Capitol Hyundai Columbia


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

819 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.5555556/5Overall Rating 3.5555556/5Overall Rating 3.5555556/5rating 3.5555556rating 3.5555556
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Folks are pleasant and efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/26/2017 10:53 AM
THOMAS P. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service at a Fair Price"
Nice dealership with very personable employees that care about you and your business.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 10:34 AM
Neil D. on 05/25/2017
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"The people"
People who care are there to care.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/25/2017 05:52 PM
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first timer"
so far so good, completed my work in the time given at check in and I'm happy with that.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/25/2017 01:45 PM
Malene D. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient. Clean. Helpful"
X
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/25/2017 09:14 AM
Daniel F. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees were very kind and welcoming "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 09:06 AM
Richard M. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff"
Great Staff. Service is done in a timely manner. Dealership is only 15 minutes away from my home.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 12:48 PM
ANTON K. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
They really helped me figure out my car
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 01:22 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

It's wonderful to see we were able to exceed your expectations. 

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was fine"
Yes
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:29 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

Thank you for the excellent review.

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
BRUCE T. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleased with visit"
Service writer explained everything in detail and it was as stated.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/23/2017 11:46 AM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Trudy A. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge and courtesy from service department."
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 03:08 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

It is wonderful to see we were able to exceed your expectations on your service visit. We look forward to continuing that same great service on your future visits.

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location and service met my expectations."
Service was completed timely and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 10:56 AM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

Thank you for the wonderful review!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Stephen T. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
Quick service and no attempt to upsell as other dealers do. Thanks
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 10:43 AM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/24/2017

Thank you for the excellent review!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Informed me of all options."
Get the phone situation changed. Number in the phone book still declares the number is discounted.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 08:45 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/22/2017

Thank you for the excellent review!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Joyce W. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
excellent customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 06:45 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/22/2017

Thank you for the great review. It is wonderful to see we were able to exceed your expectations.

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is friendly and not aggressive"
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 04:59 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/22/2017

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was awesome and quick.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 07:00 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/20/2017

Thank you for being a part of the family here at Capitol Hyundai!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Alice F. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A. frazier"
Friendly and helpful personnel. Good service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/19/2017 12:17 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/20/2017

Thank you for the excellent review!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
George J. on 05/19/2017
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"Vehicle recall"
made an appointment ,which was very easy to do, staff was very courteous and professional and the wait was miniscule. The problem was resolved to my satisfaction.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/19/2017 04:40 AM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/20/2017

Thank you for the excellent review!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Offers great snacks while yoy wait."
Awesome dealership all around.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/18/2017 06:40 PM
Kenneth B M., Assistant Service Manager at Capitol Hyundai Columbia responded on 05/19/2017

Thank you for the great review and comments!

Kenneth Moore
Assistant Service Manager
kenneth.moore@capitol-imports.com
(803)788-6800
Displaying Review 1 - 20 of 819 in total