Brown's Manassas Hyundai


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1202 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
Did everything correctly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/21/2017 07:15 PM
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine services"
Good, professional, and responsible customer service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/21/2017 04:39 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

Thank you for taking the time to submit a review and share your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Kamran T. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kam"
Great and professional service with very friendly staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 01:26 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

Wonderful feedback Thank you for taking the time to submit a review and share your feedback we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Tammy H. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and very friendly people working there"
I give Browns Manassas Hyundai 10 stars
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 01:11 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

AWESOME!!!!!!!!!!!Thank you for taking the time to submit a review,we appreciate that you gave us the opportunity to provide your service.We hope you continue to use us in the future for your service needs.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, people"
Excellent
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/21/2017 09:27 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

Thank you,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Bob W. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Extremely helpful. Took care in for air leaking from right front tire. They fixed the tire, checked on a service bulletin, and vacuumed and washed the car. That's great service. Well done folks!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/21/2017 06:03 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

Absolutely wonderful feedback,Thank you so much for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Joanne G. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ken Orr"
Excellent service and a service advisor who is extremely knowledgeable and so easy to work with.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/21/2017 05:47 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/21/2017

 Wonderful feedback,Thank you so much for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Thomas Y. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
Excellent work
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/20/2017 05:37 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/20/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Mike F. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Awesome
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 06:55 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/20/2017

Very nice feedback,Thank you for taking the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Wendy W. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom at service desk and mechanic made sure my car was serviced quickly and efficiently "
I will return to Browns Hyundai for its excellent, professional and efficient service. Above cleanliness, most relaxing showroom. The mechanic went above and beyond making sure every issue was addressed and repair completed quickly. Tom (service desk) was instrumental, most helpful and with an awesome personality makes Browns Hyundai my choice for my car service and for my trust and peace of mind.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/19/2017 12:25 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/19/2017

Wonderful and thorough feedback and we are glad you decided to try us out and from your feedback you are glad you did.I hope we continue to see you in the future.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Debra S. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Service"
Outstanding service, Very Friendly, and Organized. an A+ Dealership.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 11:37 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/19/2017

Wonderful feedback Thank you for submitting a review and sharing your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beginning to End"
Prompt and friendly service upon arrival. This continues throughout your entire service and until you leave.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/19/2017 04:45 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/19/2017

Thank you so much for your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"[5] Plus Star"
Good place, good staff, to take your car to.They work with you.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:49 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/18/2017

Great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
John P. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and the service."
Great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 01:27 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/18/2017

Wonderful,Thank you for taking the time to share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer"
Great job done for a competitive price.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 12:33 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/18/2017

GREAT!!!!Thank you for taking the time to share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Alexa H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints! "
Mike was very helpful and got me out of there as soon as he could (I was waiting). I will definitely be coming back for future service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 12:26 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/18/2017

Glad you have no complaints and I'm glad to hear how helpful Mike was,Thank you for taking the time to share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone (especially Ken!) is friendly!"
I recently purchased my second Hyundai from Brown's Manassas and couldn't be more pleased! Everyone is very nice! Waiting room is comfy! Can't beat the free car wash! :-)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/18/2017 10:12 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/18/2017

Thank you for taking the time to share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Joyce W. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great place great staff
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/17/2017 05:39 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/17/2017

Wonderful,We appreciate your feedback as well as you business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Paul C. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Dealership!"
Service Dept is always friendly and courteous. They explained everything that they will do, and called for approval before any additional work they found was started.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/17/2017 03:06 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/17/2017

Awesome,We appreciate your feedback as well as you business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
David S. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service..quick, wash car
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/16/2017 07:37 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 07/17/2017

Thank you for your feedback,we appreciate that as well as your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
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