Brake Stop and Auto Repair


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

125 Reviews

98% Would Recommend
Latest Review 7 days ago
ALISHA K. on 08/11/2017
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"Great customer service. Fast and efficient."
I had such a great experience. I can not remember the owner's brothers name (Eddie?) but it was my first time there and it was soooo amazing. Fast and efficient. Took 45 minutes. Right in the middle of downtown Little Italy. Close to great restaurants, my favorite art store, Blick, and the dog park so I could let my dog play! Great overall customer service.
Vehicle: Toyota 4Runner
Service Date: 08/07/2017
Review Created: 08/11/2017 07:34 AM
TAMMY M. on 08/07/2017
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"Brakes"
Always friendly, prices can't be beat!
Vehicle: Kia Sorento
Service Date: 08/05/2017
Review Created: 08/07/2017 09:02 AM
ELSPETH M. on 08/03/2017
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"First time visit"
Quick, friendly, honest, and excellent service!
Vehicle: Dodge Avenger
Service Date: 07/28/2017
Review Created: 08/03/2017 11:34 AM
SAM K. on 08/02/2017
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"Honesty And Integrity"
From the management to the mechanics Brake Stop is A plus!
Vehicle: Oldsmobile Cutlass Ciera
Service Date: 07/31/2017
Review Created: 08/02/2017 12:04 PM
Ashley V. on 07/31/2017
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Ashley said the staff was really great. They were really quick about getting her vehicle in and out and they explained everything.
Vehicle: Kia Optima
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian M. on 07/29/2017
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Brian said he felt he got good service at the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/25/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 07/26/2017
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David said Ernie was very helpful, friendly, informative and communicative.
Vehicle: Honda Civic
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike G. on 07/21/2017
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Mike said this business has good customer service. They are quick, and they have reasonable pricing.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/30/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Katie F. on 07/18/2017
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Katie said the employees at this business were very friendly.
Vehicle: Scion tC
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 07/18/2017
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William said this business did excellent work. They did what needed to be done without selling him stuff he did not need. They were very honest and the work was great.
Vehicle: Honda Accord
Category: Service
Service Date: 07/10/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
KARLA S. on 07/12/2017
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"Service excellence"
This team always goes the extra mile to assure that everything is in perfect order when your car is returned to you. No matter how difficult the situation they do not give up until the customer is completely satisfied. Ernie and Alphonso are to be commended for a job well done
Vehicle: Jeep Commander
Service Date: 06/19/2017
Review Created: 07/12/2017 09:01 PM
Robert P. on 07/12/2017
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Spoke with Diana. She said service provided by this business is always great.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/03/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Loren W. on 07/12/2017
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Loren said this business was very helpful and he trusted them. He would like to thank them very much and they did a nice job.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 07/03/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
SAM K. on 06/30/2017
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"Great Service "
I am always pleased by the service and integrity that I receive from Brake Stop!
Vehicle: Oldsmobile Cutlass Ciera
Service Date: 06/28/2017
Review Created: 06/30/2017 11:19 AM
Faustino A. on 06/30/2017
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Faustino said this business was helpful and they pointed out details of work that needed to be done on his vehicle. He said they are dedicated to their job and did not pressure him into getting extra work done. They just told him he should get the work done soon.
Vehicle: Mazda 3
Category: Service
Service Date: 06/15/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Edward H. on 06/30/2017
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Edward said they were timely and also very efficient.
Vehicle: Dodge Charger
Category: Service
Service Date: 06/01/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 06/27/2017
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David said he would recommend this business for service.
Vehicle: Audi A3
Category: Service
Service Date: 06/24/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Ernestina S. on 06/27/2017
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Ernestina said she received a coupon in the mail for a free brake inspection. She went there with the coupon, and they charged her $69 to check the brakes. She had an appointment at 9 am. She stated she got there at 9:02 am and they had put someone else in front of her, which made her feel quite uncomfortable. They took off the tires to check the brakes, and it took them 2 hours before they called to tell her the inspection was done. She was given an estimate of $900 to fix the brakes, even though the coupon said $119 for a brake job. She stated this seemed like a rip off, so she decided not to get the work done there. It was not a good experience at all but at least the guy who helped her was nice, cordial, and respectful.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 06/24/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Al G. on 06/24/2017
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Al said the service at this business was good and he likes dealing with them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Vaughn B. on 06/20/2017
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Vaughn said it was great and Ernie was very helpful. The vehicle is running well.
Vehicle: Honda Fit
Category: Service
Service Date: 06/14/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 125 in total