Brothers Auto Body

Reviews (814)

rating 4.9018571rating 4.9018571rating 4.9018571rating 4.9018571rating 4.9018571

Recommend?
100%

1871 Industrial Boulevard
Lake Havasu City, AZ 86403
(928) 855-5363
About Brothers Auto Body has been performing auto repairs for over 30 years. Our Mission is to repair your vehicle to its pre-accident condition and our staff’s years of combined experience in the auto body repair industry guarantees that you will get the best auto body repair work available!
Latest Reviews for Brothers Auto Body
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ray D. in Arizona on 08/27/2014
Ray said when he got to this business, everything was handled in a professional manner. He telephoned them ahead of time and told them what time he would be there. Everything went well. He met Frank, an employee there, who was very organized, professional and prepared the estimate. They looked at his vehicle, took measurements, pictures and listened to his concerns. It was a good experience and they gave him a courtesy follow up to let him know what was going on with his vehicle. They made him feel comfortable and at ease that everything would be okay. He would recommend them to anyone.
Category: Collision
Service Date: 08/20/2014
Review Created: 08/27/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Luis M. in Arizona on 08/25/2014
Spoke with Gaberella. She said this business treated her with respect and communicated with her throughout the entire repair process. The representative who prepared her estimate was very helpful. She has received service from this business before and loves the customer service. Everything was good and she said she was happy with the repair.
Category: Collision
Service Date: 08/23/2014
Review Created: 08/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bob P. in Arizona on 08/25/2014
Bob said he was satisfied with the quality, but the lights for the shifter direction panel, are not working.
Category: Collision
Service Date: 08/19/2014
Review Created: 08/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Darryl E. in Arizona on 08/25/2014
Darryl said the business was fast, efficient and took care of everything.
Category: Collision
Service Date: 08/18/2014
Review Created: 08/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ryan A. in Arizona on 08/21/2014
Ryan said the business did great.
Category: Collision
Service Date: 07/25/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Pat C. in Arizona on 08/20/2014
Pat said this business is great. They did a nice job and he received his vehicle before the time promised. He said he was happy with them.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Robert C. in Arizona on 08/19/2014
Robert said it took a little longer and he had to bring the vehicle back to this business to complete.
Category: Collision
Service Date: 08/15/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mike H. in Arizona on 08/19/2014
Mike said they did a fantastic job.
Category: Collision
Service Date: 08/16/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joanne M. in Arizona on 08/19/2014
Joanne said this business treats her very well. She said they do a very good job and she is very happy with them.
Category: Collision
Service Date: 08/12/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Denney O. in Arizona on 08/19/2014
Denney said they were very nice and also very accommodating. He really appreciates them going over the repairs and keeping him updated on the status of his vehicle.
Category: Collision
Service Date: 08/15/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Danny L. in Arizona on 08/19/2014
Danny said that he has gone to this business before. They had done good work then and they did good work this time. His vehicle was four days late due to a parts delay.
Category: Collision
Service Date: 07/24/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John R. in Arizona on 08/18/2014
Spoke with Cherryl. She said they did a very good job.
Category: Collision
Service Date: 07/28/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jo V. in Arizona on 08/18/2014
Jo said her experience was fine. The staff was very prompt and courteous. They tried to work with her when it became obvious her insurance company was not going to be as helpful as she had thought.
Category: Collision
Service Date: 07/25/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Susan H. in Arizona on 08/16/2014
Susan said this business is excellent. She received her vehicle before the promised date. They were concerned with the quality of the work and wanted her to be happy with the finish product. She had seen her neighbors vehicle that was done by this business and was very pleased with the results. She stated that they were caring and friendly.
Category: Collision
Service Date: 08/04/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Robert P. in Arizona on 08/16/2014
Spoke with Dustin. He said he was very pleased.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Pamela L. in Arizona on 08/16/2014
Pamela said this business did everything well, but it was 1 week late due to finding additional damage.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Chris said his vehicle was not ready when promised due to the amount of work that needed to be done to it. This business should keep up the good work.
Category: Collision
Service Date: 08/01/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Ben. He said this business is very professional and timely. He had a positive experience. They did what they said they would do.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Robert K. in Nevada on 08/12/2014
Robert said this business does a great job and they did it under budget.
Category: Collision
Service Date: 07/28/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Katherina C. in Arizona on 07/24/2014
Spoke with Kathy. She said the business called her frequently and she has dealt with them before.
Category: Collision
Service Date: 07/11/2014
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 814 in total
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