Bronco Motors Hyundai West


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

578 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
99% Would Recommend
100% Business Response
Latest Review 2 days ago
Rebecca H. on 05/23/2017
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"Great experience"
Friendliness, cleanliness,
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 06:53 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/24/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Tucson.

Brandon Maynard
Service Manager
208-489-1570

Julia M. on 05/22/2017
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"Service completed in a timely fashion."
My vehicle was repaired in a timely fashion.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 07:12 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/23/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Vitoon G. on 05/22/2017
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"Sonata "
Great service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/22/2017 04:11 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/23/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Patricia K. on 05/22/2017
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"Mrs"
Always great service and my car is clean when finished.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 10:34 AM
Brandon M. at Bronco Motors Hyundai West responded on 05/23/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Angel G. on 05/17/2017
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"Ryan, the Service Manager, at Nampa West Dealership"
I have been working with Ryan for 3 years over covering 2 Elantra GTs, a Veloster and a KIA and have had great service with all mostly routine maintenance.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/17/2017 07:06 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/18/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Veloster.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 05/16/2017
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"Very Good Customer Service"
The service department has always been helpful, responsive and friendly.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/16/2017 05:40 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/17/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Santa Fe.

Brandon Maynard
Service Manager
208-489-1570

Jill S. on 05/16/2017
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"They do what they say! They always give me a great deal!"
They do what they say! They always give me a great deal!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/16/2017 03:03 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/17/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer ReScore Review on 05/16/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Ryan was great in helping me with an issue and was very quick to resolve it! Thank you and it is greatly appreciated!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 01:14 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very forgetful on resetting service warning light."
The oil change is generally good, but I now have to return to the dealership to get a service light reset since they didn't notice it or reset it. Very frustrating to have to find time to go back to have it looked at. I called to let them know and they said they would reset it but it has not fixed the service light on the dash.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 01:14 PM
Ryan H., SERVICE ADVISOR at Bronco Motors Hyundai West responded on 05/16/2017

Soory for the coinfusion with the check engine light, we will get it resolved tomorrow and ill have your loaner vehicle readyat 9:30
See you tomorrow,
Thank you,

Ryan Hatch

Ryan H., SERVICE ADVISOR at Bronco Motors Hyundai West responded on 05/16/2017

I also sent you a link to rescore us a "5" star that would be wonderful and ill make sure we get your vehicle all cleaned up after the repairs :)
Thanks again,

Ryan

William G. on 05/16/2017
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"Outstanding service department"
Never have had a bad experience at Bronco Motors Hyundai West. All the service advisors and most helpful and never push a recommendation.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/16/2017 10:11 AM
Amanda C. on 05/15/2017
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"Super Service! "
Ryan was extremely helpful and provided me with all the answers to my questions. He offered service options to me that I hadn't realized were even available, and was overly accommodating. I am actually looking forward to doing business here again in the very near future. These guys are awesome! Thanks so much for taking care of your customers and their vehicles!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 05:28 PM
Verified Customer on 05/12/2017
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"The best"
The staff in the service department goes above and beyond everyday
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/04/2017
Service Type: Repair
Review Created: 05/12/2017 09:44 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/15/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Tucson.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 05/12/2017
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"Service advisor always goes out of his way!"
Ryan does a great job.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/12/2017 10:08 AM
Brandon M. at Bronco Motors Hyundai West responded on 05/12/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

Alex C. on 05/11/2017
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"Service "
Awesome place awesome people
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/11/2017 09:25 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/12/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Veloster.

Brandon Maynard
Service Manager
208-489-1570

William P. on 05/11/2017
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"Ryan is outstanding and really help every time we go in."
Thanks for all your help.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/11/2017 03:12 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/12/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service, Great Staff"
When possible, I always take my car to Broncos Motors West. They are wonderful!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/11/2017 07:38 AM
Brandon M. at Bronco Motors Hyundai West responded on 05/12/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Bob F. on 05/09/2017
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"Outstanding Customer Service"
The folks at the Service Department take really good care of me and my car. Truly a wonderful team.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/09/2017 07:21 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/10/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

ALICE C. on 05/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful. "
Excellent customer service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/07/2017 06:24 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/08/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Michael H. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why I like Bronco Motors Hyundai West?"
Why I like Bronco Motors Hyundai West? Let me count the ways. 1. Ryan Hatch 2. The bathroom
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 05/06/2017 10:18 AM
Brandon M. at Bronco Motors Hyundai West responded on 05/08/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Santa Fe.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 05/06/2017
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"Saved my Day"
Saved my day due to replacing my car battery!
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/06/2017 09:15 AM
Brandon M. at Bronco Motors Hyundai West responded on 05/08/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Tucson.

Brandon Maynard
Service Manager
208-489-1570

MARTHA H. on 05/04/2017
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"Friendly, knowledgeable staff."
Always happy with Bronco Motors. They get you in and out in a timely manner with top notch service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/26/2017
Service Type: Repair
Review Created: 05/04/2017 04:49 PM
Brandon M. at Bronco Motors Hyundai West responded on 05/05/2017

Thank you so much for taking the time to complete the survey and allowing us to work with you.

Brandon Maynard
Service Manager
208-489-1570

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