Brothers Auto Body

Reviews (887)

rating 4.9025081rating 4.9025081rating 4.9025081rating 4.9025081rating 4.9025081

Recommend?
100%

1871 Industrial Boulevard
Lake Havasu City, AZ 86403
(928) 855-5363
About Brothers Auto Body has been performing auto repairs for over 30 years. Our Mission is to repair your vehicle to its pre-accident condition and our staff’s years of combined experience in the auto body repair industry guarantees that you will get the best auto body repair work available!
Latest Reviews for Brothers Auto Body
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dale V. in Arizona on 01/03/2015
Dale said he was satisfied by the work done by the business. His vehicle was two days later than promised due to a parts delay.
Category: Collision
Service Date: 12/15/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kenny M. in Arizona on 01/03/2015
Kenny said the business did very good and Frank treated him very well.
Category: Collision
Service Date: 12/19/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
MaryAnn W. in Arizona on 12/30/2014
MaryAnn said Karen did all the follow-ups, kept her totally informed, and called her before she even had the chance to call. She was on top of it and took care of everything from start to finish. She stated that Glen personally took care of her vehicle and made sure it was perfect when she received it. They went way above and beyond.
Category: Collision
Service Date: 12/20/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sherri D. in Arizona on 12/23/2014
Spoke with Nathan. He said the business did a good job.
Category: Collision
Service Date: 12/08/2014
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Pamela A. in Arizona on 12/22/2014
Pamela said the business is excellent. They do superior work. The insurance company wanted her to take her vehicle to a different business, but she told them no. She will be getting a hold of the insurance company after the holidays to suggest using this business more often. She supports local family businesses and this is one of the best.
Category: Collision
Service Date: 12/09/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Danny T. in Arizona on 12/19/2014
Danny said the whole experience was great and the transitions were smooth.
Category: Collision
Service Date: 12/10/2014
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bruce W. in Arizona on 12/16/2014
Bruce said the business is very professional and Karen is the best. She did a great job.
Category: Collision
Service Date: 12/09/2014
Review Created: 12/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Patrick W. in Arizona on 12/15/2014
Patrick said the communication was good and the customer service was great. The vehicle required $11,000 worth of repairs and they had to wait for parts, which caused a seven day delay. The insurance company chose the business but he was glad to use them because they are certified by the manufacturer for his vehicle.
Category: Collision
Service Date: 11/14/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Angela M. in Arizona on 12/15/2014
Angela said the staff at this business was efficient, friendly and did great work on her vehicle.
Category: Collision
Service Date: 12/13/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rob V. in Arizona on 12/13/2014
Rob said the timing is good and the service is outstanding. He is very happy.
Category: Collision
Service Date: 12/04/2014
Review Created: 12/13/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Dave M. in Arizona on 12/11/2014
Dave said there were a few unspecified imperfections that were not big enough to be a concern, but he was satisfied with the work and the staff was very friendly.
Category: Collision
Service Date: 12/03/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gladys S. in California on 12/11/2014
Gladys said this business provides excellent service. She said the staff is friendly and the quality of work they do is very good. They provide A-1 service.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gerald W. in Michigan on 12/10/2014
Gerald said everything from start to finish went smoothly.
Category: Collision
Service Date: 12/03/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Diana D. in California on 12/05/2014
Diana said the repairs took forever. She was supposed to get her vehicle on November 12th, but it was not ready until the 23rd.They ordered the wrong compressor but it was not their fault. They did keep her updated with calls, emails and text messaging pictures. Her vehicle looks beautiful and they did a great job.
Category: Collision
Service Date: 11/21/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Henry H. in Michigan on 12/04/2014
Henry said this business did a great job and the customer service was good.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark S. in Arizona on 12/04/2014
Mark said his vehicle looks better than when he bought it in and it is fantastic. The repair they did was the best he ever had. They were finished quicker than expected and called whenever there was a concern. The adjustor did a great job on the estimate. He wants them to keep up the good work.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Janet M. in Arizona on 12/04/2014
Janet said the business got the parts and installed them fast.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dennis T. in Arizona on 12/02/2014
Dennis said this business was great. The personnel was over the top and friendly. He would like them to keep up the good work, and he will be returning to them for other work on his vehicles.
Category: Collision
Service Date: 11/18/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Justin S. in Arizona on 12/02/2014
Justin said the business has really good service and gets the job done fast.
Category: Collision
Service Date: 11/22/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin B. in Arizona on 12/02/2014
Kevin said they did a good job and the vehicle looks good. His vehicle was ready two hours later than promised. He chose not to elaborate on the reason for the delay.
Category: Collision
Service Date: 11/22/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 887 in total
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