced and knowledgeable"
Always a positive experience. Thank you.
Vehicle: Subaru Forester
Service Date: 03/03/2017
Review Created: 03/04/2017 03:28 PM
Daniel G. on 03/04/2017
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"consistent"
This is an honest shop that does good work. They just expanded their waiting area. It's not dealership quality but it's now a place where you could comfortablely spend an hour or 2. They are prompt and expect you to be too, which is very fair. My only complaint with the current visit was they did not offer me a choice of parts quality. I've had a lot of issues with cheap aftermarket brake parts with the salt and cold. Hopefully they used good parts this time. I notice they mention a 2 year warranty now on the receipt- if true, that's amazing. Be sure to use your AAA card for a 10% discount- pays for the membership with 1 or 2 repairs.
Vehicle: Lexus GS 350
Service Date: 03/03/2017
Review Created: 03/04/2017 08:17 AM
Harry D. on 03/04/2017
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"Quick and friendly service/improved waiting area"
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Vehicle: Honda Accord
Service Date: 03/01/2017
Review Created: 03/04/2017 07:31 AM
Jennie A. on 03/03/2017
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"Bob's has constancy and presence, and they fix my car pretty well too!"
I have an older car and it has needed some pretty extensive work over the past year and Bob's has been there to do the work. I hope they are always there for me!
Vehicle: Honda Civic
Service Date: 03/01/2017
Review Created: 03/03/2017 01:03 PM
Sonia S. on 03/03/2017
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"A Happy Customer "
Everyone at Bob's is friendly and personable. I have always felt as though they know their craft and have my best interests in mind.
Vehicle: Chevrolet Silverado
Service Date: 03/01/2017
Review Created: 03/03/2017 05:06 AM
Dale A. on 03/02/2017
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Dale said they are a good bunch of guys. They know what they are doing. They are convenient and quick.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/26/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1151 in total