Brothers Auto Body

Reviews (880)

rating 4.9017197rating 4.9017197rating 4.9017197rating 4.9017197rating 4.9017197

Recommend?
100%

1871 Industrial Boulevard
Lake Havasu City, AZ 86403
(928) 855-5363
About Brothers Auto Body has been performing auto repairs for over 30 years. Our Mission is to repair your vehicle to its pre-accident condition and our staff’s years of combined experience in the auto body repair industry guarantees that you will get the best auto body repair work available!
Latest Reviews for Brothers Auto Body
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Patrick W. in Arizona on 12/15/2014
Patrick said the communication was good and the customer service was great. The vehicle required $11,000 worth of repairs and they had to wait for parts, which caused a seven day delay. The insurance company chose the business but he was glad to use them because they are certified by the manufacturer for his vehicle.
Category: Collision
Service Date: 11/14/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Angela M. in Arizona on 12/15/2014
Angela said the staff at this business was efficient, friendly and did great work on her vehicle.
Category: Collision
Service Date: 12/13/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rob V. in Arizona on 12/13/2014
Rob said the timing is good and the service is outstanding. He is very happy.
Category: Collision
Service Date: 12/04/2014
Review Created: 12/13/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Dave M. in Arizona on 12/11/2014
Dave said there were a few unspecified imperfections that were not big enough to be a concern, but he was satisfied with the work and the staff was very friendly.
Category: Collision
Service Date: 12/03/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gladys S. in California on 12/11/2014
Gladys said this business provides excellent service. She said the staff is friendly and the quality of work they do is very good. They provide A-1 service.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gerald W. in Michigan on 12/10/2014
Gerald said everything from start to finish went smoothly.
Category: Collision
Service Date: 12/03/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Diana D. in California on 12/05/2014
Diana said the repairs took forever. She was supposed to get her vehicle on November 12th, but it was not ready until the 23rd.They ordered the wrong compressor but it was not their fault. They did keep her updated with calls, emails and text messaging pictures. Her vehicle looks beautiful and they did a great job.
Category: Collision
Service Date: 11/21/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Henry H. in Michigan on 12/04/2014
Henry said this business did a great job and the customer service was good.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark S. in Arizona on 12/04/2014
Mark said his vehicle looks better than when he bought it in and it is fantastic. The repair they did was the best he ever had. They were finished quicker than expected and called whenever there was a concern. The adjustor did a great job on the estimate. He wants them to keep up the good work.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Janet M. in Arizona on 12/04/2014
Janet said the business got the parts and installed them fast.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dennis T. in Arizona on 12/02/2014
Dennis said this business was great. The personnel was over the top and friendly. He would like them to keep up the good work, and he will be returning to them for other work on his vehicles.
Category: Collision
Service Date: 11/18/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Justin S. in Arizona on 12/02/2014
Justin said the business has really good service and gets the job done fast.
Category: Collision
Service Date: 11/22/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin B. in Arizona on 12/02/2014
Kevin said they did a good job and the vehicle looks good. His vehicle was ready two hours later than promised. He chose not to elaborate on the reason for the delay.
Category: Collision
Service Date: 11/22/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Richard B. in Arizona on 12/01/2014
Richard said Karin was great.
Category: Collision
Service Date: 11/12/2014
Review Created: 12/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Cheryl R. in Arizona on 12/01/2014
Cheryl said everyone at the business was extremely wonderful.
Category: Collision
Service Date: 11/20/2014
Review Created: 12/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ijaz A. in Arizona on 12/01/2014
Ijaz said this business was very quick with his vehicle. It was a very smooth experience all around.
Category: Collision
Service Date: 11/21/2014
Review Created: 12/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joe T. in Arizona on 11/26/2014
Joe said the customer service at this business was good and his overall experience was great. They are timely, professional, and have reasonable prices.
Category: Collision
Service Date: 11/14/2014
Review Created: 11/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John M. in Arizona on 11/26/2014
John said this business did what they said they were going to do. They had his vehicle done on time and it had the perfect paint finish. There were no scratches on his vehicle and was returned to him washed. Everybody there was friendly to him.
Category: Collision
Service Date: 11/14/2014
Review Created: 11/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Charles S. in Arizona on 11/26/2014
Charles said the business provided him with awesome service, in a timely manner. He had no problems with the repair.
Category: Collision
Service Date: 11/21/2014
Review Created: 11/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jerry R. in Kansas on 11/25/2014
Jerry said the business did a good job and the workers are good people. Extra parts were needed to come in for the vehicle but he said understood that was something the business could not control and he was satisfied with the timing. He was pleased and would recommend the business.
Category: Collision
Service Date: 11/17/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 880 in total
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