Bruce's Automotive LLC


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

276 Reviews

100% Would Recommend
83% Business Response
Latest Review 3 days ago
CAROLE B. on 09/18/2017
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"Battery problem and regular service"
Fixed the next day, good work, prompt service.
Vehicle: Mercury Milan
Service Date: 09/14/2017
Review Created: 09/18/2017 01:17 PM
Aram K. on 09/18/2017
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Aram said he likes the mechanic. He is great. He's a really nice guy. He let him know what he was going to do with the vehicle.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
MARK D. on 09/13/2017
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"An Old Truck ... a New Life!"
Okay, so I know my truck is old. ... 1984 ...but I like it. And once again, Bruce has put it back into drive-able condition. A big thanks to Bruce and his team!!
Vehicle: Mazda B2000
Service Date: 09/12/2017
Review Created: 09/13/2017 09:12 AM
Elsa A. on 09/11/2017
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Elsa said her husband took the vehicle in for service. He was very pleased and happy with the experience.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Joel W. on 09/07/2017
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Joel said the service is good.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
BARBARA P. on 09/06/2017
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"always great"
bruce always listens, follows through, my vehicle runs as it should. what could be better.
Vehicle: Honda CR-V
Service Date: 09/05/2017
Review Created: 09/06/2017 04:25 PM
MALKA M. on 09/05/2017
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"Great service"
Service here is reliable and accomodating. Honest mechanics is all they do.
Vehicle: Toyota Prius v
Service Date: 09/01/2017
Review Created: 09/05/2017 09:08 AM
Janet M. on 08/28/2017
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Janet said she was very pleased with the service this business provided. The employees were courteous and they explained the service to her.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/11/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Kevin H. on 08/11/2017
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Kevin said all of the staff members were very personable and the vehicle runs great.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Jose C. on 08/08/2017
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Jose said the technician was very honest and detailed. He used to take his vehicle to the dealership for service all the time. During his last visit, they could not get him in. He decided to use another business and has been going to this business ever since. They are quick and they are faster than his dealership.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/16/2017

We take pride in providing personalized service to our customers.  We are here to take care of you, not put you out.  Thank you for your confidence.

Chris S. on 08/08/2017
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Chris said they are great., knowledgeable and fair. They always take good care of his vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 07/31/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Larry O. on 08/08/2017
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Larry said this business is really good and they take care of him.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
ANDREW G. on 08/05/2017
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"Cooling System Leakage"
Problem was diagnosed and successfully fixed in a timely manner.
Vehicle: Volkswagen Passat Sedan
Service Date: 08/04/2017
Review Created: 08/05/2017 08:19 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

Thank you for trusting us with your vehicle.  Happy to be of service.

Carol R. on 08/02/2017
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Carol said Bruce provided great service and they took care of her vehicle's issue.
Vehicle: Cadillac CTS
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

Always glad to help.  Thank you for being such a great customer.

Dominic C. on 08/01/2017
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Dominic said they do great work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/20/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
SUE N. on 07/29/2017
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"The people!"
Fantastic service - timely, professional, and efficient. Thank YOU!
Vehicle: Toyota Highlander
Service Date: 07/28/2017
Review Created: 07/29/2017 02:40 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

I appreciate you coming such a long way just to have us service your car.  We like you very much.  Thank you.

Daron T. on 07/29/2017
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Daron said everything went well at the business. They explained everything well, and they did not try to get him to do anything extra.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
MARK D. on 07/27/2017
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"Professional - Honest - Friendly - Knowledgeable"
We have been going to Bruce's Automotive for several years now. Bruce and his mechanics have become like family to us. I have noticed by being around his shop that other customers feel the same way too. We most recently brought in our Toyota Matrix because I noticed it was making an unusual sound. Bruce test drove it and within minutes he was able to diagnose the exact problem., got it fixed within a couple hours (lucky me) and my car now runs perfectly - the noise is completely handled and GONE!! Thanks guys!!! You truly are the BEST!!!
Vehicle: Toyota Matrix
Service Date: 07/26/2017
Review Created: 07/27/2017 08:28 PM
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

You are the best kind of customer; one that makes it easy to do a good job for.  We enjoy see you ever time you come by.  Thank you.

Jamal F. on 07/27/2017
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Jamal said this business provided good and old school customer service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/24/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

No school like the old school they say.  We just can't do it any other way.  Thank you for giving us the chance to help.  

Matthew I. on 07/26/2017
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Matthew said they took his vehicle in fast and they repaired it quickly.
Vehicle: Toyota MR2
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 08/08/2017

We appreciate your good words.  Thank you for trusting us.  If you have any further problems, just let us know.

Displaying Review 1 - 20 of 276 in total