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Emerald Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,343 Reviews)
56
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
56
Net Promoter Score ®

Business Details

About

Full service auto, light truck and motorhome repair facility. We also do custom frame off restoration for classic cars, Jeeps and trucks. Full service auto, light truck and motorhome repair facility. We also do custom frame off restoration for classic cars, Jeeps and trucks.

Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(360) 458-1421

Business Hours

Mon
8:00 AM - 6:30 PM
Tue
8:00 AM - 6:30 PM
Wed
8:00 AM - 6:30 PM
Thu
8:00 AM - 6:30 PM
Fri
8:00 AM - 6:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
16510 106th Ave Se Yelm, WA 98597
Emerald Car Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,343 Reviews)

TW
gravatar
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2013
verified customer Verified Customer
TERRIBLE
They told me my car was fine after diagnostic tests and inspection. Later that day I drove down towards Oregon and my oil pan completely exploded and a rod dropped before I made it there.
Not Recommended
The staff a., owner from Emerald Car Care responded on 11/16/2013 09:25 AM

Your car came in for a battery going dead problem we checked your charging system found all of your electrical components were good. All we found wrong with your electrical system was battery cable issues which we repaired. We told you and wrote on your invoice that your oil pan was leaking oil you told us you did not want us to repair it. We also told you your check engine light was not working and you also did not want us to repair it. If we are not allowed to do the repairs we told you your car needed how can we be held acountable for the condition of your engine?

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