Bob's Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1177 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.1428571/5Overall Rating 2.1428571/5rating 2.1428571rating 2.1428571rating 2.1428571
97% Would Recommend
Latest Review 3 days ago
Erin S. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erin said she really appreciates that they have helped her out consistently over the years and they are the best.
Vehicle: Saab 9-3
Category: Service
Service Date: 04/18/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Jean M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service."
The service provided was professional and competent. I appreciated the online sceduling which was easy. When I forgot my AAA card they called the company for me so that I could still get my discount, so customer service is excellent. The new waiting area is comfortable with a flatscreen tv and free wifi.
Vehicle: Honda CR-V
Service Date: 04/24/2017
Review Created: 04/26/2017 06:10 AM
Andrew L. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highly recommended "
Been going here for years. New addition provides a comfortable waiting area. Fast, efficient, knowledgeable.
Vehicle: Subaru Forester
Service Date: 04/24/2017
Review Created: 04/26/2017 04:16 AM
David C. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied with service"
The mechanical abilities of the mechanics, the fair charges for service and the friendly people makes Bob's maybe one of the best places in the area to take your vehicle. Now with the new comfortable front desk and waiting area, it's even better.
Vehicle: Toyota Camry
Service Date: 04/24/2017
Review Created: 04/25/2017 11:54 AM
Larry F. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A garage that you can trust."
I have complete faith in the quality of service at Bob's.
Vehicle: Ford Taurus
Service Date: 04/23/2017
Review Created: 04/25/2017 09:10 AM
Norman W. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service ! They seem to aim to please the customer and that does not always happen these days."
Wonderful service center !!
Vehicle: Volvo
Service Date: 04/24/2017
Review Created: 04/25/2017 05:14 AM
Jennifer B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind and Thoughtful Assistance"
When my car needed to be towed, they came quickly and were able to help. On another occasion they provided thoughtful recommendations and serviced my vehicle in a timely manner.
Vehicle: Subaru Forester
Service Date: 04/07/2017
Review Created: 04/21/2017 05:36 AM
Raymond F. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
They continue to perform well. Great place to do business with
Vehicle: Ford Mustang
Service Date: 04/18/2017
Review Created: 04/20/2017 07:48 AM
Hannah C. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful atmosphere and customer service!"
I got here to an appointment I had made. They were great company while I waited to get my oil changed and didn't have to wait long. I will be back here for my inspection, etc.
Vehicle: Subaru Impreza
Service Date: 04/18/2017
Review Created: 04/20/2017 06:09 AM
Emily S. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, professional"
Clean, professional atmosphere. Friendly personnel
Vehicle: Volvo 240
Service Date: 04/11/2017
Review Created: 04/20/2017 04:35 AM
Susan L. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service. Treat customers like family. "
I was not given the 10% discount. My husband took my AAA card and I did not have my VA ID card. I guess I thought for the two years I have been using your services with those I might have been given an exception. It's no big deal, I know the staff was doing the appropriate checks for the discount. I have recommended a friend who was going all the way to Rutland for her tire change to use your services and she scheduled an appointment.
Vehicle: Ford F-150
Service Date: 04/18/2017
Review Created: 04/19/2017 04:14 AM
Bob P. at Bob's Service Center responded on 04/19/2017

Hi Susan and thanks for the 5 star review and recommending our services to a friend. I looked up your invoice and it appears that we did give you the AAA discount. I'll give you a call to confirm.
Thanks,
Bob

Bruce S. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said he was able to get service on his vehicle at this business with no appointment. They did exactly what he wanted, and they were timely.
Vehicle: Chrysler 200
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Ernest S. on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great staff, quick, courteous"
very satisfied, fast,well done
Vehicle: Nissan Sentra
Service Date: 03/17/2017
Review Created: 04/13/2017 10:18 AM
Jennie A. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob's is the place that is dependable..."
Last week I broke down and needed a tow. Bob's was there and had my repairs done two days sooner than expected.
Vehicle: Honda Civic
Service Date: 04/11/2017
Review Created: 04/12/2017 04:10 AM
Craig S. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said they're very delightful. He had an appointment and it was kept. They were friendly and personable. They kept him informed on an unexpected problem and they repaired it immediately. He's happy.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/24/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Bob P. at Bob's Service Center responded on 04/13/2017

Thank you very much Craig.

Bob Perkins 

Amy C. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"inspection, as expected"
I'm glad to have found Bob's as a local alternative. Clean and friendly service, always a plus!
Vehicle: Subaru Impreza
Service Date: 04/03/2017
Review Created: 04/10/2017 02:11 AM
Bob P. at Bob's Service Center responded on 04/11/2017

Thank-You Amy for the kind review.

Bob

Roland F. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roland said the service was quick.
Vehicle: Nissan Frontier
Category: Service
Service Date: 03/25/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Daniel F. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly
Helpful ad flexible
Seem honest
Vehicle: Ford Focus
Service Date: 04/07/2017
Review Created: 04/08/2017 04:13 AM
Bob P. at Bob's Service Center responded on 04/09/2017

 Thanks Daniel

Massa N. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Massa said the business was quick. They explained everything. The staff seemed to know what they are doing.
Vehicle: Chrysler
Category: Service
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service, easy scheduling. Good pricing.
Vehicle: Honda CR-V
Service Date: 04/05/2017
Review Created: 04/06/2017 11:44 AM
Displaying Review 1 - 20 of 1177 in total