Borchers Auto Services


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

315 Reviews

99% Would Recommend
Latest Review 1 day ago
Edward A. on 03/23/2017
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"Hyundai Services and Borchers"
I have recommended Borchers after the excellent service I received on January 24th. I awoke to find a dead battery. Called the Hyundai dealership, explained my dilemma. When I have need of service I have always returned to the dealership. Because of the " Hyundai Assurance Policy"? policy. I was told I should set up an appointment for the middle of the next week as they were quite busy. I explained that I had always had my car serviced with them since I purchased it in 2009. It should only take 15 minutes at the most to put in a new battery. If I had the battery I could do it myself. I am retired and worked in customer service for 25 years. Even at my suggesting that I am not a "line jumper" but someone at the service desk should be able to resolve the problem without any inconvenience to their mechanic staff. They held fast to the "appointment" theory. It left me no other options. I called Hyundai road service and they were great even though my coverage had lapsed. They set up a tow service for me, "local to my area". It was Borchers Auto. They apprised me with updates as to when the service would arrive over the next 15 minutes. They said it would arrive within the hour. It arrived within in 45 minutes. Borchers called me during the wait with updates. When the tow was leaving their place of business, and just before they arrived (15 minutes earlier than the hour promised). I was treated well by Borchers customer service and they installed the new battery and I was out of there in 20 minutes. The experience speaks well of Hyundai road services and their partnership with Borchers. Not so much with the Hyundai dealership of Turnersville. I bought the battery from Borchers and the tow service cost. It is amazing to me what a little common sense can be used to resolve the problem. I have now discovered a new source for my mechanical problems because of this experience. It has shaken my confidence in the Hyundai dealership after all the years I have had dealing with them. Compliments to the Hyundai roadside service and partnership with Borchers.

Ed Agnew
13 Birch Hollow Lane
Sicklerville, NJ 08081
Vehicle: Hyundai Elantra
Service Date: 02/24/2017
Review Created: 03/23/2017 03:59 AM
Kevin P. on 03/22/2017
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Kevin said he called and this business got him right in. He did not have any problems.
Vehicle: Ford Edge
Category: Service
Service Date: 03/20/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Diana P. on 02/22/2017
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"Family, Service and Pricing"
Borchers is a family oriented business. They are sincere, reliable folks who service our comminity with reasonable good honest rates. Their quality of work is impeccable. It all speaks for itself and they treat you like family! I'm always a very happy customer when I pull away knowing Borcher's did a great job on my car and I can have peace of mind that I didnt't get ripped off!!! Love Borchers, Diana Pennington, Blackwood N.J.
Vehicle: Lincoln MKX
Service Date: 02/17/2017
Review Created: 02/22/2017 07:11 PM
Barbara K. on 02/21/2017
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Barbara said this business did the job.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/14/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Robert P. on 01/29/2017
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"Very honest and trustworthy "
Had a great experience with Matt the mechanic. Kept me updated on cost and status of the work I was having done. My truck is running great. Highly recommend this business!
Vehicle: GMC Pickup
Service Date: 12/15/2016
Review Created: 01/29/2017 07:31 PM
Annamarie K. on 01/18/2017
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Annamarie said they help her out whenever she needs it and they drop her off and pick her up too.
Vehicle: GMC Pickup
Category: Service
Service Date: 12/28/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Ethan W. on 01/18/2017
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Ethan said the business did a great job, and they were very honest. Everyone was very friendly, and they finished promptly.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/10/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 01/11/2017
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Bill said his vehicle is running well. They really went above and beyond for him. The business came out and towed his vehicle. They found the issue, came back and got him. He stated it was a lot of running around but the employees did really well.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/30/2016
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Edward B. on 01/05/2017
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"Always pleasant and courteous."
We did not have an appointment but took the car in because we had some trouble. Everyone was friendly and helpful. They looked at the car and did the necessary repairs. We are very pleased with the way we were treated and the problem handled. Thank you to the team at Borchers.
Vehicle: Nissan Altima
Service Date: 01/02/2017
Review Created: 01/05/2017 01:42 PM
Todd O. on 01/05/2017
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"For good service...."
As always...Borcher's comes thru. My husband had decided to change the car radio himself and ran into a small problem. Took it to Borchers and they said - No, problem. Was done in a day!
Vehicle: Nissan Pathfinder
Service Date: 01/03/2017
Review Created: 01/05/2017 07:31 AM
John M. on 01/03/2017
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"where i take my vehicle"
reliablle,dependable,friendly
Vehicle: Toyota Tacoma
Service Date: 12/29/2016
Review Created: 01/03/2017 07:59 AM
Lynne M. on 12/31/2016
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"Oil change "
Efficient, genuine and excellent service! N
Vehicle: Honda Accord
Service Date: 12/29/2016
Review Created: 12/31/2016 10:47 AM
Dominique R. on 12/27/2016
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Dominque said the business was very friendly toward him and they helped him greatly. He had very little knowledge of what was going on with the vehicle and they were very clear and concise.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 12/16/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Pat O. on 12/23/2016
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Pat said this business has always been courteous and helpful.
Vehicle: Ford Focus
Category: Service
Service Date: 12/19/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
John K. on 12/20/2016
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Spokes with John's brother. He said he is a long time customer.
Vehicle: Nissan Rogue
Category: Service
Service Date: 12/15/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Joe E. on 12/16/2016
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Joe said the business is great and he loves the staff. They are always reliable and they can schedule him in pretty quickly.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/05/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Bryant N. on 12/15/2016
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Bryant said he had no problems with this business.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Todd O. on 12/05/2016
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"Always a place to rely on"
I have been taking my 1995 Jeep to Borcher's for years and will continue to do so as long as my Jeep hangs in there. As always friendly and quick service.
Vehicle: Jeep Wrangler
Service Date: 12/01/2016
Review Created: 12/05/2016 08:56 AM
Walter D. on 11/20/2016
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"easy to get an appointment"
Fast efficient service
Vehicle: Dodge Nitro
Service Date: 11/16/2016
Review Created: 11/20/2016 06:15 AM
Edward B. on 10/20/2016
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"Check up"
I was having a problem with the car. My husband and I took it in to Borchers, we were worried cause we did not have an appointment. They said it was not a problem. Matt was able to fix the car and give it back to us before I had to go to work. We were relieved and happy. Thank you Matt and Team.
Vehicle: Nissan Altima
Service Date: 10/17/2016
Review Created: 10/20/2016 07:05 AM
Displaying Review 1 - 20 of 315 in total