Brotherhood Garage LLC


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

157 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 19 days ago
Ricky R. on 08/04/2017
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"Honesty"
Brandon and his guys worked on a 2001 4runner for me that is truly a project. I went in thinking it would be a simple repair. It that quickly changed. Unfortunately they had found other issues that would not allow them to complete the original repair. That is never fun and I was pretty angry. Brandon remained calm and explained things so it put me at ease somewhat. The repair took at least a day longer than anyone of is expected but we communicated every day which was good. In the end I got quality work done at a fair price.
Vehicle: Toyota 4Runner
Service Date: 08/03/2017
Review Created: 08/04/2017 06:17 AM
Christine T. on 07/31/2017
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Spoke with Cindle. She said they were very informative and they did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Daniel B. on 07/30/2017
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Daniel said the employee was friendly and also a fellow veteran so he felt comfortable there.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Steven D. on 07/27/2017
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Steven said he had great service at this business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/10/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 07/21/2017
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"Doing It Right"
Brotherhood Garage is a great place to take your car if you want it maintained in tip top shape. Their diagnostics are phenomenal. I have never experienced such a thorough assessment on my car and their prices are more than fair. Much better than going to a dealer.
Vehicle: Saturn SC2
Service Date: 07/06/2017
Review Created: 07/21/2017 03:46 PM
Christina P. on 07/19/2017
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"Great once again"
I like dealing with Brandon and Jaretta. Being comfortable talking about vehicle repairs is the most important part of the process for me and I appreciate the way Brotherhood Garage does business. I don't know if they are the "cheapest" in town and I really don't care because I'm after quality. Vehicle repairs are expensive in general but this garage is fair and they will be honest with you about what repairs are a safety risk or not.
Vehicle: Dodge Pickup
Service Date: 07/18/2017
Review Created: 07/19/2017 04:28 PM
Ken B. on 07/18/2017
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Ken said the business fixed his vehicle quickly and they were on time, just as promised.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Don R. on 07/10/2017
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Don said he would recommend this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 06/29/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
David W. on 07/10/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
David said this business said it would cost around $700 to repair his vehicle but he took it to another unspecified facility where they charged him $425 and even included a free battery.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/30/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Richard N. on 07/08/2017
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"Fixed Big O Tires mess up "
Thank you for fixing the front end that Big O Tires messed up on. Scary to think I could have wrecked with my kids in the car had you not noticed the issue by simply looking at my tire wear. Thank you also for helping deal with Big O on the warranty.
Vehicle: Dodge Pickup
Service Date: 07/05/2017
Review Created: 07/08/2017 12:53 PM
David B. on 07/07/2017
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"Something to Complain About"
Brandon, I've spent 50 years dealing with inept, dishonest, self-serving service writers, dealerships and auto shops and have invariably left upset, feeling ripped off, or they were trying to rip me off, taken advantage of, treated rudely or having experienced some other unhappy event. Just once can't you screw up, be in a bad mood or do something so I can have something to complain about?
Vehicle: Lincoln Town Car
Service Date: 07/06/2017
Review Created: 07/07/2017 01:00 PM
T.J. M. on 06/24/2017
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T.J. said the business provides good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 06/24/2017
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John said the business provides excellent service. The employees are courteous, kind, and professional.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill C. on 06/23/2017
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Bill said he has never had to go back to the business to have anything corrected. They have outstanding service, and excellent mechanics. They good work, the people are nice and the price is reasonable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/16/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mary Jo F. on 06/22/2017
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"Their sincerity."
Yes I would recommend Brotherhood Garage. It has been a few years since I have bought a battery and I'm giving the brotherhood the benefit of the doubt but $203 for a 24 month battery seemed a little steep.
Vehicle: Toyota Camry Solara
Service Date: 06/21/2017
Review Created: 06/22/2017 08:20 PM
Kevin P. on 06/20/2017
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Kevin said their service is the best.
Vehicle: BMW 335i
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Lueon H. on 06/19/2017
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Lueon said this business took a long time to figure it out.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Brad M. on 06/15/2017
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Brad said he enjoyed the customer service at this business.
Vehicle: Jeep Liberty
Category: Service
Service Date: 06/02/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim D. on 06/14/2017
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Jim said the service provided by this business was good. The staff was honest and they completed everything they said they would do.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Malo T. on 06/13/2017
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"Exceptional work but even better people!!"
Family owned business that go above and beyond with exceptional services. Thank you Brendan and Brotherhood Garage for outstanding work!!
Highly recommendedđź‘Ťđź‘Ť
Vehicle: Toyota Sequoia
Service Date: 06/08/2017
Review Created: 06/13/2017 12:12 PM
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