Bob's Service Center


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1080 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.1428571/5Overall Rating 2.1428571/5rating 2.1428571rating 2.1428571rating 2.1428571
97% Would Recommend
Latest Review 3 days ago
Patti O. on 12/05/2016
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"Service"
Timely, courteous, friendly, welcoming, priced right (or lower) than the competition.
Vehicle: Hyundai Elantra GT
Service Date: 11/19/2016
Review Created: 12/05/2016 07:22 AM
Stephen G. on 12/02/2016
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"Winter Tires"
As always, the service was great! Got in on time. Got done what I wanted. AAA discount was a bonus! Thanks.
Vehicle: Toyota Tacoma
Service Date: 11/09/2016
Review Created: 12/02/2016 11:10 AM
Peggy W. on 12/02/2016
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"State Inspection to include new tires."
Very pleased with the work. Do have a question thought......my wife works at the VA so we are of the impression that we get 10% off of our bill. My total bill was about $620, and we only got about $8 off......Please clarify why the discount was not around $60. Thanks
Vehicle: Saturn Vue
Service Date: 11/09/2016
Review Created: 12/02/2016 08:21 AM
Mary M. on 12/02/2016
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"Nice people and on Schedule!"
The few times we've needed Bob's whether it has been for road service or inspections we've had great service.
Vehicle: Subaru Outback
Service Date: 11/13/2016
Review Created: 12/02/2016 06:45 AM
Norman W. on 12/02/2016
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"Friendly, great service !"
Absolutely !!
Vehicle: Volvo
Service Date: 11/06/2016
Review Created: 12/02/2016 05:43 AM
Eric M. on 12/02/2016
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"Considerate staff"
Bob's is being completely modernized with an expansive waiting room soon to be open. In the interim the staff is going above and beyond to make the temporary waiting room comfortable. This action is consistent with an ongoing drive to satisfy their customers.
Vehicle: Honda CR-V
Service Date: 11/06/2016
Review Created: 12/02/2016 04:36 AM
Stephane G. on 10/22/2016
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Stephane said the business did what they said they were going to. They were efficient and had good service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 09/11/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Bob P. at Bob's Service Center responded on 10/24/2016

Thanks Stephane for taking the time to respond to our review request.

Bob Perkins

Gayle O. on 09/30/2016
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"Service"
Bob and his staff always go out of their way to provide good advice on car care, appointments are always kept, mechanics are very knowledgeable--all in all, just the kind of service qualities that continue to earn this company an A+ rating.
Vehicle: Pontiac Vibe
Service Date: 09/11/2016
Review Created: 09/30/2016 01:20 PM
Robert G. on 09/28/2016
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Robert said they were the best.
Vehicle: Dodge Magnum
Category: Service
Service Date: 08/14/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Cynthia B. on 09/27/2016
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Cynthia said the business does a great job. She's very happy with them and she appreciated their work.
Vehicle: Buick LeSabre
Category: Service
Service Date: 08/14/2016
Review Created: 09/27/2016
This review was collected via phone interview by Customer Research Inc.
Andrea P. on 09/24/2016
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"Great customer service"
I always feel like I'm in good hands at Bob's Service Center. I get courteous and reliable service; always on time with appointments.
Vehicle: Chrysler PT Cruiser
Service Date: 08/28/2016
Review Created: 09/24/2016 03:42 AM
April L. on 09/24/2016
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April said the business was very quick, efficient, friendly and they asked about the AAA discount. They paid attention to the fact that she had her toddler with her and they serviced her vehicle accordingly.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 09/02/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Joshua L. on 09/24/2016
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Joshua said they were incredibly thorough, and helped him with his registration. They went above, and beyond to make the process very easy.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 08/31/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
William N. on 09/21/2016
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William said no one is perfect.
Vehicle: Nissan Leaf
Category: Service
Service Date: 09/14/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Bob P. at Bob's Service Center responded on 09/21/2016

Thanks Mr. Nartowicz and you're absoutely right, NO ONE is perfect but we will continue to give it our best shot.
Bob Perkins

Timothy M. on 09/17/2016
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Timothy said he liked the business because he has been going to them for a long time and he knows Bob. He also said they always do a good job and they are an honest business.
Vehicle: Honda Element
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Cody F. on 09/17/2016
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Cody said he received good service.
Vehicle: Chevrolet Captiva Sport
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Amanda P. on 09/16/2016
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"Give me a brake"
Fixed my brakes and inspected my car. Twice. Great guys. Trustworthy.
Vehicle: Honda Civic
Service Date: 09/02/2016
Review Created: 09/16/2016 05:51 AM
Bob P. at Bob's Service Center responded on 09/16/2016

Thank-You very much Amanda for the kind words

Bob Perkins

Patti O. on 09/14/2016
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"Service"
Quality work. on time work. friendly employees.
Vehicle: Hyundai Elantra GT
Service Date: 09/11/2016
Review Created: 09/14/2016 03:01 PM
Bob P. at Bob's Service Center responded on 09/14/2016

Aww shucks Patti, Thank-You.

Bob Perkins

Eric M. on 09/13/2016
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"Knowledgeable staff"
Ask them a question and they'll gladly answer. Would have been five stars but they were under construction without an enclosed waiting room.
Vehicle: Subaru Legacy
Service Date: 09/11/2016
Review Created: 09/13/2016 03:55 AM
Bob P. at Bob's Service Center responded on 09/14/2016

Thank-You Eric. Hopefully the next tme you're in, our new waiting area wil be finished.  :)

Barney D. on 09/12/2016
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"Never a problem car repair"
Service is prompt and excellent. In the many years I've taken my cars in for routine maintenance and needed repairs I have never had a problem.
Vehicle: Subaru Forester
Service Date: 08/21/2016
Review Created: 09/12/2016 05:35 AM
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