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Firestone of Downers Grove

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(419 Reviews)
84
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

Firestone of Downers Grove takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment Firestone of Downers Grove takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(331) 777-2989

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
1000 75th St Downers Grove, IL 60516
Firestone of Downers Grove's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(419 Reviews)

JJ
gravatar
Jessie J.
Westmont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Awesome service
I super appreciate how open and explanatory they were at the store! I’ll definitely be back!
Service Coupons and Posts
🛠️🔧 Quick fix, happy drive! We’re thrilled to hear you had a speedy experience with us. Just like a tire, we're always here to keep you rolling smoothly! 🚗💨 #FirestoneDownersGrove #TireTroublesNoMore
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🚗💨 Thanks for the shout-out! We pride ourselves on speedy service that gets you back on the road in no time. Fast doesn't mean rushed; we aim for top-notch quality every time! #SpeedyService #FirestoneFamily
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🚗✨ We’re thrilled to hear you enjoyed our excellent, professional, and friendly service! Sounds like your ride got a full spa treatment with those struts and shocks! Thanks for the recommendation! #AutoCare #5StarService
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Thanks for the kind words! We're thrilled to keep Windstar running smoothly—fast oil changes and great prices are our jam! 🚗💨 Can't wait to see you next time for another tune-up. Remember, we’re just a pit stop away! #OilChangeExperts #CarCare
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Thank you for the awesome feedback! 🚗 We're thrilled our team could get you in and out without a hitch. It's all about making your ride smoother! Looking forward to seeing you again. #FirestoneFamily #QuickService
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We're thrilled to hear about your positive experience! 😄 Our team loves treating customers like family, and we promise no scare tactics here—just honest service. 🚗💨 Thank you for trusting us with your car! #FamilyValues #AutoCare
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We're thrilled to hear you've been part of our Firestone family for years! 🚗✨ Our team loves keeping your ride in top shape. Thanks for the kind words—you're the real MVP! 🌟 #CustomerAppreciation #DriveHappy
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We're thrilled to hear that our loyal customer appreciates our years of service! 🚗✨ Your trust keeps our engines running! Thanks for being part of the Firestone family! 🌟 #CustomerAppreciation #AutoCareExcellence
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We're thrilled to hear you had a smooth experience with our team! 🌟 Starting your day with us is the best way to roll—just like your tires! 🚗 Thanks for the shoutout! #CustomerService #FirestoneFamily
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🚗✨ Speedy tire service with a price that won't knock your socks off! We're thrilled to keep you rolling smoothly without emptying your wallet. Thanks for choosing us for your auto needs! 🚙💨 #FirestoneDownersGrove #TireMagic
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Thanks for the thumbs up! 👍 We’re thrilled you had a great experience with us. At Firestone of Downers Grove, we aim to keep your ride smooth and your smile wider! 🚗💨 #CustomerAppreciation #FirestoneFamily
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We're thrilled to hear that our owner left a great impression! 🎉 We always aim to steer you in the right direction! 😄 Thanks for the kind words and support! #CustomerAppreciation #FirestoneFamily
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🎉 Thanks for the 5-star rating, Ora! We're glad you had an excellent experience with us at Firestone of Downers Grove. Your support means a lot! 🔥🚗 #CustomerAppreciation #FirestoneFamily
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Thanks for the 5-star review! 🌟 We're thrilled to hear you had a great experience at Firestone. We'll keep the high-quality service coming your way! 👌 #CustomerAppreciation #FiveStarService
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Thanks for the 5-star love! 🌟 We're thrilled to hear your experience was top-notch. Our team aims to make every visit smooth and pleasant! #CustomerSatisfaction #QualityService
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Thanks for the 5-star review, Joseph! We're glad we could fix your tire and get you back on the road. See you next time! 🚗🔧 #CustomerSatisfaction #FirestoneFamily
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Thanks for the stellar review! 🌟 We're thrilled to hear about your consistently pleasant experience with our friendly staff and excellent customer care. We appreciate your support! #CustomerSatisfaction #FirestoneDownersGrove
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Thanks for the 5-star review, Ed! 🌟 We're thrilled to hear that you had a positive experience with us and that we could get your SUV back on the road quickly. We can't wait to see you again! #CustomerSatisfaction #AutoRepair
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Hey there! 🚗 We're thrilled to hear that you had a great experience with us! Our team is always here to keep your car running smoothly. Thanks for the awesome feedback! #CustomerSatisfaction #CarCare
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Thanks for the 5-star rating, Ray! We're glad you found our team nice. It's our pleasure to keep your wheels rolling smoothly. See you next time! 🚗🔧 #HappyCustomers #FirestoneDownersGrove
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We're thrilled to hear that you had a great experience at our store, Jessie! 🎉 Your kind words mean the world to us, and we can't wait to welcome you back! #CustomerAppreciation #FiveStarReview
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Thanks for the awesome review, Eugene! 🌟 We're glad to have you as a loyal customer and appreciate your kind words. We'll keep providing top-notch service! #CustomerAppreciation #FiveStarReview
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Thanks for the 5-star review, Peter! 🌟 We're thrilled to hear that we could get you back on the road in record time. 🚗 Our team appreciates your support! #CustomerSatisfaction #FirestoneDownersGrove
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Thank you for the 5-star review, Tatiana! 🌟 We're glad to hear that you had a great experience at Firestone of Downers Grove. We appreciate your support! #CustomerSatisfaction #FirestoneDownersGrove
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Thanks for the 5-star love, Harry! 🌟 We're thrilled to hear you had a great experience with us. Let us know if you need anything else! #HappyCustomers #FirestoneFamily
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Thanks for the 5 stars, Paula! 💫 We're thrilled to hear you had a great experience with our team. We'll always be here to get you back on the road in no time! 🚗 #CustomerSatisfaction #TopNotchService
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Thank you for the 5-star review, Malcolm! 🌟 We're glad to hear you felt at home with us. We aim to deliver top-notch service with a smile. Your trust means the world to us! #CustomerSatisfaction #ProfessionalService
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Thanks for the 5-star review! We're thrilled to be your go-to mechanic shop. Your recommendation means the world to us! 🚗🛠️ #CustomerAppreciation #CarCare
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🔥 Thanks for choosing Firestone of Downers Grove, Dan! Quentin and the team are delighted to hear your feedback. We look forward to serving you again! #CustomerSatisfaction #FirestoneLove
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🎉 Thanks for the stellar review, Christine! We're thrilled to have made your experience a 5-star one. We appreciate your support and can't wait to have you back for more top-notch service! #CustomerAppreciation #FirestoneFamily
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Thanks for revving up our day with your 5-star review, Greg! 🚗🌟 We're thrilled to have provided you with a quick and reliable service. Your support means the world to us! #CustomerAppreciation #FirestoneDownersGrove
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🌟🌟🌟🌟🌟 Thank you for the kind words! We are thrilled to be your top Firestone dealer! 🚗✨ #Firestone #DownersGrove #BestDealer
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🌟🌟🌟🌟🌟 Thank you for the kind words! Quentin truly went above and beyond to provide exceptional service. We're grateful for your trust and are thrilled to have you as a valued customer. 🙌🚗 #CustomerAppreciation #TopNotchService #FirestoneDown
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🌟 Thank you for the fantastic review, Charlie! We're thrilled that our team could quickly identify the issue and provide a smooth pump replacement. 🚗💨 We greatly appreciate your support! #CustomerSatisfaction #AutoRepair #DownersGrove
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Thank you for choosing Firestone of Downers Grove for your car service! We're thrilled to have earned your trust and look forward to serving you again in the future. ⭐️⭐️⭐️⭐️⭐️ #CustomerAppreciation #FirestoneOfDownersGrove #CarService
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Thank you for your kind words, Jonche! 🤩 We're so glad you had a great experience with us at Firestone of Downers Grove. #Firestone #DownersGrove
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Thank you for your review, Christine! 🤗 We're glad we could help get your car back on the road. #Firestone #DownersGrove #AutoRepair 🚗🔧
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Thank you for the kind words, Pearlann! 🤗 We are so glad to hear that you and your car are both happy! 🚗 #DownersGrove #Firestone #HappyCustomer 🌟🌟🌟
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Thanks for the kind words, Li! 🤩 We're so glad Quentin was able to help you out. #FirestoneOfDownersGrove #DownersGrove #CustomerService
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Thanks for the great review, Tim! 🤩 We're glad to hear that our service was quick and efficient. #DownersGrove #Firestone #Service #HappyCustomer 🤗
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Thank you for your kind words, Deborah! 🤗 We're so glad you had a great experience with us at Firestone of Downers Grove. #HappyCustomer #DownersGrove
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We're glad to hear you had a great experience, Nick! 🤗 We take pride in providing quality service and appreciate your kind words. Thanks for choosing Firestone of Downers Grove! #Firestone #DownersGrove #QualityService
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👍🏼 Quentin was great! He kept me in the loop and got the job done. #DownersGrove #CustomerService #RepairProcess 🤩
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Thanks for the kind words, Alison! 🤩 We're so glad you had a great experience with us. #DownersGrove #Firestone #HappyCustomers
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👍🏼🤩 #DownersGrove Great service, no complaints! 🤩👍🏼 #DownersGrove
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👍🏼 #DoMore #BeMore 💪🏼 #DownersGrove 🌟🌟🌟
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Thanks for the great review, Floyd! 🤩 We're so glad you had a great experience at Firestone of Downers Grove! #DownersGrove #Firestone #HappyCustomer
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at 🌟 #DownersGrove 🌟! #SmallBusiness #ShopLocal
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Thanks for the great review, Ed! 🤩 We're so glad you had a great experience with our store manager and fast service. #DownersGrove #Firestone #CustomerService
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👍👍Excellent experience! Staff knowledgeable & attentive. Will return for more services. #DownersGrove 🤩🤩
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Thanks for the great review, Gustavo! 🤩 We're so glad you had a great experience with our services. #DownersGrove #Firestone #HappyCustomers
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#DownersGrove 🌟🌟🌟 #CarRepair #Trustworthy 🔧
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Thanks for the great review, Jeff! 🤩 We're glad you had a great experience with us at Firestone of Downers Grove. #DownersGrove #Firestone #CustomerService
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Thanks for the great review, Omar! 🤩 We're glad you had a great experience at Firestone of Downers Grove. #Firestone #DownersGrove
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🌟🌟🌟 #DownersGrove 🏡👍😊 #GreatJob
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🌟🌟🌟 #DownersGrove #MovingCompany #Professional #Understanding #GreatGuys
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Thanks for the great review, Shaquiea! We're glad Quentin and the team were able to get you in and out quickly. 🤗 #Firestone #DownersGrove
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Thanks for the kind words, Paulette! 🤩 We're glad you had a great experience with us at Firestone of Downers Grove. #Firestone #DownersGrove
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Thanks for the great review, Kevin! 🤩 We appreciate your loyalty and are glad we could squeeze you in. Shout out to Q and the team for taking care of you! #Firestone #DownersGrove
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Thanks for the kind words, Raymond! 🤩 We're glad you had a great experience with us at Firestone of Downers Grove. #Firestone #DownersGrove
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👍🏼🤩 #ServiceWithASmile 🤗 in #DownersGrove! 🌟 #CustomerExperience #CustomerService
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Thanks for the great review, Ed! 🌟We're proud to provide quality service and fair costs. #DownersGrove #Firestone #QualityService #FairCosts
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Thanks for the great review, Paula! We're so glad you had a great experience with us at Firestone of Downers Grove! 🤩🤩 #firestone #downersgrove
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Thanks for the awesome review, Paula! We're proud to provide excellent service and convenience to our customers in #DownersGrove. 🤗 #Firestone #AutoCare #CustomerService
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#DownersGrove #GreatExperience 🤩👍🏼 #UsedCarInspection 🚗🔎 #PersonableKnowledgeable 🤝 #OptionsExplained 🤔 #AWDvsRWD 🤯
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Thanks for the kind words, Mike! 🤩 We're glad you had a great experience at Firestone of Downers Grove. #DownersGrove #Firestone #Service #Team
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Thanks for the kind words, Phyllis! 🤗 We're glad we could help get you back on the road! 🚗 #Firestone #DownersGrove
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Thank you for your kind words, Carmen! We're so glad you had a great experience with us at Firestone of Downers Grove. 🤗 #Firestone #DownersGrove
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Thanks for the great review, Matt! 🤩 We appreciate your kind words and are so glad to hear that you had a great experience with us. #DownersGrove #FirestoneOfDownersGrove
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Thanks for the great review, Sheba! We're glad we could help with your car needs. #Firestone #DownersGrove 🤩🚘😊
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Thanks for the great review, Yvonne! 🤩 We're glad you had a great experience at Firestone of Downers Grove. #DownersGrove #Firestone #CustomerService
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Thanks for the great review, Paul! 🤩 We're glad you had a great experience at Firestone of Downers Grove. #Firestone #DownersGrove
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👍👍👍 On-time, friendly, informative, clean facility with easy access. Highly recommend Firestone! #DownersGrove #Firestone
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👍👍 Prompt service, easy car retrieval, and reasonable prices. #DownersGrove #CarService #HappyCustomer 🚗
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Thanks for the great review, Phil! 🤩 We're so glad you had a great experience with us. We look forward to seeing you again soon! #DownersGrove #Firestone #HonestService
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Thanks for the great review, Gustavo! 🌟🌟🌟 We're glad you had a great experience with our friendly staff! #DownersGrove #Firestone
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Thanks for the kind words, Petras! 🤩 We're so glad you had a great experience with us. #DownersGrove #Firestone #HappyCustomer
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