The facilities are nice and clean, most of the people are friendly, but I have taken my relatively new car (2015 Hyundai Sonata Limited purchased Sept 1, 2014) to the service center twice for the same concern and the issue has still not been resolved. I have had a Hyundai of some sort for almost 10 years and have never experienced the type repeat issues I am dealing with now. I have yet another appointment scheduled for this weekend. Hopefully, they will finally resolve the issue. Love the car, strongly dislike that one issue cannot be fixed. Though I would love to recommend this place, I cannot since my own issue had not be resolved as of yet.

Not Recommended

LUIS M., service manager from Braman Hyundai responded on 01/09/2015 07:38 AM

Good Afternoon Mr. Reid.
We are contacting our field service engineer to see if there is any thing we can do about the bass from your speaker rattling your door panel. If you would like to come in on Wednesday the 21st. I can have the representatives from Hyundai look at the vehicle with you . Please call me to confirm. 305-571-1200 ext. 2204

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

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