Bruce's Automotive LLC


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

263 Reviews

100% Would Recommend
87% Business Response
Latest Review 12 days ago
Jose C. on 08/08/2017
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Jose said the technician was very honest and detailed. He used to take his vehicle to the dealership for service all the time. During his last visit, they could not get him in. He decided to use another business and has been going to this business ever since. They are quick and they are faster than his dealership.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/16/2017

We take pride in providing personalized service to our customers.  We are here to take care of you, not put you out.  Thank you for your confidence.

ANDREW G. on 08/05/2017
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"Cooling System Leakage"
Problem was diagnosed and successfully fixed in a timely manner.
Vehicle: Volkswagen Passat Sedan
Service Date: 08/04/2017
Review Created: 08/05/2017 08:19 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

Thank you for trusting us with your vehicle.  Happy to be of service.

Carol R. on 08/02/2017
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Carol said Bruce provided great service and they took care of her vehicle's issue.
Vehicle: Cadillac CTS
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

Always glad to help.  Thank you for being such a great customer.

SUE N. on 07/29/2017
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"The people!"
Fantastic service - timely, professional, and efficient. Thank YOU!
Vehicle: Toyota Highlander
Service Date: 07/28/2017
Review Created: 07/29/2017 02:40 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

I appreciate you coming such a long way just to have us service your car.  We like you very much.  Thank you.

MARK D. on 07/27/2017
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"Professional - Honest - Friendly - Knowledgeable"
We have been going to Bruce's Automotive for several years now. Bruce and his mechanics have become like family to us. I have noticed by being around his shop that other customers feel the same way too. We most recently brought in our Toyota Matrix because I noticed it was making an unusual sound. Bruce test drove it and within minutes he was able to diagnose the exact problem., got it fixed within a couple hours (lucky me) and my car now runs perfectly - the noise is completely handled and GONE!! Thanks guys!!! You truly are the BEST!!!
Vehicle: Toyota Matrix
Service Date: 07/26/2017
Review Created: 07/27/2017 08:28 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

You are the best kind of customer; one that makes it easy to do a good job for.  We enjoy see you ever time you come by.  Thank you.

Jamal F. on 07/27/2017
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Jamal said this business provided good and old school customer service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/24/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

No school like the old school they say.  We just can't do it any other way.  Thank you for giving us the chance to help.  

Matthew I. on 07/26/2017
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Matthew said they took his vehicle in fast and they repaired it quickly.
Vehicle: Toyota MR2
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

We appreciate your good words.  Thank you for trusting us.  If you have any further problems, just let us know.

RICHARD D. on 07/16/2017
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"Safety first with Bruce"
We brought our 2015 Hyundai Elantra in for service and Bruce repaired a nail on one tire, and serviced the rear brakes at 55,000 miles. This is a Hertz Car Sale (our first), and we are very happy with the vehicle. With Bruce's help, we plan for many years of reliability.
Vehicle: Hyundai Elantra
Service Date: 07/06/2017
Review Created: 07/16/2017 05:33 PM
Bruce B., owner at Bruce's Automotive LLC responded on 07/17/2017

I think the Hyundai is a very good vehicle for you.  You should look forward to many easy years with this car.  Thank you, we appreciate your business.

Eddie B. on 07/15/2017
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Eddie said this business took care of a big problem that no one could fix. They called him up, told him the numbers and said they could fix the vehicle. His vehicle is running perfectly and he is a very happy person. They were nice and kind. They let him know what was going on with his vehicle and they explained the cost. He also said he saw the print out of everything and it was right on the money.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/25/2017

We do our best to make your experience a good one.  Thank you for the support.  If you ever have any questions or concerns about what we do for you, just let us know.  Happy people is our goal.

MARILYN F. on 07/11/2017
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"Careful, thoughtful, and thorough service, fairly priced."
The words above pretty much say it, since I am not a car expert. The car acts and sounds better than it did before the visit; the charges were very much in line. The only reservation I have about my high acclaim is that latest care was only a few days ago, so the long-term condition of the car is not clear yet. My car is quite old, though, and the advice given regarding its future was sensible. I'd recommend the business to a friend, and in fact I was referred by another friend.
Vehicle: Saturn Ion 3
Service Date: 07/06/2017
Review Created: 07/11/2017 04:28 AM
Bruce B., owner at Bruce's Automotive LLC responded on 07/17/2017

Thank you for the kind words.  If you ever have any problem with any repair we do for you, just call.  We have been around for a long time and we stand behind what we do. 

Elliott L. on 07/11/2017
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Elliott said the business was very personable, knowledgeable, and trustworthy.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/25/2017

Thank you very much for the kind words.  We work hard to make your life better.  I you ever have any suggestions for what we can do better, just let us know.

Jeanne M. on 07/08/2017
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Jeanne said she trusts Bruce and they tell her what is wrong with her vehicle.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 06/19/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/25/2017

We are here to help.  We appreciate the chance to make things better for you.  Thank you.

Mike M. on 07/07/2017
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Mike said this business was efficient, and service oriented.
Vehicle: Chrysler 300
Category: Service
Service Date: 06/26/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/25/2017

Our goal is to make you happy.  Thank you for giving us the chance.  We stand behind everything we do, just for you.

Madison D. on 07/07/2017
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Madison said this business gave her a good experience.
Vehicle: Honda Fit
Category: Service
Service Date: 06/26/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/25/2017

Thank you.  We hope to have a long and pleasant relationship with your car.  

GLENN R. on 07/02/2017
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"Service A+"
Great service, knowledge of all types of vehicles.
Vehicle: Toyota RAV4
Service Date: 06/30/2017
Review Created: 07/02/2017 09:08 AM
Bruce B., owner at Bruce's Automotive LLC responded on 07/06/2017

Thanks for letting us take care of your family.  You are special.  

STEVE E. on 07/01/2017
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"Old Toyota Avalon"
Bruce just keeps the 19 year old car running.
Vehicle: Toyota Avalon
Service Date: 06/30/2017
Review Created: 07/01/2017 08:48 AM
Bruce B., owner at Bruce's Automotive LLC responded on 07/06/2017

That's our job, to see how long we can keep you going.  It is always a pleasure to see you.  Thank you.

Kimmy K. on 07/01/2017
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Kimmy said she has never had a problem and everything runs smoothly. She likes Bruce's smile and his friendly personality.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 07/06/2017

You are so sweet.  Makes my day to help you.  Thank you.

BARBARA P. on 06/28/2017
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"always great"
Bruce's service is always accurate, reasonable, friendly and responsive. Been going there for years and wouldn't think of going anywhere else.
Vehicle: Honda CR-V
Service Date: 06/27/2017
Review Created: 06/28/2017 04:02 PM
Bruce B., owner at Bruce's Automotive LLC responded on 07/06/2017

Really appreciate your loyalty and support.  It is customers like you that make our job worthwhile.  Thank you.

Greg G. on 06/26/2017
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"BEST service"
I've had MANY a car in Bruces shop - ALWAYS the best, courteous service. Again and again I am pleased here - THANK YOU BRUCE!
Service Date: 06/28/2017
Review Created: 06/26/2017 06:50 PM
Bruce B., owner at Bruce's Automotive LLC responded on 07/06/2017

You are the best.  Whatever you need, please call.  It is always fun to see you.  Thank you.

Cole D. on 06/24/2017
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Cole said the business was nice and they were knowledgeable.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 06/26/2017

Thank you for trusting us with your questions and problems.  It is our pleasure to help.

Displaying Review 1 - 20 of 263 in total