Review for Brookhaven Automotive
Voke A. on 08/07/2014
Voke said she is outraged at the way she was treated. She took her vehicle in to get the oil changed and after she left, she heard a noise. She had to flag down a stranger and he told her to take it to a tire facility. They found out they did not put the bolts back on her vehicle. The employee she was working with was very rude and he seemed to be irritated with her. They still have her bolts because they put only one in each of the tires. The tire was stripped. She took another vehicle in to get it diagnosed and he charged her $104 to tell her what she already knew. She would not recommend them to others for the reasons mentioned.
Vehicle: Volvo XC70
Service Date: 08/05/2014
Review Created: 08/07/2014
This review was collected via phone interview by Customer Research Inc.