Bronco Motors Hyundai West


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

624 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
99% Would Recommend
100% Business Response
Latest Review 1 day ago
Christine V. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff!"
Staff is friendly and courteous. I appreciate being updated about my automobile's service and offered advice for work that needs to be done.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/19/2017 09:44 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/20/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Santa Fe.

Brandon Maynard
Service Manager
208-489-1570

Cindy L. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Focus is completely on the customer"
I had been trying to get my oil changed but because of my tight schedule I couldn't seem to get in. I went to test drive a vehicle and our salesman, Joel asked the service lady if by change I could get it done and she made it happen! Thank you both!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 10:21 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/20/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

JOHN F. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Opens early, close to home"
great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 10:49 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/20/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Santa Fe.

Brandon Maynard
Service Manager
208-489-1570

Richard M. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and proper."
same
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:22 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/17/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

TREVOR L. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Good service and great people.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/14/2017 11:38 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/17/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra. Also please let us know what we could do to earn that 5 star, your satisfaction is very important to us.

Brandon Maynard
Service Manager
208-489-1570

Johnny H. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great in a timely manor"
I will use Hyundai services again tks
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/12/2017 05:18 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/13/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 07/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They listen"
They allow you time to explain the problems, but did not solve them all with my new Tucson.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 10:55 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/10/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Tucson. Ryan has emailed you some information about the seat covers.

Brandon Maynard
Service Manager
208-489-1570

Donald W. on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Fast, efficient, trustworthy.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Repair
Review Created: 07/07/2017 09:08 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/10/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Verified Customer on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"polite staff; convenient location"
polite staff; convenient location
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/07/2017 04:50 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/10/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

Jan Z. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They greet you and take good care of you."
I tell everybody the quality service you give.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 07/03/2017
Service Type: Repair
Review Created: 07/06/2017 02:27 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/06/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

Kathleen F. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service at it's best"
I am always impressed with the service I receive, Kyle is amazing and so is his staff.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Repair
Review Created: 07/05/2017 06:29 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/06/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

Jeanette W. on 07/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I am missing a handicap tag from the drivers side pocket."
I was there for 5 hours to get a window master switch installed and 4 tires put on. I am also missing my handicap tag for the mirror. It was in the front door drivers side pocket. I don't know I am missing anything else.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/04/2017 12:27 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the feedback and we always look forward to taking care of you and your Sonata and would love a chance to talk with you or if you would like to swing by we will help look thru the vehicle to see if we can find your tag.
 
Brandon Maynard
Service Manager
208-489-1570

Eugene N. on 07/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe brake service.."
This dealer provides excellent communication with the customer and car service is A+
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/04/2017 10:45 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Santa Fe.

Brandon Maynard
Service Manager
208-489-1570

Alan C. on 07/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Precisely what I've come to expect"
No surprises, very helpful, good answers/explanations.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/28/2017
Service Type: Repair
Review Created: 07/04/2017 10:40 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Elantra.

Brandon Maynard
Service Manager
208-489-1570

Robert F. on 07/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"review"
very timely in completing a recall and a service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/27/2017
Service Type: Repair
Review Created: 07/04/2017 06:06 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the great feedback along with allowing us the opportunity to work with both you and your Santa Fe. Please feel free to let us know what we could do to make your experience a 5 star one.


Brandon Maynard
Service Manager
208-489-1570

Stanley B. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Friendly reception and through explanation of service was provided upon pick-up of vehicle.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 07/02/2017 05:53 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the great feedback along with allowing us the opportunity to work with both you and your Elantra.

 

Brandon Maynard
Service Manager
208-489-1570

Jill S. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are my only place to take my car."
They explain everything. They do what they say, and quote me what I am charged!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/27/2017
Service Type: Repair
Review Created: 06/30/2017 06:27 PM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the great feedback along with allowing us the opportunity to work with both you and your Sonata

 

Brandon Maynard
Service Manager
208-489-1570

Theresa T. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We had a great experience. Ryan was wonderful. Car is running like a dream. It's the only place I'll take my 2004 Sonata from now on.
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 06/30/2017 10:51 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the great feedback along with allowing us the opportunity to work with both you and your Sonata

 

Brandon Maynard
Service Manager
208-489-1570

Andrea M. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and personnel always great!"
100% satisfied every time I come in.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 06/30/2017 10:42 AM
Brandon M. at Bronco Motors Hyundai West responded on 07/05/2017

Thank you for the great feedback along with allowing us the opportunity to work with both you and your Santa Fe

 

Brandon Maynard
Service Manager
208-489-1570

Deborah W. on 06/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly and professional."
I am always completely satisfied with the Hyundai service department. The only reason why I gave a 4 star rating and did not give a 5 star rating is because I needed a new radiator cap and they did not have it so I had to go to Auto Zone for one. Otherwise, a great job as usual.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/28/2017 08:15 AM
Brandon M. at Bronco Motors Hyundai West responded on 06/28/2017

Thank you for the wonderful feedback and we always look forward to taking care of you and your Sonata.

Brandon Maynard
Service Manager
208-489-1570

Displaying Review 1 - 20 of 624 in total