Brown's Car Care Center
Hours of Operation
| Mon | 8:00 AM - 6:30 PM |
|---|---|
| Tue | 8:00 AM - 6:30 PM |
| Wed | 8:00 AM - 6:30 PM |
| Thu | 8:00 AM - 6:30 PM |
| Fri | 8:00 AM - 6:30 PM |
| Sat | 8:00 AM - 6:30 PM |
| Sun | 8:00 AM - 6:30 PM |
16510 106th Ave Se
Yelm, WA 98597
Yelm, WA 98597
(360) 458-1421
Contact send a message
Website http://www.yelmautomall.com
About Welcome To Brown's Yelm Auto Mall. We offer a wide range of automotive services including auto repair, sales, parts and service. Call today and make an appointment you have your vehicle inspected by a professional.
"We CARE for your car!"
"We CARE for your car!"
46.933328
-122.586568
Latest Reviews for Brown's Car Care Center
Would
Recommend?
Recommend?
No
Verified by SureCritic
Cheryl H. in WA on 07/03/2012
Cheryl said she brought her vehicle to the business to be detailed. They called and told her the work had been completed, but when she arrived the vehicle was not ready. The top was filthy and the interior had not been shampooed. She had to have the work performed a second time. She is not impressed with the business at all and will not recommend them due to this experience.
Vehicle:
Ford Expedition
Category:
Service
Service Date:
06/29/2012
Review Created:
07/03/2012
This review was collected via phone interview by Customer Research Inc.
Mike B. from Brown's Car Care Center responded on 09/25/2012
She is correct the truck was poorly done the wash person did miss the top. This is why we did it the 2nd time at no cost. As for the interior we shampooed the carpets twice the interior was in such bad shape. When this truck came in to our detail shop it had been open for only 3 weeks. I never thought a person could let their car or truck get that dirty inside. It was impossable to get a like new look inside this truck. Because of her truck we now ask owners what they hope to accomplish by the detail. As I have found out most want to pay for the least expensive detail but want the outcome of the most expensive detail. Because of this truck and our poll of other owners as of Oct 1 2012 we are closing the detail shop. It is bad for customer relations.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Ashley W. in WA on 07/03/2012
Ashley said this business was quick, polite, and easy to work with. She was in and out of this facility in 45 minutes.
Vehicle:
Hyundai Elantra
Category:
Service
Service Date:
06/29/2012
Review Created:
07/03/2012
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
KELLY F. in Yelm, WA on 06/25/2012
These Guys Are Great
Everythime I bring my car in they are really quick to disgnose and repair, keeps me on the road.
Vehicle:
Mercury Sable
Service Date:
06/23/2012
Review Created:
06/25/2012 12:13 PM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Jim A. in Yelm, WA on 06/22/2012
Jim said this business provides a good quality of work. He is pleased with their work.
Vehicle:
Ford Explorer
Category:
Service
Service Date:
06/19/2012
Review Created:
06/22/2012
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
JANIS G. in Yelm, WA on 06/21/2012
Customer friendly and reliable
Mike went out of his way to provide quick, friendly service. I was surprised when he called that my car was ready around 2:30; I was expecting it nearer closing time. The car seems to be running much smoother and the bill was exactly as quoted, even though they helped me by putting my grill back on after it fell off the day before, exposing the radiator to possible damage. All in all a good experience and I keep coming back as long as it is.
Thanks, Janis Gardner
Thanks, Janis Gardner
Vehicle:
Volkswagen New Beetle
Service Date:
06/18/2012
Review Created:
06/21/2012 07:43 PM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Desiree E. in Yelm, WA on 06/16/2012
Spoke with Charlie. He said his vehicle broke down and he needed the work done that day. This business was quick and prompt.
Vehicle:
Dodge Neon
Category:
Service
Service Date:
06/12/2012
Review Created:
06/16/2012
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
MICHAEL U. on 06/11/2012
Great Service
Great service and my truck was done in a very timely fashion. Dropped it off on a Saturday and they made sure it was ready on Sunday before the start of the work week. Price of the service actually came in under the quote, which was nice. Very happy with my experience with them.
Vehicle:
GMC Sonoma
Service Date:
06/09/2012
Review Created:
06/11/2012 07:35 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
BEBE J. in Yelm, WA on 06/08/2012
Last Service
I was really happy with my visit Wed. And as always appreciate the concern you folks take with me. Being a widow with no clue to car mechanics, I depend on your excellent help..Thanks again, Bebe
Vehicle:
Hyundai Santa Fe
Service Date:
06/06/2012
Review Created:
06/08/2012 06:33 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Sherman M. in Yelm, WA on 06/08/2012
Sherman said his experience was quite satisfactory.
Vehicle:
Ford Explorer Sport Trac
Category:
Service
Service Date:
06/05/2012
Review Created:
06/08/2012
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Pat V. in Yelm, WA on 06/08/2012
Pat said she has always used this business and never had any problems.
Vehicle:
Nissan Pickup
Category:
Service
Service Date:
06/05/2012
Review Created:
06/08/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 171 - 180 of 346 in total
Reviews with the "Verified by SureCritic Logo" come with our assurance that the reviewer is the actual customer.